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Procore

Enable Procore Pay as a Payor

  

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png  is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.

Objective

To describe how to work with Procore to set up and configure Procore Pay as a payor

Background

After purchasing Procore Pay, Procore assigns an Implementation Project Manager to oversee the Procore Pay implementation process. The Project Manager schedules time with your team to identify key contacts and technical leads, develop a project plan, roll-out strategy, conduct product training with your end users, and walk you through the payee onboarding steps. 

Steps

Step 1: Initial Procore Pay Setup

The Payment Operations team at Procore works with your company's key contacts and technical leads to set up Procore Pay.

 Tip

Click here to view the steps.  

During the initial phase, the Payment Operations team collaborates with your company's key contacts and tech leads to activate Procore Pay in your Procore account:

  • Procore Pay Activation. The Payment Operations team will activate Procore Pay in your Procore account. They will also activate features for Payment Requirements, Lien Waivers, and the Invoice Management tools. 
  • Single Sign-On (SSO) Configuration. If you utilize an SSO solution, our team works with your technical leads to adjust your solution's settings to grant authorized team members Procore Pay access. 
  • Multi-Factor Authentication (MFA). Procore Pay requires users to authenticate their identity through MFA when logging in and before performing sensitive financial transactions. Your technical team will need to choose a TOTP-compliant one-time password application. See How does MFA work with Procore Pay and why is it required?

As the payor, you will be assisted by the Payment Operations team in establishing a deposit account with Procore's banking partner and setting up user access to Procore Pay:

  • Approval of Banking Partner Agreements. You will need to complete forms to open a Procore Pay Deposit Account. Following this, we can initiate the integration of your deposit account with the transaction banking system. See Open a Deposit Account for Procore Pay as a Payor.
  • Submission of Authorized Payment Administrator Form. This form empowers our Payment Operations team to grant access to your designated Payments Admins. Post-completion, we can grant user access to your Payments Admins. See Add or Remove Payments Admins as a Payor.
  • MFA Setup for Payment Admins. After configuring your SSO solution, your company's authorized Payment Admins can set up MFA for Procore Pay on their mobile devices. See Set Up MFA for Procore Pay on Your Device and Log in to Procore using MFA

This diagram details the initial Procore Pay setup workflow.

ILR394-procore-pay-initial-procore-pay-setup.png

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Step 2: Achieve Payment Readiness

For the next step, Procore assigns a Strategic Product Consultant to work with your company's key contacts and team members to manage your implementation process so you can achieve payment readiness. This phase typically includes payor onboarding and training with your Procore Strategic Product Consultant. 

Click here to view the onboarding workflow.  

ILR395-procore-pay-achieve-payment-readiness.png

Click here to view the sample training agendas.  

To maximize the effectiveness of your company's training session(s), Procore encourages your key contacts and future Procore Pay to share your company's specific goals and target outcomes for Procore Pay with your Procore point of contact and Implementation Project Manager. 

Sample Training Agenda: Overview Company Payments Tool

For teams interested in an overview of the Company Payments tool:

Sample Training Agenda: Streamline Lien Waiver Collection with Procore Pay

For teams interested in streamlining lien waiver collection:

Sample Training Agenda: Manage Payment Requirements & Payment Holds on Subcontractor Invoices with Procore Pay

For teams interested in managing payment requirements and payment holds:

 

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Step 3: Payment Testing & Project Closeout

Your team will work with the Payment Operations team at Procore to complete payment testing. When complete, your Procore Implementation Project Manager discusses lessons learned and works with you to close the implementation project. 

Click here to view the steps.  

For this step, you'll work with the Payment Operations team at Procore to and Implementation Project Manager to:

  • Perform Payment Testing. The Payments Operations team will work with your Payments Admins and Payments Disbursers to test how your funding account's financial institution responds to wire requests. 
  • Perform Production Payments. When testing is complete, your Payments Admins and Payments Disbursers can begin sending the first round of production payments. Your Payments Admins and Payments Disbursers can initiate contact and provide feedback about your experience to the Payments Operations team. 
  • Lessons Learned & Project Closeout. After your first round of production payments, your Procore Implementation Manager will meet with your team to close out the implementation project and review lessons learned. 

 

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