Skip to main content
Procore

How can I access my company's Monthly Sandbox after enabling Procore Pay?

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png with payments powered by Goldman Sachs Transaction Banking (TxB)* is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.

Background

Company accounts using Procore Pay require additional security measures to keep financial transactions secure, like Multi-Factor Authentication (MFA). MFA is not available in the Monthly Sandbox environment at this time. Procore Pay is also not available in the Monthly Sandbox due to the nature of the tool.

However, you might want to maintain access to your company's Monthly Sandbox environment to test other Procore tools or features before adopting them for use in your Production environment. The MFA requirement policy that is copied from your Production account must be disabled in the Monthly Sandbox environment to allow for continued access.

Answer

To maintain access to your company's Monthly Sandbox environment after enabling Procore Pay, send an email to support@procore.com with the following details:

  • Write "Procore Pay Monthly Sandbox Access" in the subject line.
  • In the body of the email, include:
    • Your name.
    • The login email address associated with your Procore user account.
    • Your Company ID

Procore will then perform a backend configuration to allow your company's Monthly Sandbox to be accessed with the standard login flow. You will be notified by support when this configuration is complete.

Note: You must be a Company Admin for your company's Procore account to make this request.