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Procore

Payments

Overview

Procore Pay, available in the United States, is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. It extends Procore’s Invoice Management to handle the payment process between General Contractors (a.k.a., payors) and specialty contractors (a.k.a., payees), addressing a major financial pain point in the construction industry. Procore Pay centralizes lien waivers, payment requirements, payment holds, and invoice payments for payors, and allows payees to securely link their bank accounts to get paid.

 

With Procore Pay, general contractors can:

  • Reduce payment friction by expediting invoice review and compliance document collection.
  • Save time by removing a separate payment solution from the technology stack and the associated duplicate data entry or integration maintenance.
  • Streamline lien waiver collection via an automated lien waiver exchange.

Funds Flow

Only a Payments Admin or a Payments Disburser can Create Disbursements in Procore Pay. Once authorized, a disbursement initiates these actions depending on your service. Payors can choose one (1) of two (2) services:

Procore Pay with Procore Payment Services, Inc.'s Money Transmission Services

Click here to view the funds flow.  

procore-payment-services-inc-funds-flow.png

 

Procore Pay with Goldman Sachs Transaction Banking (TxB)

Click here to view the funds flow. 

procore-pay-with-gstxb-funds-flow.png

Getting Started

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png  is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.

Are you sending or receiving payments with Procore Pay?

The guides below describe how to set up and use Procore Pay with payments powered by Goldman Sachs Transaction Banking (TxB). These guides are designed for the payor and their payees.  


I am a Payor | I am a Payee 


I am a Payor

To use Procore Pay as a payor, authorized users first complete the required setup. Designated team members should also read the appropriate guides to learn about the actions they can perform with Procore Pay.  
 

role-pm.svg
Setup Guide
My company bought
Procore Pay
and I am setting it up

role-pm.svg
Payments Admin
I am authorized to
manage the
Payments Tool

role-pm.svg
Payments Disburser
I am authorized to
create disbursements
to pay invoices

role-pm.svg
Invoice Admin
I have permission
to manage a project's
subcontractor 
invoices

role-accounting.svg
Beneficiary Approver 
I am authorized to
approve beneficiary
bank accounts

 


I am a Payee

To use Procore Pay as a payee, authorized users must complete the steps in this setup guide. Once complete, you can follow the steps in the user guide to receive payment using Procore Pay. 

role-pm.svg
Setup Guide
I want to
set up Procore Pay

role-pm.svg
User Guide
I want to use
Procore Pay

 

 

Tutorials

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Payor Tutorials

FAQ

* Procore is a financial technology company, not a bank. Banking services provided by Goldman Sachs Bank USA, a member of the Federal Reserve System and member FDIC. Additional Goldman Sachs Bank USA services may be accessed on its Transaction Banking online platform by visiting https://txb.gs.com/cx/login. Goldman Sachs accounts and services are subject to its terms and conditions.

Workflow

Payor Diagrams | Payee Diagrams


Payor Diagrams

Payor Workflow: Initial Procore Pay Setup

ILR394-procore-pay-initial-procore-pay-setup.png

Payor Workflow: Achieve Payment Readiness

ILR395-procore-pay-achieve-payment-readiness.png

Payor Workflow: Add Payment Admins

ILR406-procore-pay-achieve-payment-readiness.png

 

Payee Diagrams

Payee Workflow

Payee Guide Final.png

 

Permissions

Payments

With Payments, General Contractors (payors) that are using Procore Pay to manage invoice payments, can pay subcontractors (payees) in Procore. Permissions differ based on task, and whether you are a payor or a payee.

Payor

As a payor, permissions to the Payment tool and its settings are managed in the company's Permissions tool. Additionally, there are two (2) supplemental role-based permissions that allow you to take actions within the payments tool. These role-based permissions are either set through a form request, or directly in the Payments tool:

  • Payments Admin, which, due to the sensitive nature of payments, is provisioned by Procore after submitting a request.
  • Payments Disburser, which is set in the Payments tool by a Payments Admin. See Add Payments Disbursers as a Payor.
Payee

As a payee, permissions differ based on whether your company has a free or paid Procore account. See How can I tell if I have a free or paid Procore account?

  • For Paid Procore Accounts, users who have 'Admin' level permissions on the company's Directory have access to the Payments tool.
  • For Free Procore Accounts, users who have 'System Administrator' permissions for your company's free Procore account have access to the Payments tool. 

For both payors and payees, some actions, not specifically related to payments, are accessible through permissions in other tools.

Payors

Payments Tool

Show/Hide Permissions  

Permissions

icon-mindtouch-table-check.png Users can take action with this permission level.

icon-mindtouch-table-check.png Users can take action with this permission level AND one or more role-based permissions.

 Note

To see the Payments tool in your menu, you need to have permissions for Payments set in the company's Permissions tool.

  • 'Read Only' level permissions allow you to see the tool and the subcontractor invoices tab. However, you cannot click any links in the subcontractor invoices tab.
  • 'Standard' level permissions give you 'Read Only' access and allow users to modify lien waivers and payment requirements via the subcontractor invoices tab.
  • 'Admin' level permissions give you the 'Standard' permissions and allow you to see the gear icon for tool settings. However, when you click on settings, you can only see the 'Payment Requirements' tab.

Additionally, users may need supplemental role-based permission in the Payments tool to take action.

  • Payments Disburser allows you to see the 'Disbursements' tab.
  • Payments Admin gives you the 'Payments Disburser' access. Additionally, you to see the 'Beneficiaries' tab as well as the 'Payments Processing' tab in the tool's settings.
  Permissions Tool Notes
Action (Alphabetical) None Read Only Standard Admin

About Holds in Procore Pay

Web

     

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  • Payments Admin
    OR
  • Payments Disburser
Users with permissions on other Procore tools have limited permissions to manage holds in Procore Pay. For details, see Common Questions in  About Holds in Procore Pay.

About the Beneficiaries Tab

Web

     

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  • Payments Admin
    OR
  • Payments Beneficiary Approver
Invoice Administrators can invite a payee to join Procore Pay as a beneficiary

About the Disbursements Tab

Web

     

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  • Payments Admin
    OR
  • Payments Disburser
Company Admins can also access the the Subcontractor Invoices tab, but cannot create disbursements.

About the Payments Settings

Web

     

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  • Payments Admin
    OR
  • Payments Disburser
Company Admins can also access the Payment Settings page, but are limited to accessing Payment Requirements settings in the Payment Requirements tab. 

Payment Disbursers are limited to accessing the Payment Requirements settings in the Payment Settings tab. 

About the Payments Tool

Web

     

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  • Payments Admin
    OR
  • Payments Disburser

Company Admins can also access the Payments tool, but are limited to accessing Payment Requirements settings in the Payment Requirements tab.

Company Admins can also access the Subcontractor Invoices tab, but cannot create disbursements.

Payments Disbursers can also access the

Payment Beneficiary Approvers can only access the Beneficiaries tab to approve beneficiary bank accounts.

About the Subcontractor Invoices Tab

Web

     

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  • Payments Admin
    OR
  • Payments Disburser

Company Admins can also access the Subcontractor Invoices tab.

Only Payments Admins and Payment Disbursers can create disbursements.

Add Funding Accounts as a Payor

 Web

     

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  • Payments Admin
 

Add Payments Beneficiary Approvers as a Payor

 Web

     

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  • Payments Admin
To be added as a Payments Beneficiary Approver, you must have a user account in the Company level Directory and your account must be added as an employee. The user must also have 'Read Only' level permissions or higher on the Company level Directory tool. 

Add Payments Disbursers as a Payor

 Web

     

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  • Payments Admin
To be added as a Payments Disburser, you must have a user account in the Company level Directory and your account must be added as an employee. In addition, you must be granted 'Read-Only' level permissions or higher to the Payments tool. 

Add or Remove Payments Admins as a Payor

 Web

 

You must contact Payment Operations to manage your Payment Admins.

To request to add a Payments Admin, you must be an authorized signer on your company's transaction banking agreement for Procore Pay. You must also have a user account in the Company level Directory and your account must be added as an employee.

 

 

Add Subcontractor Invoices to a 'Draft' Disbursement

 Web

     

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  • Payments Disburser
    OR
  • Payments Admin
 

Approve a Beneficiary Bank Account as a Payor

 Web

     

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  • Payments Admin
    OR
  • Payments Beneficiary Approver
 

Approve or Reject a Disbursement with a Custom Payments Workflow

 Web

     

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  • Payments Disburser
    OR 
  • Payments Admin
Assignees of the disbursement's current workflow step can also take this action with 'Standard' or 'Read Only' on the Company level Admin tool with the optional  'View Complete Workflow History as a Workflow Participant,' 'View Previous Step Only', and 'Can Start Workflows' granular permissions on the company permissions template. 

Assign a Default Workflow Template for Procore Pay

 Web

     

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  • Payments Admin
 

Authorize Disbursements

 Web

     

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  • Payments Disburser
    OR
  • Payments Admin
To authorize a disbursement with a Payments Workflow, you must be the Workflow Approver on the final workflow step. See Best Practices for Creating a Payments Workflow.

Cancel Disbursements Before Authorization as a Payor

 Web

     

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  • Payments Admin
    OR
  • Payments Disburser
 

Complete the Transactional MFA Challenge for Disbursements

 Web

 

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin

icon-mindtouch-table-check.png

  • Payments Disburser
    OR
  • Payments Admin
 

Configure Payment Processing as a Payor

 Web

     

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  • Payments Admin
 

Configure Payment Requirements as a Payor

 Web

     

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  • Payments Admin
Company Admins can also take this action.

Configure the Settings for a Payments Workflow Template

 Web

     

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  • Payments Admin
Users must also have 'Read Only', 'Standard', or 'Admin' level permissions on the Workflows Tool

Create Disbursements

 Web

     

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  • Payments Disburser
    OR
  • Payments Admin
 

Create Lien Waiver Templates

 Web

      icon-mindtouch-table-check.png

Company Admins can also take this action.

Create and Apply a Manual Hold on a Subcontractor Invoice

 Web

     

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  • Payments Disburser
    OR
  • Payments Admin

Company Admins and Invoice Administrators can only create Invoice Holds. For details, see What permissions do you need to manage holds on subcontractor invoices? 

Customize the Payment Controls for Your Active Projects

 Web

     

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  • Payments Admin
 

Deactivate Funding Accounts as a Payor

 Web

     

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  • Payments Admin
 

Delete Lien Waiver Templates

 Web

      icon-mindtouch-table-check.png

Company Admins can also take this action.

Disable Disbursements

 Web

     

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  • Payments Admin
 

Edit Funding Accounts as a Payor

 Web

     

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  • Payments Admin
 

Edit Lien Waiver Templates

 Web

      icon-mindtouch-table-check.png

Company Admins can also take this action.

Edit a Manual Hold on an Invoice from the Payments Tool

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png Users must also be either a Company Admin or a Project Admin to take this action.

Enable Disbursements

 Web

     

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  • Payments Admin
 

Enable Procore Pay as a Payor

 Web

        Procore assigns an Implementation Project Manager to oversee the Procore Pay implementation process with your team.

Enable or Disable Procore Pay on Your Projects

 Web

     

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  • Payments Admin
 

Enable Lien Waivers in the Company Payments Tool

 Web

     

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  • Payments Disburser
    OR
  • Payments Admin
 

Export Subcontractor Invoices from the Payments Tool

 Web

     

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  • Payments Admin
Users also nee invoice administrator permissions on the project to view invoices.

Log in to Procore Pay with Multi-Factor Authentication

 Web

 

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin
 

Manage Advanced Settings for Payment Processing

 Web

     

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  • Payments Admin
 

Manage Business Entities as a Payor

 Web

     

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  • Payments Admin
 

Manage Project Controls

 Web

     

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  • Payments Admin
 

Manage Project Controls in Bulk

 Web

     

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  • Payments Admin
 

Manage Rows & Columns on the Subcontractor Invoices Tab

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Open Invoices in the Payments Tool

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png Users must also have access to the invoice.

Preview Lien Waivers on Subcontractor Invoices

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png

You must also be an invoice administrator.

Locked unconditional lien waivers are only visible after they have been unlocked.

 

Release a Manual Hold on an Invoice from the Payments Tool

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png Users must also be either a Company Admins or a Project Admin to take this action.

Remove Payments Beneficiary Approvers as a Payor

 Web

     

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  • Payments Admin
 

Remove Payments Disbursers as a Payor

 Web

     

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  • Payments Admin
 

Review Sub-Tier Lien Waivers as an Invoice Administrator

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Search for and Apply Filters on the Subcontractor Invoices Tab

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Set Up MFA for Procore Pay on Your Device

 Web

 

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  • Payments Disburser
    OR
  • Payments Admin
    OR
  • Payments Beneficiary Approver

icon-mindtouch-table-check.png

  • Payments Disburser
    OR
  • Payments Admin
    OR
  • Payments Beneficiary Approver

icon-mindtouch-table-check.png

  • Payments Disburser
    OR
  • Payments Admin
    OR
  • Payments Beneficiary Approver
 

Set a Default Funding Account as a Payor

 Web

     

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  • Payments Admin
 

View Business Entities & Accounts as a Payor

 Web

     

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  • Payments Admin
 

View Funding Accounts as a Payor

 Web

     

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  • Payments Admin
 

View Payment Requirements as a Payor

 Web

     

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  • Payments Admin
    OR
  • Payments Disburser
 

View the Payment Requirements Change History

 Web

     

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  • Payments Admin
    OR
  • Payments Disburser
 

View Payments Permissions as a Payor

 Web

     

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  • Payments Admin
 

View Signed Lien Waivers on Subcontractor Invoices

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png

You must also be an invoice administrator.

Locked unconditional lien waivers are only visible after they have been unlocked.

 

View Sub-Tier Information on a Subcontractor Invoice

 Web

  icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

View a Disbursement

 Web

 

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin
 

View a Disbursements List

 Web

 

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  • Payments Disburser
    OR
  • Payments Admin

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  • Payments Disburser
    OR
  • Payments Admin

icon-mindtouch-table-check.png

  • Payments Disburser
    OR
  • Payments Admin
 

View the Payments Tool Change History

 Web

     

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  • Payments Admin
 

Admin Tool

Show/Hide Permissions  

Permissions
 Important

Permissions for these actions are set in the Company level Permissions tool.

icon-mindtouch-table-check.png Users can take the action with this permission level. If permissions are marked for both tools, a user needs one marked permissions from each section to take the action.

EXAMPLE

To create and apply a manual hold on an invoice from the Commitments tool, users need:

  • 'Read Only' level permissions or higher for the Payments tool.
    AND
  • 'Admin' level permissions on the Company level Admin tool. 
  Payments Tool Company Admin Tool Notes
Action (Alphabetical) Read Only Standard Admin Read Only Standard Admin

Beta   Add Required Compliance Documents to Compliance Templates

 Web

          icon-mindtouch-table-check.png  

Beta   Change Compliance Template Names

 Web

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Beta   Create Compliance Templates as a Company Admin

 Web

          icon-mindtouch-table-check.png  

Beta   Edit or Delete Required Compliance Documents from Compliance Templates

 Web

          icon-mindtouch-table-check.png  

Commitments Tool

Show/Hide Permissions  

Permissions
 Important

Permissions for these actions are set in the Company level Permissions tool.

icon-mindtouch-table-check.png Users can take the action with this permission level. If permissions are marked for both tools, a user needs one marked permissions from each section to take the action.

EXAMPLE

To create and apply a manual hold on an invoice from the Commitments tool, users need:

  • 'Read Only' level permissions or higher for the Payments tool.
    AND
  • 'Admin' level permissions on the project's Commitments tool. 
  Payments Tool Commitments Tool Notes
Action (Alphabetical) Read Only Standard Admin Read Only Standard Admin

About Holds in Procore Pay

 Web

    icon-mindtouch-table-check.png     icon-mindtouch-table-check.png Users with 'Admin' level permissions on the Commitments or Payments tools can create, edit, view, or release Invoice Holds. In addition, they can only view Vendor Holds

Accept of Decline an Invite to Bill as an Invoice Contact

 Web

      icon-mindtouch-table-check.png     The payor must designate the user as the Invoice Contact on the commitment.

Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore.

Add Sub-Tier Subcontractor Information to Commitments

 Web

          icon-mindtouch-table-check.png  

Add Sub-Tier Information for a Subcontractor Invoice

 Web

      icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Configure a Compliance Template in Commitment Settings

 Web

          icon-mindtouch-table-check.png  

Create and Apply a Manual Hold on an Invoice from the Commitments Tool

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png     icon-mindtouch-table-check.png  

Create Contract Compliance Documents for Commitments as an Invoice Administrator

 Web

          icon-mindtouch-table-check.png  

Create a Subcontractor Invoice on Behalf of an Invoice Contact

 Web

          icon-mindtouch-table-check.png  

Create a New Subcontractor Invoice as an Invoice Contact

 Web

      icon-mindtouch-table-check.png     Use this method if your 'Invite to Bill' is lost or missing (or if you are unsure whether an invoice administrator sent one).

Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore.

Edit a Manual Hold on a Subcontractor Invoice as a Payor

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png     icon-mindtouch-table-check.png  

Enable Lien Waivers and Set Default Templates on Projects

 Web

          icon-mindtouch-table-check.png  
Enable Sub-Tier Waivers on Subcontractor Invoices as an Invoice Administrator

 Web

          icon-mindtouch-table-check.png  

Generate Lien Waivers on Subcontractor Invoices

 Web

      icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Invite Beneficiaries to Procore Pay from the Commitments Tool

 Web

          icon-mindtouch-table-check.png  

Manage Contract Compliance Documents & Statuses for a Commitment

 Web

          icon-mindtouch-table-check.png Company Admins and Project Admins can also take this action.

Manage Insurance & Compliance Statuses for a Commitment

 Web

          icon-mindtouch-table-check.png Company Admins and Project Admins can also take this action.

Preview Lien Waivers on Subcontractor Invoices

 Web

      icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png

 

Regenerate Lien Waivers on Subcontractor Invoices

 Web

        icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

Release a Manual Hold on an Invoice from the Commitments Tool

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png     icon-mindtouch-table-check.png  

Send a New Invoice as an Invoice Contact with Procore Pay

 Web

      icon-mindtouch-table-check.png     Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore.

Send a Request to Unlock a Signed Unconditional Lien Waiver

 Web

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Upload Signed Lien Waivers on Subcontractor Invoices

 Web

          icon-mindtouch-table-check.png  

Upload Sub-Tier Waivers to a Subcontractor Invoice as an Invoice Contact

 Web

      icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png  

View Payment Requirements on an a Subcontractor Invoice as an Invoice Administrator

 Web

          icon-mindtouch-table-check.png  

Payees

Show/Hide Permissions  

Permissions

 Important

icon-mindtouch-table-check.png Users can take the action with this permission level. Users only need ONE of the marked permissions per row to take the action.

How can I tell if I have a free or paid Procore account?

  Free Accounts Paid Accounts In the Payor's Account  
Action (Alphabetical)

System Admin

'Admin' on Company Directory 'Read Only' or higher on Project Commitments Notes

Add a Bank Account as a Payee

 Web

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Deactivate a Bank Account as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Disable Payments as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Edit a Bank Account as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Generate Lien Waivers on Subcontractor Invoices

 Web

    icon-mindtouch-table-check.png Users must also be the designated Invoice Contact on the commitment.

Manage Active Procore Pay Agreements as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Preview Lien Waivers on Subcontractor Invoices

 Web

    icon-mindtouch-table-check.png Users must also be the designated 'Invoice contact' on the commitment.

Review and Accept a Pending Procore Pay Agreement as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Regenerate Lien Waivers on Subcontractor Invoices

 Web

    icon-mindtouch-table-check.png  

Search and Filter Payments as a Payee

 Web

icon-mindtouch-table-check.png icon-mindtouch-table-check.png    

Send a New Invoice as an Invoice Contact Using Procore Pay

 Web

    icon-mindtouch-table-check.png Users must also be the designated Invoice Contact on the commitment.

Send a Request to Unlock a Signed Unconditional Lien Waiver

 Web

    icon-mindtouch-table-check.png Users must also be the designated Invoice Contact on the commitment.

Set Up Procore Pay as a Payee

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Share Lien Waiver Signature Authority from a Subcontractor Invoice

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Share Lien Waiver Signature Authority from an Email

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Sign Lien Waivers on Subcontractor Invoices

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Unlock a Signed Unconditional Lien Waiver as an Invoice Contact

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Upload Bank Verification Documentation as a Payee

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View Bank Accounts as a Payee

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View Payment Requirements as an Invoice Contact

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    icon-mindtouch-table-check.png Users must also be the designated Invoice Contact on the commitment.

View Signed Lien Waivers on Subcontractor Invoices

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View the Payments Dashboard as a Payee

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View the Payments List as a Payee

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Release Notes

Below are notable updates about the Procore Pay software product. 

Recent Changes

Draft Disbursements (09/16/2024)

Payments Admins and Disbursers can now create and edit draft disbursements for enhanced control and collaboration. Procore introduced a "Save as Draft" button on the Select Funding Account page, allowing multiple accountants to add and review invoices. This feature enables teams to prepare disbursements in advance and authorize them only when fully ready. To learn more, see Create Disbursements and Add Subcontractor Invoices to a 'Draft' Disbursement.

Updated Disbursement Authorization (09/16/2024)

Procore has updated the disbursement authorization feature to ensure two (2) separate users handle every payment order. This reduces the risk of employee misconduct by preventing a single user from approving an invoice and its payment. To learn more, see Authorize Disbursements.

New Experience for Payees Adding a Bank Account (08/26/2024)

Payees can now enter their bank and business details through a new bank onboarding experience. Payees will receive instant feedback on account verification status. If additional information is required to verify the bank account, payees can upload required documents directly in Procore. See Add a Bank Account as a Payee and Upload Bank Verification Documentation.

Automatic regeneration of lien waivers on subcontractor invoices (08/16/2024) 

Procore Pay automatically regenerates lien waivers when the 'Amount Due' on an invoice changes, ensuring compliance and reducing legal risks by keeping waiver amounts accurate. Users with the appropriate permissions can also continue manually regenerating lien waivers every five (5) minutes until the invoice is fully paid, providing flexibility for template updates. See Regenerate Lien Waivers on Project Invoices.

Upload Signed Lien Waivers on Subcontractor Invoices (08/14/2024)

For projects using Procore Pay, invoice administrators in the payor environment now have access to a new upload window on commitments. It provides authorized users with the ability upload signed lien waivers directly to a commitment. After a successful upload, the window closes, and a success message appears. The system also changes the waiver status to Signed. For instructions, see Upload Signed Lien Waivers for Subcontractor Invoices

Include Procore Pay Lien Waivers in Subcontractor Invoice Backups (08/12/2024)

Procore has updated the Project level Invoicing tool for payors using Procore Pay. Now, when compiling a subcontractor invoice backup, the system includes any first- and sub-tier lien waivers in the downloadable PDF backup file. This enhancement streamlines documentation, providing comprehensive proof of payment and supporting documents need to efficiently resolve non-payment disputes. See Compile Subcontractor Invoice Backups with the Invoicing Tool

Added a ‘Ready to Export’ Filter to ERP Integrations to Monitor Payments (08/06/2024)

Procore added a ‘Ready to Export’ filter in the ERP Integrations tool's ‘Payments’ sub-tab to track the progress of exported payments from Procore Pay. This update allows Procore Pay users with 'Standard' or 'Admin' permissions on the ERP Integrations tool plus the accounting approver status (see Grant Accounting Approver Privileges) to monitor the progress of their payment exports. Note that this page is for viewing purposes only. 

Manage Compliance Templates for Procore Pay on new Procore Projects (08/06/2024)

Compliance Templates for Procore Pay are now available in the United States. Company Admins can now ensure their custom compliance templates are copied to new Procore projects at project creation. Using the standard project templates in Procore, Admins can assign compliance templates settings to multiple project templates, offering flexibility beyond a single default for all projects. Admins can also change the compliance template assignments on project templates as needed. For details, see What gets copied over to a new project when applying a project template? and About Compliance Templates with Procore Pay

Change the Payment Due Date on a Subcontractor Invoice (07/11/2024)

To improve payments flexibility, invoice administrators using Procore Pay can now change payment due dates on subcontractor invoices using the new Payment Due Date calendar on invoices. This allow users to enter and track due dates for subcontractor payments and helps to ensure timely payments that honor any payment terms in place. To support better decision making, payors can apply a new Payment Due Date filter when viewing invoices in the Subcontractor Invoices tab of the Payments tool. Learn more in Create a Subcontractor Invoice on Behalf of an Invoice Contact and Search for and Apply Filters on the Subcontractor Invoices Tab.

Beta  Create Custom Compliance Templates for Procore Pay (07/09/2024)

To manage insurance certificates and contract compliance documents on commitments, Company Admins now have the ability to create compliance templates in the Company level Admin tool.  This feature is only available to Procore Pay users participating in the beta program. To learn more, see About Compliance Templates with Procore Pay (Beta).

Improved Funding Account Management for Business Entities (06/20/2024)

Procore has updated the 'Funding Accounts' page under 'Payment Settings' in the Payments tool to the 'Business Entities' page, enhancing support for Procore Pay clients who pay invoices as multiple business entities. Payments Admins can now manage funding accounts for business entities, including adding, editing, setting a default, and deactivating. They can also view business entities and accounts from this page. To learn more, see Manage Business Entities as a Payor.

Improved navigation for payment requirements  (06/17/2024)

Procore's updated Payment Requirements page now offers Procore Pay users instant insight and clear navigation towards invoice readiness. The new buttons provide access to commitment, compliance, invoice, and lien waiver items. If you're a payor with access to the Payments tool, see View Payment Requirements as a Payor. For invoice administrators with access to Project level Invoicing, refer to View Payment Requirements on a Project Invoice as an Invoice Administrator. Invoice contacts in the payee environment can refer to View Payment Requirements as the Invoice Contact for a Payee

View a Beneficiary Record's Change History in the Payments Tool (06/05/2024)

As a Payments Admin or Payments Beneficiary Approver for a payor, you can track the progress of your subcontractor's onboarding status for Procore Pay in the Change History tab for each beneficiary. To learn more see View Beneficiary Change History as a Payor

Invite to Pay Enhancements for payee onboarding (05/31/2024)

To streamline the payor's understanding of the payee onboarding process, the Beneficiaries tab in the Payments tool now only lists subcontractors invited to join Procore Pay and contractors who have already initiated a connection. The 'Invite to Pay' prompt was also updated to show a gray banner when subcontracting companies are already connected and preselects the company's authorized contact for your invite. See About the Beneficiaries Tab in the Payments Tool and Invite Beneficiaries to Procore Pay

New 'Safety' Option in Contract Compliance Documents (05/30/2024)

Procore added the 'Safety' option to the 'Type' drop-down list when viewing the Details pane in the Contract Compliance Documents card of a subcontractor invoice. With this addition, you can easily upload and classify important safety documents, enhancing your compliance process. To learn more, see Create Contract Compliance Documents for Commitments as an Invoice Administrator and Edit Contract Compliance Documents for Commitments as an Invoice Administrator.

New Contract Compliance Object Available in Enhanced Reporting (05/20/2024)

Procore has updated the Payments area of the Financials Dataset in Enhanced Reporting. New fields have been added to the Contract Compliance object. The new fields are: Attachment Count, Date Updated, Effective At, Expires At, ID, Name, Notes, Send Expiration Notification, Status, and Type. To learn more about the join relationships for each object, refer to the Financials page in the Procore Enhanced Reporting: Data Guide

New Payments Objects Available in Enhanced Reporting (05/10/2024)

Procore has updated the Payments area of the Financials Dataset in Enhanced Reporting. New objects are now available for Contract Compliance and Payments Beneficiary. You'll also see fields for the Contract Compliant and Insurance Compliant statuses in the Payment Requirement object. To learn more about the join relationships for each object, refer to the Financials page in the Procore Enhanced Reporting: Data Guide

New Statuses for Sub Tiers in the Commitments tool (04/19/2024)

Additional 'waiver status' options have been added for sub-tiers in the Commitments tool so you can can determine which sub-tiers you need to collect waivers for. See Edit Sub-Tier Subcontractor Information on Commitments and What are the sub-tier statuses on a commitment in Procore Pay?

New Download Icon for Sub-Tier Lien Waivers on Lien Rights Tab (04/10/2024)

After an invoice contact uploads a signed sub-tier lien waiver to a subcontractor invoice, a Download icon-download-cloud.png icon now appears in the Waivers column. See View Sub-Tier Information on a Subcontractor Invoice.

Cancel Disbursements Before Authorization (04/09/2024)

Payment Admins and Payment Disbursers can cancel disbursements before they are authorized for payment. This includes a new 'Canceled' status for Payments workflows. To learn more, see Cancel Disbursements Before Authorization as a Payor and What are the default workflow statuses for disbursements in Procore Pay's custom payments workflow?

Remove Invoices from Disbursements (04/09/2024)

Payment Admins and Payment Disbursers can remove subcontractor invoices from a disbursement during the review process. For details, see Remove Subcontractor Invoices from Disbursements as a Payor.

Retrieve Signed Sub-Tier Lien Waivers After Upload Using a New Download Icon (04/01/2024)

A Download icon-download-cloud.png icon now appears in the Details panel immediately after an invoice contact uploads a signed sub-tier lien waiver to a subcontractor invoice. See Upload Sub-Tier Waivers to a Subcontractor Invoice as an Invoice ContactInvoice administrators can also quickly retrieve signed sub-tier waivers using the new icon. To learn more, see Review Sub-Tier Lien Waivers as an Invoice Administrator.

INCREASED THE Limit on Invoice PAYMENTs in DISBURSEMENTS TO 100 (04/01/2024)

To boost efficiency, Payments Admins and Payments Disbursers can now include up to 100 subcontractor invoice payments in a single disbursement, up from 30. To learn more, see Create Disbursements.

Procore Pay Now Appends a 'Certificate of Signature' to e-Signed Lien Waivers (03/29/2024)

Lien waivers signed using the eSign method now include a ‘Certificate of Signature’. When users compile or download a e-signed lien waiver, the certificate is appended to the lien waiver PDF file. To learn more, see Sign Lien Waivers on Project Invoices and View Signed Lien Waivers on Project Invoices.

Add Sub-Tier Subcontractor Information to Commitments (03/28/2024)

To promote transparency and ensure accountability on the job site for companies using Procore Pay, users with invoice administrator permissions in Procore can add sub-tier subcontractor information directly to commitments. To learn more, see About the Lien Rights Tab on a Commitment with Procore Pay and Add Sub-Tier Information to Commitments.

Invite Beneficiaries to Procore Pay from the Payments Tool (03/15/2024)

To centralize subcontractor onboarding for general contractors using Procore Pay to pay subcontractor invoices, Payments Admins and Payments Beneficiary Approvers can now invite subcontractors to join Procore Pay and add beneficiary accounts from the Company level Payments tool. The ability to invoice subcontractors was previously only available in the Commitments and Invoicing tool. To learn more, see Invite Beneficiaries to Procore Pay

Apply Vendor Holds on Subcontractor Invoices (03/11/2024)

Payments Admins and Payments Disbursers can now apply a vendor hold to a subcontractor invoice to alert users to pause payments for specific subcontractors, suppliers, or vendors. To learn more, see About Holds in Procore Pay.

New Option to Enable Procore Pay on All Projects (02/28/2024)

Procore has updated the Project Controls page in the Company level Payments tool to allow Payment Admins to enable Procore Pay on all new Procore projects by default. Any changes to this setting are logged in the Change History under the Payment Processing tab. To learn more, see Enable or Disable Procore Pay on Your Projects.

New Approve Beneficiary Bank Accounts Email Notification (02/27/2024)

When a payee completes Procore Pay onboarding, Procore Pay now sends an email notification to the payor’s Payments Admins and Payments Beneficiary Approvers to notify them that one (1) or more beneficiary accounts are awaiting review and approval. The email is distributed twice a week on Mondays and Thurdays. To learn more, see When does Procore Pay send email notifications? and Approve a Beneficiary Bank Account as a Payor.

New Option to Share Manual Holds with Users Granted 'Read-Only' or 'Standard' Level permissions on Commitments (02/22/2024)

Payors now have the option to make manual holds visible to subcontractors who have been granted 'Read-Only' or 'Standard' level permissions on the Commitments tool. Note: Not all general contractors choose to provide their subcontractors with access permissions to the Commitments tool. To learn how to create and share a manual hold, see Create and Apply a Manual Hold on an Invoice. If you are have been granted 'Read-Only' or 'Standard' level permissions to a payor's Commitments tool and a hold has been shared with you, see View Payment Requirements as the Invoice Contact for a Payee

New Holds Tab in Payment Requirements (02/14/2024)

Updated the Company level Payments tool to add a new Holds tab to the Payment Requirements panel. This provides users with the appropriate permissions the ability to create, edit, and view holds on subcontractor invoices. To learn more, see View Payment Requirements.

Mapped Additional Procore Data Fields To Placeholders in Lien Waiver Templates (02/08/2024)

Updated Procore Pay to map additional Procore data fields to the placeholder variables in lien waiver templates. The new data mappings include: Contract Amount Plus Change Orders, Total Paid to Date, Total Completed and Stored, Retainage Percentage, Balance to Finish, Total Payable to Date Less Retainage, and Original Contract Amount. To learn more, see What variables can we include as placeholders in a lien waiver template? and Create Lien Waiver Templates.

Added Manual Holds Filter (01/26/2024)

Procore has added a new 'Manual Holds filter to the Filters panel of the Subcontractor Invoices tab in the Company level Payments tool. To learn more, see Search for and Apply Filters on the Subcontractor Invoices Tab.

VIEW CHANGE HISTORY FOR PAYMENT REQUIREMENTS (01/22/2024)

A new Change History page records all of the updates to the Payment Requirements settings for the Company level Payments tool. To learn more, see View the Payment Requirements Change History.

New Property Owner Field in Invoicing Settings for Lien Waivers (01/22/2024)

Procore has added a new Property Owner field to the Invoicing tool’s Setting page. When a user marks the ‘Enable Conditional Lien Waivers’ or ‘Enable Unconditional Lien Waivers’ check box, the field becomes active and required. Users must type the name of the project’s property owner exactly as they want it to appear on the project’s lien waivers. See Enable Lien Waivers & Set Default Templates on Projects.

New Options for Condition Steps on Payments Workflows (01/22/2024)

Procore has added new conditions for custom Payments Workflows: Disbursement Amount, Highest Invoice Amount, or Highest Retainage Released. Workflow Managers can now add these conditions when creating workflows. To learn more, see Best Practices for Creating a Payments Workflow.

Manage Sub-Tier Lien Waivers in Subcontractor Invoices (01/03/2024)

Payors can now provide payees with the ability to collect signed lien waivers from their sub-tier subcontractors outside of Procore and upload them to a subcontractor invoice. Payors can now Enable Sub-Tier Waivers on Subcontractor Invoices and configure the types of sub-tier lien waivers to collect. Once configured, a payee's invoice contact can Add Sub-Tier Information and Upload Sub-Tier Waivers in their subcontractor invoice. Before approving an invoice for payment, invoice administrators can also Review Sub-Tier Lien Waivers. For an overview of the tasks Procore Pay users can perform, see Manage Sub-Tier Waivers.

Additional Configuration Settings for Payment Requirements (12/29/2023)

Administrators now have additional options for enforcing payment requirements and can choose to set one (1) of three (3) options per payment requirement: 

  • Not Required. Doesn't track the payment requirement. 
  • Required but Allows Payment. Notifies users when a payment requirement isn't satisfied and allows users to send payments. 
  • Required and Prevents Payment. Notifies users when a payment requirement isn't satisfied to prevent users from sending payments. 

For payors who want to prevent their Payments Disbursers from paying invoices before the payment requirements are satisfied, choose the 'Required and Prevents Payment' setting. This notifies disbursers when a payment requirement isn't satisfied to prevent them from paying invoices. To learn more, see Configure Payment Requirements as a Payor

Multiple Deposit Accounts (12/21/2023)

If your company requires multiple deposit accounts to avoid commingling funds to streamline the reconciliation process and ensure accurate audit results, you can open additional deposit account(s) either during or after Procore Pay implementation process. To learn more, see Open a Deposit Account for Procore Pay as a Payor.

New Payments Beneficiary Approver Role (12/12/2023)

Procore introduced a new Payments Beneficiary Approver role for payors. This role provides designated users with the ability to Approve Beneficiary Bank Accounts, without the ability to Create Disbursements. In Procore Pay, only a Payments Admin can Add a Payments Beneficiary Approver as a Payor. To learn more, see What is a Payments Beneficiary Approver?

Share Lien Waiver Signature Authority (11/17/2023)

Because invoice contacts might not have the authority to sign a lien waiver for the subcontracting company, contacts can now grant signature authority to multiple potential signatories. Procore Pay collects one (1) signature on lien waivers. The first individual to sign the waiver completes the signature process. To learn more, see Share Lien Waiver Signature Authority.

Procore Pay Now Available in the United States (09/15/2023) 

flag-us.png Procore Pay icon-external-link.png with payments powered by Goldman Sachs Transaction Banking (TxB) is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle all aspects of the payment process between general and specialty contractors. To learn more, see Introducing Procore Pay.

 

* Procore is a financial technology company, not a bank. Banking services provided by Goldman Sachs Bank USA, a member of the Federal Reserve System and member FDIC. Additional Goldman Sachs Bank USA services may be accessed on its Transaction Banking online platform by visiting https://txb.gs.com/cx/login. Goldman Sachs accounts and services are subject to its terms and conditions.

 

Support

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png  is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.

Contact Support

Pay is generally available for Procore customers in the United States. Reach out to your Procore account team or Customer Success Manager to learn more.

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For support with Procore Pay: 

For implementation support
  • Payments configuration & readiness
  • Workflows
  • Enterprise resource planning
Contact your Procore account team or Customer Success Manager
For support with the Procore & Procore Pay products
  • Financial Management
  • Invoice Management
  • Company level Payments tool
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Contact Support

When contacting support:

  • Please don't include any sensitive financial information, such as routing or bank account numbers. 
  • Please include your name, company name, and inquiry.