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Procore

Reopen an RFI

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Objective

To reopen an RFI that has been previously closed.

Background

After an RFI has gone through its workflow and all responses have been logged in Procore, users with the appropriate permissions can change its open status to 'Closed.' In Procore, a closed RFI indicates that the question has been resolved and requires no further action. If a closed RFI needs to be reopened to be edited or to add one or more new responses, follow the steps below to reopen the RFI.

Things to Consider

  • Required User Permission:
    • 'Admin' level permission on the project's RFIs tool.
      OR
    • 'Read Only' or 'Standard' level permissions on the project's RFIs tool AND be the RFI's creator ('Standard' only) or RFI Manager with the 'Act as RFI Manager' granular permission enabled on your permission template.
  • Prerequisites:
  • Additional Information:
    • When you reopen an RFI, it is returned to the status it was in when it was closed. For example, if you closed a 'Draft' RFI, it is returned to the 'Draft' status when it is reopened. If you closed an 'Open' RFI, it is returned to the 'Open' status when it is reopened.

Steps

  1. Navigate to the project's RFIs tool.
  2. Click the Items tab.
  3. In the Add Filters drop-down list, select Status. Then choose Closed from the secondary drop-down list. 
    This narrows the list to show only RFIs in the 'Closed' status. 
  4. Click View next to the RFI you want to reopen.
  5. Click Reopen RFI .
    reopen-rfi.png
    The system reopens the RFIs and places it into the status it was in prior to being closed. 

See Also

 

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