Deactivate a Bank Account as a Payee
Objective
To deactivate a bank account that your company added to receive payments using Procore Pay.
Background
If you are contracted to do a job for a company using Procore Pay to manage invoice payments, you can add a bank account to your company's account to receive payments. You can add multiple accounts and deactivate accounts as needed, however, you must always have one (1) bank account linked as a deposit account.
Things to Consider
- Required User Permissions
Note: Permissions differ based on whether your company has a free or paid Procore account. See How can I tell if I have a free or paid Procore account? - You must link one (1) bank account and set it as your 'Deposit Account' to receive payments with Procore Pay.
Steps
- Navigate to your company's homepage. See How do I change companies?
- Navigate to the Payments tool.
- Click the Configure Settings icon.
- Click External Bank Accounts.
- Click the Vertical Ellipsis next to the bank account and click Deactivate.
- Review the confirmation prompt.
Important
Before you deactivate your external bank account, be aware of the following:
- If the account being deactivated is also your deposit account, you must first set up a new deposit account. See Edit a Bank Account as a Payee.
- By deactivating the external account, it will no longer be available to receive payments. Any payments that have already been sent to this account will not be canceled.
- Once deactivated, no new payments can be deposited in the account.
- If you agree, click Deactivate.