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Procore

RFIs - User Permissions

RFIs

Learn which user permissions are required to take the described actions in this tool.

 Important

Some actions that impact this tool are done in other Procore tools. See the User Permissions Matrix for the full list of actions taken in all other tools.

   The action is available on Procore's Web, iOS, and/or Android application. Click to view the article.

icon-mindtouch-table-check.png Users can take the action with this permission level.

icon-mindtouch-table-check.png Users can take this action with this permission level AND one or more additional requirements, like granular permissions.

What granular permissions are available for the project's RFIs tool?

Action None Read Only Standard Admin Notes

Add a Related Item to an RFI

 Web

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Add Assignees to an RFI as an Assignee on an RFI

 Web

   

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The user adding the assignee must first be designated as an 'Assignee' and must be the current 'Ball In Court' person.

Change the Status of an RFI

 Web     iOS     Android

 

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  • Act as RFI Manager
     

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  • Act as RFI Manager
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Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:

  • Be assigned as the 'RFI Manager' on the RFI
  • Be the RFI's creator

Choose an "Official Response" for an RFI

 Web     iOS     Android

 

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  • Act as RFI Manager
    OR
  • Mark Official Responses

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  • Act as RFI Manager
    OR
  • Mark Official Responses
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  • Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:
    • Be assigned as the 'RFI Manager' on the RFI
    • Be the RFI's creator
  • Users with the Mark Official Responses' granular permisison must also have one of the following attributes:
    • Be the RFI's creator
    • Be an Assignee
    • Be Distribution List Member

Close an RFI

 Web     iOS     Android

 

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  • Act as RFI Manager
     

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  • Act as RFI Manager
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  • Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:
    • Be assigned as the 'RFI Manager' on the RFI
    • Be the RFI's creator
  • This action can be performed offline. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Configure Settings: RFIs

 Web

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Create a Change Event from an RFI

 Web     iOS     Android

   

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  • Users also need 'Standard' level permissions or higher on the project's Change Events tool.
  • This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Create a Potential Change Order from an RFI

 Web

     

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To create a Potential Change Order from an RFI, the following must also be true:

  • The RFI is created.
  • The prime contract must be in the 'Approved' status.
  • The Change Events tool must be disabled on the project, and the Prime Contracts tool must be configured for two (2) or three (3) tier change orders.

Create an Instruction from an RFI

 Web

 

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Users must also have 'Standard' level permissions or higher on the project's Instructions tool.

Create a Draft RFI

 Web     iOS     Android

    check-green2.png check-green2.png This action can be performed offline. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Create an RFI 

 Web     iOS     Android

   

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  • Act as RFI Manager
check-green2.png This action can be performed offline. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Create and View a Custom RFI Report

 Web

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Create RFIs on a Drawing

 Web     iOS     Android

   

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Users must also have 'Standard' level permissions or higher to the project's Drawings tool.

Customize the Column Display in the RFIs Tool

 Web

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Delete a Response to an RFI

 Web

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Delete an RFI

 Web

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Designate the Default RFI Manager for a Project's RFIs

 Web

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Download RFI Attachments

 iOS

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Edit a Custom RFI Report You Created

 Web

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Edit Any Custom RFI Report

 Web

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Export an RFI

 Web

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Export the RFIs List to CSV or PDF

 Web

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Edit a Draft RFI You Created

 Web     iOS     Android

    check-green2.png check-green2.png This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Edit an RFI 

 Web     iOS     Android

 

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  • Act as RFI Manager
     

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  • Act as RFI Manager
check-green2.png
  • Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:
    • Be assigned as the 'RFI Manager' on the RFI
    • Be the RFI's creator
  • This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Forward an RFI by Email

 Web     iOS     Android

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Forward an RFI for Review

 Web

   

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Users must also be designated as an Assignee for the RFI and be the current Ball In Court person.

Link Existing RFIs on a Drawing

 Web     iOS     Android

 

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Users must also have 'Standard' level permissions or higher to the project's Drawings tool.

Perform Bulk Actions on RFIs

 Web

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Reopen an RFI

 Web     iOS     Android

 

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  • Act as RFI Manager
     

icon-mindtouch-table-check.png

  • Act as RFI Manager
check-green2.png

Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:

  • Be assigned as the 'RFI Manager' on the RFI
  • Be the RFI's creator

Respond to an RFI

 Web     iOS     Android

   

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check-green2.png Users with 'Standard' level permissions without a granular permission must also be an Assignee or a Distribution List member for the RFI.

Respond to an RFI

 Web     iOS     Android

 

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  • Act as RFI Manager
     

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  • Act as RFI Manager
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  • 'Read Only' users with the 'Act as RFI Manager' granular permission must also be assigned as the 'RFI Manager' on the RFI
  • 'Standard' users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:
    • Be assigned as the 'RFI Manager' on the RFI
    • Be the RFI's creator
    • Be an Assignee
    • Be a Distribution List Member
  • This action can be performed offline. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Resize the Column Width in the RFIs Log

 Web

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Retrieve an RFI from the Recycle Bin

 Web

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Search for and Filter RFIs

 Web     iOS     Android

  check-green2.png check-green2.png check-green2.png This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

Share a Custom RFI Report

 Web

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Shift the Ball in Court on a RFI 

 Web

 

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  • Act as RFI Manager
     

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  • Act as RFI Manager
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Users with the 'Act as RFI Manager' granular permission must also have one of the following attributes:

  • Be assigned as the 'RFI Manager' on the RFI
  • Be the RFI's creator

View Private RFIs Associated with Users in Your Same Company

 Web     iOS     Android

 

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  • View Private RFIs Associated with Users within Same Company
     

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  • View Private RFIs Associated with Users within Same Company
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  • Additional roles may be required to view certain kinds of RFIs. See What user roles can view which types of RFIs?
  • This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

View RFIs

 Web     iOS     Android

 

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  • Additional roles may be required to view certain kinds of RFIs. See What user roles can view which types of RFIs?
  • This item can be viewed or edited offline provided that the item was previously viewed and cached on your mobile device. Tasks performed offline are synced with Procore once a network connection has been reestablished.

View the Distribution History of a Custom RFI Report

 Web

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