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Support Home > Products > Procore > Procore User Guide > Project Level > Emails > Tutorials > Send An Inbound Email to the Project's Emails Tool

Send An Inbound Email to the Project's Emails Tool

Objective

To send an inbound email message to the project's Emails tool.

Background

You may get an email sent to your personal email address that is related to the project. You can then log that email in your Procore project so all users with access to the Email tab can then view the email.

Things to Consider

  • Required User Permission:
    • 'Read-only' and above on the project's Emails tool.
  • Additional Information:
    • Important! 
      • If a user with 'Admin' level permission to the project's Emails tool has created a 'Default Distribution' list (see Configure Advanced Settings: Emails), members of the default distribution list will receive ALL emails that have either been created in or sent from the Emails tool. Members will also receive all messages sent to the Emails tool via the inbound email address. This includes emails that have been marked 'Private'.

      • Any person who knows your project's email address can send an email that will be received by the Emails tool. If a user, who is not in the project's Directory tool, sends an email message using the 'Email into Procore' address, that message will appear to have been sent from Procore Customer Support (procore@procore.com). See Where can I find the email address to send photos, documents, and emails to Procore?

Steps

  1. Navigate to your project's Emails tool. 
    This reveals the Emails - Inbox page. 
  2. In the right pane, look for the 'Email into Procore' area. 
    The inbound email address for the Emails tool appears in the text box. 

    emails.png

    Important!
    • If a user with 'Admin' level permission to the project's Emails tool has created a 'Default Distribution' list (see Configure Advanced Settings: Emails), members of the default distribution list will receive ALL emails that have either been created in or sent from the Emails tool. Members will also receive all messages sent to the Emails tool via the inbound email address. This includes emails that have been marked 'Private'.

  3. Choose from these options:
    • Right-click the address in the box and copy it. You can then paste the address into the To or Cc fields of any new email message. 
      OR
    • Click the Email Address link. If your email client is configured properly, the system will open your system's default email client and automatically add the address to the 'To' field of a new email message. 
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Last modified
09:30, 16 Mar 2017

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