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What are the default verification statuses for bank accounts in Procore Pay?

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png with payments powered by Goldman Sachs Transaction Banking (TxB)* is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.
 Requires Multi-Factor Authentication
To help safeguard your financial operations, the user performing this sensitive transaction is required to authenticate their identity using Multi-Factor Authentication (MFA). See What is MFA and why does Procore Pay require it?

Answer

Procore Pay gives companies the ability to send and receive invoice payments. In order to pay invoices, both the payor and payee must link at least one (1) external bank account to the Procore Pay product. Who and where you link the bank account depends on whether you are working in the payor or payee environment. To learn how to link an account, see: 

Once your account is linked, the 'Verification Status' status pill shows the status of the identity verification process for that account. See View Funding Accounts as Payor or View Bank Accounts as a Payee

 Important
  • Account verification for Procore Pay is done using a commercially available database/registry of bank account information. Procore Pay stores only the account's Nickname, Bank ID, and Next Check Number entered by your Payments Admin. This provides Payments Disbursers with a method to identify the correct account for transmitting payments. Identifying bank account information is never entered nor stored in Procore Pay or any other Procore product.
  • Account verification is done by an embedded software platform that provides Procore Pay users with an integrated money movement solution with payments powered by Goldman Sachs TxB.

Verification Status

When a bank accounts are added, the verification status of each account appears as a status pill as illustrated below.  

Example

This illustration shows you the Verification Status in the payor environment.  See View Funding Accounts as a Payor.

view-funding-accounts.png

This illustration shows you the Verification Status in the payee environment. See View Bank Accounts as a Payee.

payments-dashboard-bank-accounts.png

 

This table defines each status. To learn how Payment Admins verify accounts, see Add Funding Accounts as a Payor and Add Bank Accounts as a Payee.

Status Definition
Verified The verification process was successful. 
Pending The verification process is in progress. The Payment Operations will reach out within two (2) business days if additional documentation is required to complete the verification process. For assistance, contact Payment Operations.
Failed The verification process failed because the additional documents were not received or the documents received couldn't be verified. For assistance, contact Payment Operations.