To delete a tag that was created in the project's Email tool.
Things to Consider
- Required User Permission:
- 'Admin' level permission on the project's Emails tool.
- Complete the steps in Create a Tag to Filter Messages.
- Additional Information:
- When you delete a tag, the system also removes it from all messages in the project's Emails tool.
- If you want to delete a tag from a message, see Delete a Tag from an Email Message.
- Navigate to the project's Emails tool.
This reveals the Emails-Inbox page.
- In the sidebar under 'Tags', click the RED 'x' next to the desired tag.
The system reveals a confirmation window.
- Click OK to confirm the delete action.
The system removes the tag from the 'Tags' menu and also from all messages with that tag.