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Add a Person to the Company Directory

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To add a person to the Company Directory. 


In Procore, a user is a person whose contact information has been added to the Procore application. Procore uniquely identifies its users by their email address. To add a person to Procore (a.k.a., create a new user account), the minimum requirements are:

  • Last Name. This is the user's surname.
  • Email Address. This is the unique identifier for a user in Procore. A user can be a member of one or more Procore company accounts (For example, a subcontractor who is doing work for two different general contractors (i.e., Nelson General Contractors) could be added as a user to both companies using the same email address (i.e., When logging in to Procore, he would be presented with the option to choose which company account he wants to view. He can also switch between companies while logged in). 
  • Permission Template. The settings in a permission template define which Procore tools users can gain access to, which tasks they can perform, and what information they can edit or see in each tool. Your company's templates are managed by your Procore Administrator. See Manage Permission Templates

If you are a user with 'Admin' level permission on the Company's Directory tool, you can add people to your company's Procore account in two places: (1) The Company Directory, or (2) The Project Directory (Note: Adding a person to the Project level Directory will also automatically add the user's profile to the Company Directory). This article describes how to add a person to the Company Directory. To learn how to add a person to the Project Directory, see What permissions do I need to add users to a Procore project? and Add a Person to the Project Directory

Things to Consider

  • Required User Permission:
    • 'Admin' level permissions on the company's Directory tool.
  • Additional Information:
    • When you add a new user to the Project Directory (see Add a Person to the Project Directory), that user is also automatically added to the Company Directory.
    • A user can be added to one or more Procore company accounts.
      For example, a subcontractor ( may be contracted to perform work on two different jobs for two different general contractors (i.e., Nelson General Contractors) and both companies can add John to their Procore accounts using his email address. When logging in to Procore, John would be presented with the option to choose which company account he wants to view. He can also switch between companies while logged in. 
    • When a user with 'Admin' level permission makes changes to a user's profile in the Company Directory tool, those changes affect that user's profile across all of that company's Project Directories.
  • Minimum Required Fields:
    • Last Name
    • Email Address 
    • Permission Template
  • Limitations:
    • Once added to the Company Directory for your company's Procore account, users cannot be deleted. They can only be deactivated. See Deactivate a User


To add a person to the Company Directory, complete the tasks below:

Add a Person

  1. Navigate to the company's Directory tool.
    This reveals the Company Directory page. 
  2. Click Add Person.


    This opens the 'Add a Person to {Your Company Name}' window. 
  3. In the Add a Person window, enter the following:

    • First Name. Enter the new user's first name. 
    • *Last Name. Enter the new user's surname. 
    • *Email Address. Enter the new user's email address. This will be the email that the person uses to log in to Procore. In order to add the record, the email address entry must use the proper format (e.g., 
    • *Permission Template. Select a permission template from the list. To learn about permission templates, see Manage Permission Templates.
  4. When you have entered data in all the required fields, click Create.
    This closes the 'Add a Person' window and takes you to the new user's 'Edit Contact Information' page.
  5. Continue with Update the Person's Company Information.

Update the Person's Company Information

  1. In the 'Company Information' area, start by typing the person's Company Name in the box and then:
    • If an appropriate match for your entry appears, the company already exists in Procore's Company Directory. You will want to select that company from the drop-down list (Note: Always verify that you are selecting the appropriate company match. The contact information for that company will automatically populate the Address, City, Country/State, Zip, Business Phone, and Fax fields). 
    • If an appropriate match for your entry does not appear, you can manually enter that person's company information in the given fields. Adding a unique Company Name in this box will also add a new company record in Procore's Project and Company Directory tools.
      Important! When adding a new company to a project, it is recommended that you pay close attention to how existing vendor/company records are spelled across all your company's Procore projects (e.g., 'ABC Concrete' vs 'ABC Concrete LLC').  Any unique data entry for the Company Name can result in the presence of two (2) or more unique records for a single entity in the Company Directory. To learn more, see What happens if I have duplicate entries in the Procore Company Directory?). 
      Select Matching Company Info Enter Company Info
      select-matching-company.png enter-company-info.png

  2. If you need to remove all of the info in the 'Company Information' area, click Clear Company.
  3. Continue with Update the Person's Contact Information.

Update the Person's Contact Information

  1. In the 'Personal Information' area, verify that the following information is correct:
    • First Name
    • Last Name
    • Initials
    • Email Address
  2. Choose from one of these options to enter the person's address:
    • If you want to populate the fields with the company address, click Use Company Address. You can then customize any of these fields with information specific to the person.
    • Enter information manually in the Address, City, Country/State, Zip, Business Phone, and Business Fax fields. If the person has a telephone extension, enter that in the Ext field.
      Use company address
      Or enter the company address
  3. Enter the person's mobile number in the Cell Phone box.
  4. Enter the person's professional title in the Job Title box.
  5. If you want to make searching for the person in the Project Directory easier, enter any relevant keywords in the Tags/Keywords field. For example, if the person specializes in Best Value Source Selection (BVSS), you might want to enter the acronym BVSS. This is a free-text field, so you can create your own tag/keyword classification system to meet your organization's specific needs. See How do I use tags/keywords in Procore?

  6. Skip the Active? checkbox. This setting can only be changed in the Company Directory.
  7. From the Send this User Messages drop-down list, select Via Email or Not at All. 
  8. If the person is an employee of your company (i.e., an employee of the company who owns your Procore account), mark the Is Employee of <Your Company Name> box.
  9. If you want to designate this person as an insurance manger, place a mark in the Is an Insurance Manager of <Your Company Name> checkbox. See Designate an Insurance Manager for Your Procore Company.
  10. If you want to attach any relevant files associated with the user (i.e., licenses, certifications, and so on), do the following:
    • Click Attach Files. Then attach the desired files to the new user's profile. 
    • Move any files from your computer to the GRAY Drag and Drop File(s) area.
      Note: This field does NOT update a user's avatar or personal photo. This must be performed by the end user. For instructions, see Upload Your Avatar or Profile Photo to Procore
  11. Continue with Update the Person's Company Level Permissions.

Update the Person's Company Level Permissions

  1. Scroll down to the permissions grid.
    This grid lists all the Company level Procore tools that are enabled for your company account. 
  2. For each tool, select the option button that corresponds to one of the default permission levels (see What are the different permission levels in Procore?). 
    Note: At a minimum, it is recommended that you grant all person's who will be invited to join your Procore organization with the 'Read Only' permission to the Portfolio tool. This is Procore's default setting. 
  3. Continue with Add the Person to the Company Distribution Groups.

Add the Person to the Company Distribution Groups

  1. If your Company Directory contains any distribution groups, mark the desired checkboxes.
  2. If no checkboxes appear, distribution groups have not been created. See Add a Distribution Group to the Company Directory
  3. Continue with Update the Person's New Project Settings.

Update the Person's New Project Settings

  1. Scroll to the 'New Project Settings' area. 
  2. If you want to select a default permission template for the user, click Select Default Template
    Note: To learn more about permission templates, see Manage Permission Templates
  3. If you want to add the user to all new projects created in your company's Procore account, mark the Add <User Name> to All New Projects checkbox. 
  4. If you want to allow the user to create new projects, mark the Allow <User Name> to Create New Projects checkbox. 
  5. Continue with Update the Person's Current Project Settings.

Update the Person's Current Project Settings

If you want to add the person to one or more existing projects:

  1. Scroll to the 'Projects <User Name> Does Not Belong To' list. 
  2. Locate the desired project in the list. 
  3. Click Add
    This moves the users name to the 'Current Project Settings' list. It also adds the person as a user in the corresponding Project Directory. If you want to change the permission template for that specific project, see Change a Project User's Permission Template.
    Note: To learn more about permission templates, see Manage Permission Templates
  4. Continue with Save the Person's Record.

Save the Person's Record

When you save a person's record, you can choose to send the person an invite/notification to log into Procore as a user or you can simply save that person's contact information in the Directory tool. 

Save and Send the User an Invite/Notification
  • If this is a new user and you want want to invite the person to join to Procore, click Save and Send Invitation to Procore (Note: This button is only available when the user has not previously logged into Procore. It also sends the person an email notification to join your company's Procore organization as a user).
  • If you have updated an existing user and want to notify him or her of the change, click Save & Send Notification (Note: This button is only available when the user has previously logged into Procore. It sends an email notification to the person's email address). 
Save the Person as a Contact
  • If this is a contact and you simply save the person's record in your system, click Save. The system will NOT send an invite or email notification to the person. However, that person's name will be available in the Procore app should your users need to select that person's name for record-keeping purposes in Procore. If you would like the person to join your Procore organization as a user at a later time, see Invite or Reinvite a Person to Procore.

See Also