I have the correct permissions. Why can't I see the Payments tool?
Background
To access the payments tool as a payee, you need the required permissions. Permissions differ based on whether your company has a free or paid Procore account. See How can I tell if I have a free or paid Procore account?
- For Paid Procore Accounts:
- 'Admin' level permissions on the Company level Directory tool.
- For Free Procore Accounts:
- 'System Administrator' for your company's free Procore account. See How do permissions work for free Procore accounts?
Answer
Sometimes, even when you have the appropriate permissions, you may not be able to access the Payments tool. If this happens, please Contact Payment Operations.