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Common Questions for ERP Integrations

Select Your Supported ERP:

Issue Description
How to unlink a Commitment synced with Sage 300 CRE® If you need to unlink and retrieve/make a correction to a Commitment after it has been synced between Procore and Sage 300 CRE® 
How to delete a Commitment synced with Sage 300 CRE® If you want a PO or Subcontract deleted from Procore after it’s been synced with Sage 300 CRE®
How to unlink a CCO synced with Sage 300 CRE® If you need to unlink and retrieve/make a correction to a CCO after it has been synced between Procore and Sage 300 CRE®
How to delete a CCO synced with Sage 300 CRE® If you want a CCO deleted from Procore after it has been synced with Sage 300 CRE®
How to unlink a PCCO synced with ERP If you need to unlink and retrieve/make a correction to a PCCO after it has been synced between Procore and Sage 300 CRE®
How to unlink a Subcontractor Invoice synced with ERP If you need to unlink and retrieve/make a correction to a Subcontractor Invoice that is synced between Procore and Sage 300 CRE®
How to unlink a vendor synced with Sage 300 CRE® If you need to unlink a synced vendor from Procore ERP Integrations Tab
Can I merge an existing Sage 300 CRE® project with a Procore project? If you want to know how the integration works with un-synced jobs that exist in both Procore and Sage 300 CRE®
Why are there duplicate company records in Procore’s Company Directory If two of the same company in your Procore directory exist and you want to know how to merge these into one synced vendor 
How to add new cost codes or cost types to Procore If you need to add a new cost code or cost type to Procore 
How to resolve 'Import operation took longer than the set timeout' error If you are receiving the error 'Import operation took longer than the set timeout'.
Issue Description
How to unlink a Commitment synced with Sage 100 Contractor® If you need to unlink and retrieve/make a correction to a Commitment after it has been synced between Procore and Sage 100 Contractor® 
How to delete a Commitment synced with Sage 100 Contractor® If you want a PO or Subcontract deleted from Procore after it’s been synced with Sage 100 Contractor®
How to unlink a CCO synced with Sage 100 Contractor® If you need to unlink and retrieve/make a correction to a CCO after it has been synced between Procore and Sage 100 Contractor®
How to unlink a Subcontractor Invoice synced with ERP If you need to unlink and retrieve/make a correction to a Subcontractor Invoice that is synced between Procore and Sage 100 Contractor®
How to unlink a vendor synced with Sage 100 Contractor® If you need to unlink a synced vendor from Procore ERP Integrations Tab
Why are there duplicate company records in Procore’s Company Directory If two of the same company in your Procore directory exist and you want to know how to merge these into one synced vendor 
Why is the Send to ERP button dimmed and not available? If the Send to ERP button is dimmed and not available
Issue Description
How to unlink a Commitment synced with QuickBooks® If you need to unlink and retrieve/make a correction to a Commitment after it has been synced between Procore and QuickBooks® 
How to delete a Commitment synced with QuickBooks® If you want a PO or Subcontract deleted from Procore after it’s been synced with QuickBooks®
How to unlink a CCO synced with QuickBooks® If you need to unlink and retrieve/make a correction to a CCO after it has been synced between Procore and QuickBooks®
How to unlink a Subcontractor Invoice synced with ERP If you need to unlink and retrieve/make a correction to a Subcontractor Invoice that is synced between Procore and QuickBooks®
How to unlink a vendor synced with QuickBooks® If you need to unlink a synced vendor from Procore ERP Integrations Tab
Why are there duplicate company records in Procore’s Company Directory If two of the same company in your Procore directory exist and you want to know how to merge these into one synced vendor 
How to add new cost codes to Procore and sync to QuickBooks® If you need to add a new cost code to Procore and export them with QuickBooks®
Why is the Send to ERP button dimmed and not available? If the Send to ERP button is dimmed and not available
How Do I Resolve the "This export cannot be completed because the number of line items in QuickBooks does not match up with the number in Procore." Error when Exporting to ERP If a CCO fails to export to QuickBooks®
Frequently Asked Questions A list of frequently asked questions including workflow and troubleshooting topics
Issue Description
How to unlink a Commitment synced with Viewpoint® Spectrum® If you need to unlink and retrieve/make a correction to a Commitment after it has been synced between Procore and Viewpoint® Spectrum® 
How to delete a Commitment synced with Viewpoint® Spectrum® If you want a PO or Subcontract deleted from Procore after it’s been synced with Viewpoint® Spectrum®
How to unlink a CCO synced with Viewpoint® Spectrum® If you need to unlink and retrieve/make a correction to a CCO after it has been synced between Procore and Viewpoint® Spectrum®
How to unlink a PCCO synced with Viewpoint® Spectrum® If you need to unlink and retrieve/make a correction to a PCCO after it has been synced between Procore and Viewpoint® Spectrum®
How to unlink a vendor synced with Viewpoint® Spectrum® If you need to unlink a synced vendor from Procore ERP Integrations Tab
How to add new cost codes to Procore and Sync to Viewpoint® Spectrum® If you need to add a new cost code to Procore and export them with Viewpoint® Spectrum®
Why is the Send to ERP button dimmed and not available? If the Send to ERP button is dimmed and not available
Issue Description
How to unlink a Commitment synced with Viewpoint® Vista™ If you need to unlink and retrieve/make a correction to a Commitment after it has been synced between Procore and Viewpoint® Vista™ 
How to delete a Commitment synced with Viewpoint® Vista™ If you want a PO or Subcontract deleted from Procore after it’s been synced with Viewpoint® Vista™
How to unlink a CCO synced with Viewpoint® Vista™ If you need to unlink and retrieve/make a correction to a CCO after it has been synced between Procore and Viewpoint® Vista™
How to unlink a PCCO synced with Viewpoint® Vista™ If you need to unlink and retrieve/make a correction to a PCCO after it has been synced between Procore and Viewpoint® Vista™
How to unlink a Subcontractor Invoice synced with ERP If you need to unlink and retrieve/make a correction to a Subcontractor Invoice that is synced between Procore and Viewpoint® Vista™
How to unlink a vendor synced with Viewpoint® Vista™ If you need to unlink a synced vendor from Procore ERP Integrations Tab
How to add new cost codes to Procore and Sync to Viewpoint® Vista™ If you need to add a new cost code to Procore and export them with Viewpoint® Vista™
Why is the Send to ERP button dimmed and not available? If the Send to ERP button is dimmed and not available
Why are there duplicate company records in Procore’s Company Directory If two of the same company in your Procore directory exist and you want to know how to merge these into one synced vendor