Procore Pay
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Table of Contents
Overview
Procore Pay, available in the United States, is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. It extends Procore’s Invoice Management to handle the payment process between General Contractors (a.k.a., payors) and specialty contractors (a.k.a., payees), addressing a major financial pain point in the construction industry. Procore Pay centralizes lien waivers, payment requirements, payment holds, and invoice payments for payors, and allows payees to securely link their bank accounts to get paid.
With Procore Pay, general contractors can:
- Reduce payment friction by expediting invoice review and compliance document collection.
- Save time by removing a separate payment solution from the technology stack and the associated duplicate data entry or integration maintenance.
- Streamline lien waiver collection via an automated lien waiver exchange.
Popular Tutorials (view all)
Top FAQ (view all)
Quick Links
- New to Procore Pay? Read the Get Started with Procore Pay guides.
- Invited to get paid? Explore our Get Started: Payee Guides, Subcontractor Onboarding Webinar , and Payee: Procore Pay certification.
- Want to streamline payments? Watch this demo .
- How do funds move from payors to payees? Read How do funds flow between bank accounts?
- Interested in peer experiences? Join the conversation in Procore Community .
Funds Flow
Only a Payments Admin or a Payments Disburser can Create Disbursements in Procore Pay. Once authorized, a disbursement initiates these actions depending on your service. Payors can choose one (1) of three (3) services:
Procore Pay with Procore Payment Services, Inc.'s Money Transmission Services
Click here to view the funds flow.
- A drawdown request is sent from Procore Payment Services, Inc.’s (PPS) For Benefit Of (FBO) account to initiate a drawdown of disbursement funds from the payor's funding account.
- PPS executes the wire transfer from the payor's funding account to the PPS FBO account.
- The PPS FBO account executes the payment orders in the disbursement.
- The individual payments in the disbursement are sent to the payee's bank accounts (a.k.a., the beneficiary accounts in the payor environment).
Procore Pay with Goldman Sachs Transaction Banking (TxB)
Click here to view the funds flow.
- A drawdown request is sent from the deposit account* to initiate a drawdown of disbursement funds from the payor's funding account.
- The financial institution executes the wire transfer from the payor's funding account into the payor's deposit account.
- The deposit account executes the payment orders in the disbursement.
- The individual payments in the disbursement are sent to the payee's bank accounts (a.k.a., the beneficiary accounts in the payor environment).
This table details the difference between a funding account and a deposit account:
Account Type | Definition | Purpose | Learn More |
---|---|---|---|
Funding Account | A bank account used as the source to withdraw funds for disbursements. | Holds the payor's funds and releases them to the Deposit Account. | What are the different types of bank accounts in Procore Pay? |
Deposit Account * | Procore Pay initiates a reverse wire from the deposit account to transfer the funds for a disbursement from the funding account to the deposit account. | Receives the withdrawn funds to process and execute the payment orders for a disbursement's subcontractor invoices. |
* Procore is a financial technology company, not a bank. Banking services provided by Goldman Sachs Bank USA, a member of the Federal Reserve System and member FDIC. Additional Goldman Sachs Bank USA services may be accessed on its Transaction Banking online platform by visiting https://txb.gs.com/cx/login. Goldman Sachs accounts and services are subject to its terms and conditions.
Tip
- Need multiple deposit accounts? Need multiple deposit accounts? To avoid commingling funds and streamline reconciliation, you can open additional deposit accounts during or after Procore Pay implementation. Submit your request to Procore's Payment Operations team
Getting Started
General Availability in Select Markets (United States)
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.Are you sending or receiving payments with Procore Pay?
The guides below describe how to set up and use Procore Pay. These guides are designed for the payor and their payees.
I am a Payor
To use Procore Pay as a payor, authorized users first complete the required setup. Designated team members should also read the appropriate guides to learn about the actions they can perform with Procore Pay.
Setup Guide
My company bought
Procore Pay
and I am setting it up
Payments Admin
I am authorized to
manage the
Payments Tool
Payments Disburser
I am authorized to
create disbursements
to pay invoices
Invoice Admin
I have permission
to manage a project's
subcontractor invoices
Beneficiary Approver
I am authorized to
approve beneficiary
bank accounts
I am a Payee
To use Procore Pay as a payee, authorized users must complete the steps in this setup guide. Once complete, you can follow the steps in the user guide to receive payment using Procore Pay.
Tutorials
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Videos
Tip
To browse and search all Procore training videos, visit our video library.
Create a Free Procore Account
Navigating the Payment Tool
Invite a Payee
Enable Lien Waivers and Set Default Templates
Add Sub-Tier Information to Commitments
Sign a Lien Waiver
Upload Sub-Tier Lien Waiver
Create Lien Waiver Templates
Edit or Delete Lien Waiver Templates
Request Revision or Approve Subtier Lien Waivers
Navigate an Invoice
Submit an Invoice
Add Insurance Documents
Create and Apply a Manual Hold
Edit or Release a Manual Hold
Enable or Disable Procore Pay on Projects
Compliance Documents and Payment Requirements
Add Contract Compliance Documents
Edit or Delete Contract Compliance Documents
Create a Disbursement
Cancel a Disbursement
Procore Pay Reporting
OUTDATED VIDEOS - Removed from Support Site and Certifications
Add a Sub-Tier Lien Waiver
FAQ
- Do I need to create a Levelset account for use with Procore Pay?
- How can I access my company's Monthly Sandbox after enabling Procore Pay?
- How can I tell if I have a free or paid Procore company account?
- How do funds flow between bank accounts with Procore Pay?
- How do payments made in Procore Pay sync with an integrated ERP system?
- How do you add bank accounts to Procore Pay?
- How does Procore Pay assign numbers to disbursements and checks?
- How does Procore Pay securely store and protect my data?
- I have the correct permissions. Why can't I see the Payments tool?
- What are joint payments and joint checks?
- What are the default drawdown statuses in Procore Pay?
- What are the default payment statuses in Procore Pay?
- What are the default verification statuses for bank accounts in Procore Pay?
- What are the default workflow statuses for disbursements in Procore Pay's custom payments workflow?
- What are the different types of bank accounts in Procore Pay?
- What are the sub-tier lien waiver statuses on a subcontractor invoice with Procore Pay?
- What are the sub-tier statuses on a commitment with Procore Pay?
- What are the two 'Billing Type' options in Procore Pay invoices?
- What bank does Procore Pay use?
- What granular permissions are available for Payments Workflows?
- What is a 'Procore Pay Agreement'?
- What is a Payments Admin?
- What is a Payments Beneficiary Approver?
- What is a Payments Disburser?
- What is a lien waiver?
- What is a manual hold on a subcontractor invoice?
- What is a split payment?
- What is a sub-tier subcontractor?
- What is a system administrator for a free Procore account in Procore Pay?
- What is a verified bank account in Procore Pay?
- What is an invoice contact?
- What variables can we include as placeholders in a lien waiver template?
- When does Procore Pay send email notifications?
- Where do I find my routing and account number?
- Which countries and currencies are supported by Procore Pay?
- Who can manage compliance on commitments with Procore Pay? (Beta)
- Who has the authority to sign a lien waiver in Procore Pay?
- Why is MFA mandatory for Procore Pay and how does it work?
* Procore is a financial technology company, not a bank. Banking services provided by Goldman Sachs Bank USA, a member of the Federal Reserve System and member FDIC. Additional Goldman Sachs Bank USA services may be accessed on its Transaction Banking online platform by visiting https://txb.gs.com/cx/login. Goldman Sachs accounts and services are subject to its terms and conditions.
Workflow
Payor Diagrams | Payee Diagrams
Payor Diagrams
Payor Workflow: Initial Procore Pay Setup
Payor Workflow: Achieve Payment Readiness
Payor Workflow: Add Payment Admins
Payee Diagrams
Payee Workflow
Permissions
Payments
With Payments, General Contractors (payors) that are using Procore Pay to manage invoice payments, can pay subcontractors (payees) in Procore. Permissions differ based on task, and whether you are a payor or a payee.
Payor
As a payor, permissions to the Payment tool and its settings are managed in the company's Permissions tool. Additionally, there are two (2) supplemental role-based permissions that allow you to take actions within the payments tool. These role-based permissions are either set through a form request, or directly in the Payments tool:
- Payments Admin, which, due to the sensitive nature of payments, is provisioned by Procore after submitting a request.
- Payments Disburser, which is set in the Payments tool by a Payments Admin. See Add Payments Disbursers as a Payor.
- Payments Beneficiary Approver, which is set in the Payments tool by a Payments Admin. See Add Payments Beneficiary Approvers as a Payor.
Payee
As a payee, permissions differ based on whether your company has a free or paid Procore account. See How can I tell if I have a free or paid Procore account?
- For Paid Procore Accounts, users who have 'Admin' level permissions on the company's Directory have access to the Payments tool.
- For Free Procore Accounts, users who have 'System Administrator' permissions for your company's free Procore account have access to the Payments tool.
For both payors and payees, some actions, not specifically related to payments, are accessible through permissions in other tools.
Payors
Payments Tool
Show/Hide Permissions
Permissions
Users can take action with this permission level.
Users can take action with this permission level AND one or more role-based permissions.
Note
To see the Payments tool in your menu, you need to have permissions for Payments set in the company's Permissions tool.
- 'Read Only' level permissions allow you to see the tool and the subcontractor invoices tab. However, you cannot click any links in the subcontractor invoices tab.
- 'Standard' level permissions give you 'Read Only' access and allow users to modify lien waivers and payment requirements via the subcontractor invoices tab.
- 'Admin' level permissions give you the 'Standard' permissions and allow you to see the gear icon for tool settings. However, when you click on settings, you can only see the 'Payment Requirements' tab.
Additionally, users may need supplemental role-based permission in the Payments tool to take action.
- Payments Disburser allows you to see the 'Disbursements' tab.
- Payments Admin gives you the 'Payments Disburser' access. Additionally, you to see the 'Beneficiaries' tab as well as the 'Payments Processing' tab in the tool's settings.
Permissions Tool | Notes | ||||
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Action (Alphabetical) | None | Read Only | Standard | Admin | |
About Holds in Procore Pay |
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Users with permissions on other Procore tools have limited permissions to manage holds in Procore Pay. For details, see Common Questions in About Holds in Procore Pay. | |||
About the Beneficiaries Tab |
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Invoice Administrators can invite a payee to join Procore Pay as a beneficiary. | |||
About the Disbursements Tab |
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Company Admins can also access the the Subcontractor Invoices tab, but cannot create disbursements. | |||
About the Payments Settings |
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Company Admins can also access the Payment Settings page, but are limited to accessing Payment Requirements settings in the Payment Requirements tab. Payment Disbursers are limited to accessing the Payment Requirements settings in the Payment Settings tab. |
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About the Payments Tool |
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Company Admins can also access the Payments tool, but are limited to accessing Payment Requirements settings in the Payment Requirements tab. Payment Beneficiary Approvers can only access the Beneficiaries tab to approve beneficiary bank accounts. |
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About the Subcontractor Invoices Tab |
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Company Admins can also access the Subcontractor Invoices tab. Only Payments Admins and Payment Disbursers can create disbursements. |
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Add Funding Accounts as a Payor |
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Add Payments Beneficiary Approvers as a Payor |
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To be added as a Payments Beneficiary Approver, you must have a user account in the Company level Directory and your account must be added as an employee. The user must also have 'Read Only' level permissions or higher on the Company level Directory tool. | |||
Add Payments Disbursers as a Payor |
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To be added as a Payments Disburser, you must have a user account in the Company level Directory and your account must be added as an employee. In addition, you must be granted 'Read-Only' level permissions or higher to the Payments tool. | |||
Add or Remove Payments Admins as a Payor |
You must contact Payment Operations to manage your Payment Admins. |
To request to add a Payments Admin, you must be an authorized signer on your company's transaction banking agreement for Procore Pay. You must also have a user account in the Company level Directory and your account must be added as an employee.
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Add Subcontractor Invoices to a 'Draft' Disbursement |
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Approve a Beneficiary Bank Account as a Payor |
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Approve or Reject a Disbursement with a Custom Payments Workflow |
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Assignees of the disbursement's current workflow step can also take this action with 'Standard' or 'Read Only' on the Company level Admin tool with the optional 'View Complete Workflow History as a Workflow Participant,' 'View Previous Step Only', and 'Can Start Workflows' granular permissions on the company permissions template. | |||
Assign a Default Workflow Template for Procore Pay |
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Authorize Disbursements |
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To authorize a disbursement with a Payments Workflow, you must be the Workflow Approver on the final workflow step. See Best Practices for Creating a Payments Workflow. | |||
Cancel Disbursements Before Authorization as a Payor |
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Complete the Transactional MFA Challenge for Disbursements |
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Configure Payment Processing as a Payor |
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Configure Payment Requirements as a Payor |
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Company Admins can also take this action. | |||
Configure the Settings for a Payments Workflow Template |
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Users must also have 'Read Only', 'Standard', or 'Admin' level permissions on the Workflows Tool. | |||
Create Disbursements |
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Create Lien Waiver Templates |
Company Admins can also take this action. |
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Create and Apply a Manual Hold on a Subcontractor Invoice |
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Company Admins and Invoice Administrators can only create Invoice Holds. For details, see What permissions do you need to manage holds on subcontractor invoices? |
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Customize the Payment Controls for Your Active Projects |
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Deactivate Funding Accounts as a Payor |
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Delete Lien Waiver Templates |
Company Admins can also take this action. |
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Disable Disbursements |
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Edit Funding Accounts as a Payor |
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Edit Lien Waiver Templates |
Company Admins can also take this action. |
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Edit a Manual Hold on an Invoice from the Payments Tool |
Users must also be either a Company Admin or a Project Admin to take this action. | ||||
Enable Disbursements |
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Enable Procore Pay as a Payor |
Procore assigns an Implementation Project Manager to oversee the Procore Pay implementation process with your team. | ||||
Enable or Disable Procore Pay on Your Projects |
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Enable Lien Waivers in the Company Payments Tool |
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Export Subcontractor Invoices from the Payments Tool |
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Users also nee invoice administrator permissions on the project to view invoices. | |||
Log in to Procore Pay with Multi-Factor Authentication |
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Manage Advanced Settings for Payment Processing |
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Manage Business Entities as a Payor |
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Manage Project Controls |
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Manage Project Controls in Bulk |
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Manage Rows & Columns on the Subcontractor Invoices Tab |
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Open Invoices in the Payments Tool |
Users must also have access to the invoice. | ||||
Preview Lien Waivers on Subcontractor Invoices |
You must also be an invoice administrator. Locked unconditional lien waivers are only visible after they have been unlocked.
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Release a Manual Hold on an Invoice from the Payments Tool |
Users must also be either a Company Admins or a Project Admin to take this action. | ||||
Remove Payments Beneficiary Approvers as a Payor |
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Remove Payments Disbursers as a Payor |
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Review Sub-Tier Lien Waivers as an Invoice Administrator |
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Search for and Apply Filters on the Subcontractor Invoices Tab |
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Set Up MFA for Procore Pay on Your Device |
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Set a Default Funding Account as a Payor |
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View Business Entities & Accounts as a Payor |
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View Funding Accounts as a Payor |
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View Payment Requirements as a Payor |
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View the Payment Requirements Change History |
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View Payments Permissions as a Payor |
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View Signed Lien Waivers on Subcontractor Invoices |
You must also be an invoice administrator. Locked unconditional lien waivers are only visible after they have been unlocked.
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View Sub-Tier Information on a Subcontractor Invoice |
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View a Disbursement |
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View a Disbursements List |
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View the Payments Tool Change History |
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Admin Tool
Show/Hide Permissions
Permissions
Important
Permissions for these actions are set in the Company level Permissions tool.
Users can take the action with this permission level. If permissions are marked for both tools, a user needs one marked permissions from each section to take the action.
EXAMPLE
To create and apply a manual hold on an invoice from the Commitments tool, users need:
- 'Read Only' level permissions or higher for the Payments tool.
AND - 'Admin' level permissions on the Company level Admin tool.
Payments Tool | Company Admin Tool | Notes | |||||
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Action (Alphabetical) | Read Only | Standard | Admin | Read Only | Standard | Admin | |
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Commitments Tool
Show/Hide Permissions
Permissions
Important
Permissions for these actions are set in the Company level Permissions tool.
Users can take the action with this permission level. If permissions are marked for both tools, a user needs one marked permissions from each section to take the action.
EXAMPLE
To create and apply a manual hold on an invoice from the Commitments tool, users need:
- 'Read Only' level permissions or higher for the Payments tool.
AND - 'Admin' level permissions on the project's Commitments tool.
Payments Tool | Commitments Tool | Notes | |||||
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Action (Alphabetical) | Read Only | Standard | Admin | Read Only | Standard | Admin | |
About Holds in Procore Pay |
Users with 'Admin' level permissions on the Commitments or Payments tools can create, edit, view, or release Invoice Holds. In addition, they can only view Vendor Holds. | ||||||
Accept of Decline an Invite to Bill as an Invoice Contact |
The payor must designate the user as the Invoice Contact on the commitment. Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore. |
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Add Sub-Tier Subcontractor Information to Commitments |
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Add Sub-Tier Information for a Subcontractor Invoice |
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Configure a Compliance Template in Commitment Settings |
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Create and Apply a Manual Hold on an Invoice from the Commitments Tool |
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Create Contract Compliance Documents for Commitments as an Invoice Administrator |
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Create a Subcontractor Invoice on Behalf of an Invoice Contact |
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Create a New Subcontractor Invoice as an Invoice Contact |
Use this method if your 'Invite to Bill' is lost or missing (or if you are unsure whether an invoice administrator sent one). Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore. |
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Edit a Manual Hold on a Subcontractor Invoice as a Payor |
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Enable Lien Waivers and Set Default Templates on Projects |
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Enable Sub-Tier Waivers on Subcontractor Invoices as an Invoice Administrator | |||||||
Generate Lien Waivers on Subcontractor Invoices |
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Invite Beneficiaries to Procore Pay from the Commitments Tool |
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Manage Contract Compliance Documents & Statuses for a Commitment |
Company Admins and Project Admins can also take this action. | ||||||
Manage Insurance & Compliance Statuses for a Commitment |
Company Admins and Project Admins can also take this action. | ||||||
Preview Lien Waivers on Subcontractor Invoices |
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Regenerate Lien Waivers on Subcontractor Invoices |
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Release a Manual Hold on an Invoice from the Commitments Tool |
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Send a New Invoice as an Invoice Contact with Procore Pay |
Some payors choose to provide invoice contacts with 'Standard' level permissions on the Commitments tool. It is important to note that providing external collaborators with permissions higher than 'Read Only' level permissions is not recommended by Procore. | ||||||
Send a Request to Unlock a Signed Unconditional Lien Waiver |
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Upload Signed Lien Waivers on Subcontractor Invoices |
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Upload Sub-Tier Waivers to a Subcontractor Invoice as an Invoice Contact |
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View Payment Requirements on an a Subcontractor Invoice as an Invoice Administrator |
Payees
Show/Hide Permissions
Permissions
Important
Users can take the action with this permission level. Users only need ONE of the marked permissions per row to take the action.
Free Accounts | Paid Accounts | In the Payor's Account | ||
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Action (Alphabetical) |
System Admin |
'Admin' on Company Directory | 'Read Only' or higher on Project Commitments | Notes |
Add a Bank Account as a Payee |
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Deactivate a Bank Account as a Payee |
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Disable Payments as a Payee |
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Edit a Bank Account as a Payee |
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Generate Lien Waivers on Subcontractor Invoices |
Users must also be the designated Invoice Contact on the commitment. | |||
Manage Active Procore Pay Agreements as a Payee |
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Preview Lien Waivers on Subcontractor Invoices |
Users must also be the designated 'Invoice contact' on the commitment. | |||
Review and Accept a Pending Procore Pay Agreement as a Payee |
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Regenerate Lien Waivers on Subcontractor Invoices |
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Search and Filter Payments as a Payee |
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Send a New Invoice as an Invoice Contact Using Procore Pay |
Users must also be the designated Invoice Contact on the commitment. | |||
Send a Request to Unlock a Signed Unconditional Lien Waiver |
Users must also be the designated Invoice Contact on the commitment. | |||
Set Up Procore Pay as a Payee |
Users with 'Read Only' access or higher on the Commitments tool must also be the designated Invoice Contact on the commitment. | |||
Share Lien Waiver Signature Authority from a Subcontractor Invoice |
Users must also be the designated Invoice Contact on the commitment. | |||
Share Lien Waiver Signature Authority from an Email |
Users must also be the designated Invoice Contact on the commitment. | |||
Sign Lien Waivers on Subcontractor Invoices |
Users must also be the designated Invoice Contact on the commitment. | |||
Unlock a Signed Unconditional Lien Waiver as an Invoice Contact |
Users must also be the designated Invoice Contact on the commitment. | |||
Upload Bank Verification Documentation as a Payee |
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View Bank Accounts as a Payee |
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View Payment Requirements as an Invoice Contact |
Users must also be the designated Invoice Contact on the commitment. | |||
View Signed Lien Waivers on Subcontractor Invoices |
Users must also be the designated Invoice Contact on the commitment. | |||
View the Payments Dashboard as a Payee |
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View the Payments List as a Payee |
Release Notes
Below are notable updates about the Procore Pay software product.
Recent Changes
Enhanced Subtier Waiver Configuration Options for the Invoicing Tool (11/25/2024)
For payors with Procore Pay, Procore has updated the Sub-Tier Waivers configuration options in Invoicing Settings to offer greater flexibility to collect either conditional or unconditional lien waivers from sub-tier subcontractors for the current billing period. The enhanced options let payors ensure they have the necessary waivers for legal assurance before paying an invoice. For details, see Enable Sub-Tier Waivers on Subcontractor Invoices as an Invoice Administrator.
New Step When Adding Bank Accounts For Payees (11/25/2024)
As an additional security step, Payees are now required to re-enter the existing default bank account number when adding a new bank account in the Payments tool. See Add a Bank Account as a Payee.
Beta Introducing Self-Funded Early Pay Programs for Procore Pay (11/11/2024)
Procore is excited to announce the Closed Beta launch of Self-Funded Early Pay Programs for General Contractors using Procore Pay. This feature enables GCs to pay subcontractors early at a discounted rate, enhancing cash flow management. To learn more, see About Early Pay Programs. To learn how to participate in the Closed Beta program, contact your Procore point of contact.
Enhanced Sub-Tier Waiver eSignature Process (11/5/2024)
To streamline the signature collection process for payees who hire sub-tier subcontractors, Procore introduced the Sub-Tier Waiver eSignature feature. This generates the required lien waiver using a template and sends it to the appropriate Sub Tier Waiver Contact’s email in the Portable Document Format (PDF). Once signed by the sub-tier contractor, it is available in Procore Pay. To learn more, see Request a Signature from a Sub-Tier Waiver Contact as a Payee.
Enhanced Flexibility for Procore Pay Fee Collection (10/25/2024)
Procore introduced a new feature that allows General Contractors to configure how Procore Pay collects fees from payees who join Procore Pay. The default setting requires Specialty Contractors to pay their own fees, however General Contractors can now manage fee collection settings at the Project level and decide to pay the fees on behalf of their Specialty Contractors. The new configuration options are now available in the Payment tools on the Project Controls page. To learn more, see Configure Procore Pay Fee Collection for Procore Projects.
Improved Payment Requirement Logic for Owner Funding Received (10/23/2024)
Procore enhanced the logic for the 'Owner Funding Received' payment requirement. This enhancement gives teams greater clarity about how Procore Pay determines if a subcontractor invoice meets the 'Owner Funding Received' payment requirement. For details, see 'Owner Funding Received' in Configure Payment Requirements as a Payor.
Draft Disbursements (09/16/2024)
Payments Admins and Disbursers can now create and edit draft disbursements for enhanced control and collaboration. Procore introduced a "Save as Draft" button on the Select Funding Account page, allowing multiple accountants to add and review invoices. This feature enables teams to prepare disbursements in advance and authorize them only when fully ready. To learn more, see Create Disbursements and Add Subcontractor Invoices to a 'Draft' Disbursement.
Updated Disbursement Authorization (09/16/2024)
Procore has updated the disbursement authorization feature to ensure two (2) separate users handle every payment order. This reduces the risk of employee misconduct by preventing a single user from approving an invoice and its payment. To learn more, see Authorize Disbursements.
New Experience for Payees Adding a Bank Account (08/26/2024)
Payees can now enter their bank and business details through a new bank onboarding experience. Payees will receive instant feedback on account verification status. If additional information is required to verify the bank account, payees can upload required documents directly in Procore. See Add a Bank Account as a Payee and Upload Bank Verification Documentation.
Automatic regeneration of lien waivers on subcontractor invoices (08/16/2024)
Procore Pay automatically regenerates lien waivers when the 'Amount Due' on an invoice changes, ensuring compliance and reducing legal risks by keeping waiver amounts accurate. Users with the appropriate permissions can also continue manually regenerating lien waivers every five (5) minutes until the invoice is fully paid, providing flexibility for template updates. See Regenerate Lien Waivers on Project Invoices.
Upload Signed Lien Waivers on Subcontractor Invoices (08/14/2024)
For projects using Procore Pay, invoice administrators in the payor environment now have access to a new upload window on commitments. It provides authorized users with the ability upload signed lien waivers directly to a commitment. After a successful upload, the window closes, and a success message appears. The system also changes the waiver status to Signed. For instructions, see Upload Signed Lien Waivers for Subcontractor Invoices.
Include Procore Pay Lien Waivers in Subcontractor Invoice Backups (08/12/2024)
Procore has updated the Project level Invoicing tool for payors using Procore Pay. Now, when compiling a subcontractor invoice backup, the system includes any first- and sub-tier lien waivers in the downloadable PDF backup file. This enhancement streamlines documentation, providing comprehensive proof of payment and supporting documents need to efficiently resolve non-payment disputes. See Compile Subcontractor Invoice Backups with the Invoicing Tool.
Added a ‘Ready to Export’ Filter to ERP Integrations to Monitor Payments (08/06/2024)
Procore added a ‘Ready to Export’ filter in the ERP Integrations tool's ‘Payments’ sub-tab to track the progress of exported payments from Procore Pay. This update allows Procore Pay users with 'Standard' or 'Admin' permissions on the ERP Integrations tool plus the accounting approver status (see Grant Accounting Approver Privileges) to monitor the progress of their payment exports. Note that this page is for viewing purposes only.
Manage Compliance Templates for Procore Pay on new Procore Projects (08/06/2024)
Compliance Templates for Procore Pay are now available in the United States. Company Admins can now ensure their custom compliance templates are copied to new Procore projects at project creation. Using the standard project templates in Procore, Admins can assign compliance templates settings to multiple project templates, offering flexibility beyond a single default for all projects. Admins can also change the compliance template assignments on project templates as needed. For details, see What gets copied over to a new project when applying a project template? and About Compliance Templates with Procore Pay.
Change the Payment Due Date on a Subcontractor Invoice (07/11/2024)
To improve payments flexibility, invoice administrators using Procore Pay can now change payment due dates on subcontractor invoices using the new Payment Due Date calendar on invoices. This allow users to enter and track due dates for subcontractor payments and helps to ensure timely payments that honor any payment terms in place. To support better decision making, payors can apply a new Payment Due Date filter when viewing invoices in the Subcontractor Invoices tab of the Payments tool. Learn more in Create a Subcontractor Invoice on Behalf of an Invoice Contact and Search for and Apply Filters on the Subcontractor Invoices Tab.
Beta Create Custom Compliance Templates for Procore Pay (07/09/2024)
To manage insurance certificates and contract compliance documents on commitments, Company Admins now have the ability to create compliance templates in the Company level Admin tool. This feature is only available to Procore Pay users participating in the beta program. To learn more, see About Compliance Templates with Procore Pay (Beta).
Improved Funding Account Management for Business Entities (06/20/2024)
Procore has updated the 'Funding Accounts' page under 'Payment Settings' in the Payments tool to the 'Business Entities' page, enhancing support for Procore Pay clients who pay invoices as multiple business entities. Payments Admins can now manage funding accounts for business entities, including adding, editing, setting a default, and deactivating. They can also view business entities and accounts from this page. To learn more, see Manage Business Entities as a Payor.
Improved navigation for payment requirements (06/17/2024)
Procore's updated Payment Requirements page now offers Procore Pay users instant insight and clear navigation towards invoice readiness. The new buttons provide access to commitment, compliance, invoice, and lien waiver items. If you're a payor with access to the Payments tool, see View Payment Requirements as a Payor. For invoice administrators with access to Project level Invoicing, refer to View Payment Requirements on a Project Invoice as an Invoice Administrator. Invoice contacts in the payee environment can refer to View Payment Requirements as the Invoice Contact for a Payee.
View a Beneficiary Record's Change History in the Payments Tool (06/05/2024)
As a Payments Admin or Payments Beneficiary Approver for a payor, you can track the progress of your subcontractor's onboarding status for Procore Pay in the Change History tab for each beneficiary. To learn more see View Beneficiary Change History as a Payor.
Invite to Pay Enhancements for payee onboarding (05/31/2024)
To streamline the payor's understanding of the payee onboarding process, the Beneficiaries tab in the Payments tool now only lists subcontractors invited to join Procore Pay and contractors who have already initiated a connection. The 'Invite to Pay' prompt was also updated to show a gray banner when subcontracting companies are already connected and preselects the company's authorized contact for your invite. See About the Beneficiaries Tab in the Payments Tool and Invite Beneficiaries to Procore Pay.
New 'Safety' Option in Contract Compliance Documents (05/30/2024)
Procore added the 'Safety' option to the 'Type' drop-down list when viewing the Details pane in the Contract Compliance Documents card of a subcontractor invoice. With this addition, you can easily upload and classify important safety documents, enhancing your compliance process. To learn more, see Create Contract Compliance Documents for Commitments as an Invoice Administrator and Edit Contract Compliance Documents for Commitments as an Invoice Administrator.
New Contract Compliance Object Available in Enhanced Reporting (05/20/2024)
Procore has updated the Payments area of the Financials Dataset in Enhanced Reporting. New fields have been added to the Contract Compliance object. The new fields are: Attachment Count, Date Updated, Effective At, Expires At, ID, Name, Notes, Send Expiration Notification, Status, and Type. To learn more about the join relationships for each object, refer to the Financials page in the Procore Enhanced Reporting: Data Guide.
New Payments Objects Available in Enhanced Reporting (05/10/2024)
Procore has updated the Payments area of the Financials Dataset in Enhanced Reporting. New objects are now available for Contract Compliance and Payments Beneficiary. You'll also see fields for the Contract Compliant and Insurance Compliant statuses in the Payment Requirement object. To learn more about the join relationships for each object, refer to the Financials page in the Procore Enhanced Reporting: Data Guide.
New Statuses for Sub Tiers in the Commitments tool (04/19/2024)
Additional 'waiver status' options have been added for sub-tiers in the Commitments tool so you can can determine which sub-tiers you need to collect waivers for. See Edit Sub-Tier Subcontractor Information on Commitments and What are the sub-tier statuses on a commitment in Procore Pay?
New Download Icon for Sub-Tier Lien Waivers on Lien Rights Tab (04/10/2024)
After an invoice contact uploads a signed sub-tier lien waiver to a subcontractor invoice, a Download icon now appears in the Waivers column. See View Sub-Tier Information on a Subcontractor Invoice.
Cancel Disbursements Before Authorization (04/09/2024)
Payment Admins and Payment Disbursers can cancel disbursements before they are authorized for payment. This includes a new 'Canceled' status for Payments workflows. To learn more, see Cancel Disbursements Before Authorization as a Payor and What are the default workflow statuses for disbursements in Procore Pay's custom payments workflow?
Remove Invoices from Disbursements (04/09/2024)
Payment Admins and Payment Disbursers can remove subcontractor invoices from a disbursement during the review process. For details, see Remove Subcontractor Invoices from Disbursements as a Payor.
Retrieve Signed Sub-Tier Lien Waivers After Upload Using a New Download Icon (04/01/2024)
A Download icon now appears in the Details panel immediately after an invoice contact uploads a signed sub-tier lien waiver to a subcontractor invoice. See Upload Sub-Tier Waivers to a Subcontractor Invoice as an Invoice Contact. Invoice administrators can also quickly retrieve signed sub-tier waivers using the new icon. To learn more, see Review Sub-Tier Lien Waivers as an Invoice Administrator.
INCREASED THE Limit on Invoice PAYMENTs in DISBURSEMENTS TO 100 (04/01/2024)
To boost efficiency, Payments Admins and Payments Disbursers can now include up to 100 subcontractor invoice payments in a single disbursement, up from 30. To learn more, see Create Disbursements.
Procore Pay Now Appends a 'Certificate of Signature' to e-Signed Lien Waivers (03/29/2024)
Lien waivers signed using the eSign method now include a ‘Certificate of Signature’. When users compile or download a e-signed lien waiver, the certificate is appended to the lien waiver PDF file. To learn more, see Sign Lien Waivers on Project Invoices and View Signed Lien Waivers on Project Invoices.
Add Sub-Tier Subcontractor Information to Commitments (03/28/2024)
To promote transparency and ensure accountability on the job site for companies using Procore Pay, users with invoice administrator permissions in Procore can add sub-tier subcontractor information directly to commitments. To learn more, see About the Lien Rights Tab on a Commitment with Procore Pay and Add Sub-Tier Information to Commitments.
Invite Beneficiaries to Procore Pay from the Payments Tool (03/15/2024)
To centralize subcontractor onboarding for general contractors using Procore Pay to pay subcontractor invoices, Payments Admins and Payments Beneficiary Approvers can now invite subcontractors to join Procore Pay and add beneficiary accounts from the Company level Payments tool. The ability to invoice subcontractors was previously only available in the Commitments and Invoicing tool. To learn more, see Invite Beneficiaries to Procore Pay.
Apply Vendor Holds on Subcontractor Invoices (03/11/2024)
Payments Admins and Payments Disbursers can now apply a vendor hold to a subcontractor invoice to alert users to pause payments for specific subcontractors, suppliers, or vendors. To learn more, see About Holds in Procore Pay.
New Option to Enable Procore Pay on All Projects (02/28/2024)
Procore has updated the Project Controls page in the Company level Payments tool to allow Payment Admins to enable Procore Pay on all new Procore projects by default. Any changes to this setting are logged in the Change History under the Payment Processing tab. To learn more, see Enable or Disable Procore Pay on Your Projects.
New Approve Beneficiary Bank Accounts Email Notification (02/27/2024)
When a payee completes Procore Pay onboarding, Procore Pay now sends an email notification to the payor’s Payments Admins and Payments Beneficiary Approvers to notify them that one (1) or more beneficiary accounts are awaiting review and approval. The email is distributed twice a week on Mondays and Thurdays. To learn more, see When does Procore Pay send email notifications? and Approve a Beneficiary Bank Account as a Payor.
New Option to Share Manual Holds with Users Granted 'Read-Only' or 'Standard' Level permissions on Commitments (02/22/2024)
Payors now have the option to make manual holds visible to subcontractors who have been granted 'Read-Only' or 'Standard' level permissions on the Commitments tool. Note: Not all general contractors choose to provide their subcontractors with access permissions to the Commitments tool. To learn how to create and share a manual hold, see Create and Apply a Manual Hold on an Invoice. If you are have been granted 'Read-Only' or 'Standard' level permissions to a payor's Commitments tool and a hold has been shared with you, see View Payment Requirements as the Invoice Contact for a Payee.
New Holds Tab in Payment Requirements (02/14/2024)
Updated the Company level Payments tool to add a new Holds tab to the Payment Requirements panel. This provides users with the appropriate permissions the ability to create, edit, and view holds on subcontractor invoices. To learn more, see View Payment Requirements.
Mapped Additional Procore Data Fields To Placeholders in Lien Waiver Templates (02/08/2024)
Updated Procore Pay to map additional Procore data fields to the placeholder variables in lien waiver templates. The new data mappings include: Contract Amount Plus Change Orders, Total Paid to Date, Total Completed and Stored, Retainage Percentage, Balance to Finish, Total Payable to Date Less Retainage, and Original Contract Amount. To learn more, see What variables can we include as placeholders in a lien waiver template? and Create Lien Waiver Templates.
Added Manual Holds Filter (01/26/2024)
Procore has added a new 'Manual Holds filter to the Filters panel of the Subcontractor Invoices tab in the Company level Payments tool. To learn more, see Search for and Apply Filters on the Subcontractor Invoices Tab.
VIEW CHANGE HISTORY FOR PAYMENT REQUIREMENTS (01/22/2024)
A new Change History page records all of the updates to the Payment Requirements settings for the Company level Payments tool. To learn more, see View the Payment Requirements Change History.
New Property Owner Field in Invoicing Settings for Lien Waivers (01/22/2024)
Procore has added a new Property Owner field to the Invoicing tool’s Setting page. When a user marks the ‘Enable Conditional Lien Waivers’ or ‘Enable Unconditional Lien Waivers’ check box, the field becomes active and required. Users must type the name of the project’s property owner exactly as they want it to appear on the project’s lien waivers. See Enable Lien Waivers & Set Default Templates on Projects.
New Options for Condition Steps on Payments Workflows (01/22/2024)
Procore has added new conditions for custom Payments Workflows: Disbursement Amount, Highest Invoice Amount, or Highest Retainage Released. Workflow Managers can now add these conditions when creating workflows. To learn more, see Best Practices for Creating a Payments Workflow.
Manage Sub-Tier Lien Waivers in Subcontractor Invoices (01/03/2024)
Payors can now provide payees with the ability to collect signed lien waivers from their sub-tier subcontractors outside of Procore and upload them to a subcontractor invoice. Payors can now Enable Sub-Tier Waivers on Subcontractor Invoices and configure the types of sub-tier lien waivers to collect. Once configured, a payee's invoice contact can Add Sub-Tier Information and Upload Sub-Tier Waivers in their subcontractor invoice. Before approving an invoice for payment, invoice administrators can also Review Sub-Tier Lien Waivers. For an overview of the tasks Procore Pay users can perform, see Manage Sub-Tier Waivers.
Additional Configuration Settings for Payment Requirements (12/29/2023)
Administrators now have additional options for enforcing payment requirements and can choose to set one (1) of three (3) options per payment requirement:
- Not Required. Doesn't track the payment requirement.
- Required but Allows Payment. Notifies users when a payment requirement isn't satisfied and allows users to send payments.
- Required and Prevents Payment. Notifies users when a payment requirement isn't satisfied to prevent users from sending payments.
For payors who want to prevent their Payments Disbursers from paying invoices before the payment requirements are satisfied, choose the 'Required and Prevents Payment' setting. This notifies disbursers when a payment requirement isn't satisfied to prevent them from paying invoices. To learn more, see Configure Payment Requirements as a Payor.
Multiple Deposit Accounts (12/21/2023)
If your company requires multiple deposit accounts to avoid commingling funds to streamline the reconciliation process and ensure accurate audit results, you can open additional deposit account(s) either during or after Procore Pay implementation process. To learn more, see Open a Deposit Account for Procore Pay as a Payor.
New Payments Beneficiary Approver Role (12/12/2023)
Procore introduced a new Payments Beneficiary Approver role for payors. This role provides designated users with the ability to Approve Beneficiary Bank Accounts, without the ability to Create Disbursements. In Procore Pay, only a Payments Admin can Add a Payments Beneficiary Approver as a Payor. To learn more, see What is a Payments Beneficiary Approver?
Share Lien Waiver Signature Authority (11/17/2023)
Because invoice contacts might not have the authority to sign a lien waiver for the subcontracting company, contacts can now grant signature authority to multiple potential signatories. Procore Pay collects one (1) signature on lien waivers. The first individual to sign the waiver completes the signature process. To learn more, see Share Lien Waiver Signature Authority.
Procore Pay Now Available in the United States (09/15/2023)
Procore Pay with payments powered by Goldman Sachs Transaction Banking (TxB)* is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle all aspects of the payment process between general and specialty contractors. To learn more, see Introducing Procore Pay.
* Procore is a financial technology company, not a bank. Banking services provided by Goldman Sachs Bank USA, a member of the Federal Reserve System and member FDIC. Additional Goldman Sachs Bank USA services may be accessed on its Transaction Banking online platform by visiting https://txb.gs.com/cx/login. Goldman Sachs accounts and services are subject to its terms and conditions.
Support
General Availability in Select Markets (United States)
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.Contact Support
Pay is generally available for Procore customers in the United States. Reach out to your Procore account team or Customer Success Manager to learn more.
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