Emails
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Control your communications and manage all project-related emails using one centralized email client. Monitor your project emails regardless of the device or software you use to manage your email.
Popular Tutorials (view all)
Top FAQ (view all)
- Why can't I receive email from Procore?
- What is the difference between a distribution group and distribution list in Procore?
- What is Procore's Recycle Bin?
- Where can I find the email address to send daily logs, photos, documents, and emails to Procore?
- Which Procore tools can I use to create a change event?
- Apply or Remove Tags on Emails
- Archive an Email
- Configure Advanced Settings: Emails
- Create a Change Event from an Email
- Create a Tag to Filter Emails
- Create an Email
- Delete a Tag from the Emails Tool
- Delete an Email
- Export an Email as a PDF
- Filter Emails by Tag
- Forward an Email Using the Emails Tool
- Make Your Emails Private in Procore
- Mark an Email as Private
- Mark an Email as Public or Private
- Mark an Email as Spam
- Remove a Tag from an Email
- Reply to an Email Sent from the Emails Tool
- Reply to an Email Using the Emails Tool
- Restore an Archived Email
- Retrieve an Email from the Recycle Bin
- Search Emails in the Emails Tool
- Search for and Filter Emails
- Send An Inbound Email to the Project's Emails Tool
- Set Up Your Outbound Email Signature in the Emails Tool
- Unmark an Email as Spam
- View Emails
Tip
To browse and search all Procore training videos, visit our video library.
Reading Emails Sent from Procore - Subcontractor as Collaborator
OUTDATED VIDEOS - Removed from Support Site and Certifications
Reading Emails Sent from Procore - Engineer
Subcontractor - Reading Emails Sent from Procore
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Architect - Reading Emails Sent from Procore
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Engineer - Reading Emails Sent from Procore
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Superintendent - Directory/Emails
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
- Do we have to create and send all our project emails with the Emails tool?
- How can I troubleshoot an issue with the Procore Web Application?
- How do I change my web browser's default email client for mailto links?
- How do I ensure that Procore emails reach the recipients?
- How do I insert and edit links in the new rich text Email editor?
- What is Procore's Recycle Bin?
- What is an advanced search symbol in Procore?
- What is the difference between a distribution group and distribution list in Procore?
- What text formatting options and shortcuts are supported in the Project Emails tool?
- Where can I find the email address to send daily logs, photos, documents, and emails to Procore?
- Which Microsoft Excel file versions can be attached to items in Procore?
- Which Procore tools can I use to create a change event?
- Who can send emails and files into Procore?
- Why can't I receive email from Procore?
Emails
The following table highlights which user permissions are required to perform the described user action.
1 Users with 'Standard' permissions to the Emails tool can make an email private or public if they created it.
2 Anyone who knows the exact inbound email address for the project can send an email to the Emails tool, regardless of whether they are a project user in Procore. See Send An Inbound Email to the Project's Emails Tool.
3 The ability to set up an email signature is available under your name in the upper right corner of the Procore web application under 'My Settings'.
4 Procore permissions are not required for a person to reply to an email using an email client outside of Procore. However, only 'Standard' and 'Admin' level users can use the reply function within the Emails tool in Procore.
Below are the notable changes to the project's Emails tool.
Recent Changes
modernized view now available ( 08/18/2026)
Procore’s modernized Email tool is now available. It delivers an updated interface built on Procore’s modern architecture, achieving full feature parity with the previous Email tool experience. Core email sending functionality and privacy rules remain unchanged. Key capabilities are now restored in the modernized view, allowing users to:
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Create a Change Event directly from an open email.
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Toggle an email’s status between Public and Private with a confirmation prompt.
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Drag and drop tags from the left panel onto email rows or the side panel.
upgraded rich text editor ( 08/18/2026)
Procore upgraded the Emails tool with a new rich text editor, CKEditor, replacing TinyMCE. This upgrade helps compose better formatted emails faster across web and mobile. The editor supports direct inline image pasting with drag to resize controls. It also features rich paste formatting from Google Docs, Microsoft Word, Microsoft Excel, or Google Sheets alongside inline link management. Additionally, it introduces markdown shortcuts, expanded utility tools like formatted code blocks and multilevel lists, and a Remove Formatting tool. All existing formatting capabilities, font controls, tables, and email sending behaviors remain unchanged.
ENHANCED RICH TEXT EDITOR (06/16/2026)
Procore has upgraded the rich text editor within the Project level Emails tool to provide a more powerful and seamless email authoring experience, allowing users to format text faster using inline tools, apply quick Markdown keyboard shortcuts for structures like headings and blockquotes, and paste content directly from external applications like Microsoft Word and Google Docs without losing original styles, dynamic inline tables, or hyperlinks.

