Skip to main content
Procore

About Procore Insights

  1. Last updated
  2. Save as PDF

Table of Contents

Overview

procore insights availability
Project Insights are now generally available across the US, CA, UKI, ANZ, and MENA regions for customers on eligible plans with Insights. Company Insights can be accessed by opting into the new Procore Home Open Beta experience through Procore Explore for customers on eligible plans in the US, CA, UKI, ANZ and MENA regions. 

Procore Insights provides data-driven solutions to improve project efficiency and risk management in Procore. With clear call-to-actions, you can better manage and mitigate project risk. These insights also enable you to easily track project behavior and gauge project health.

Key Features:

  • View actionable insights that help increase productivity and reduce risk.
  • Drive project outcomes by making data driven decisions on your current and past project performance
  • Take informed actions based on insights to help drive demonstrable reductions in project risk.
  • Industry benchmarks provide a clear baseline to evaluate your performance, helping you measure progress and identify areas for improvement against established standards.
  • Executive focused, company level Insights help identify company wide trends, helping you get ahead of potential risk.

InsightsDock.png


 

 

Company Insights

procore insights availability
Company Insights can be accessed by opting into the new Procore Home Open Beta experience through Procore Explore for customers on eligible plans with Insights entitled in the US, CA, UKI, ANZ, and MENA regions.

Key Features of Company Insights Include:

Company RFI Response Time

Tracks how long it takes for RFIs to be responded to across all projects. Key metrics include company-wide RFI response time, industry benchmark comparisons, and projects with the longest response times. Users can filter by All Projects, Active, or Inactive projects. The Quick Insight area lets you see the performance of your company against the industry's average response time. 
company-rfi-response-insights.png

Provides visibility into the quantity and types of RFIs across your project portfolio over the past 12 months. Includes the following key metrics:

  • Quick Insight: Displays the two most common RFI topics across your projects in the past 12 months.
  • Chart View: Visualizes RFI counts, broken down into project completion stages (25% increments). Hover over each stage to view the following:
    • Completed Stage (25%): Shows the actual two most common RFI topics for the project.
    • Current Stage (25%): Displays both actual and industry-wide common RFI topics for similar project types.
    • Upcoming Stages (25% each): Reveals the most common RFI topics across the industry for similar project types.
  • Most Common RFI Topics: Provides a link to your most common RFI topics by project type (sector). Click Show More to see all RFI topics and their associated metrics for deeper insights.

company-rif-trends.png

Company Submittal Response Time

Measures how long it takes to respond to submittals across all projects. Key metrics include company-wide submittal response time, industry benchmarks, and projects with the longest response times. Users can filter by All Projects, Active, or Inactive projects. The Quick Insight area lets you see the performance of your company against the industry's average response time.
company-submittal-response-time.png

Company Daily Log Completions

Tracks the consistency of Daily Log completion across active projects. Key metrics include average days to complete Daily Logs company-wide, industry benchmarks, and Daily Log completion trends over time. The Quick Insight area lets you see the performance of your company against the industry's average response time.
company-daily-log-insights.png

Company Pending and At Risk Submittals

Highlights submittals that are at risk of causing project delays. Key metrics include a breakdown of pending submittals across all active projects, submittal due date status (On Track, At Risk, Overdue), and industry comparisons.

'This Project's Submittals by Stage' enables users to understand where each submittal currently stands in its lifecycle and helps identify any potential bottlenecks. This section includes five stages:

  • Draft - Submittals that have not yet begun the review workflow. 
  • Pending Submission - Submittals that have entered the review workflow and are awaiting action from the 'Submitter.' 
  • External Review - Submittals under review by an external approver, such as an architect or engineer. 
  • Internal Review - Submittals under review by an internal team member, such as a project manager.
  • Closed - Submittals that have completed the entire workflow and are marked as 'Closed.'

'Number of Submittals by Due Date' categorizes submittals based on their due date status, allowing yours to manage time-sensitive tasks effectively. Section details include the following:

  • On track - 'The Last Step Due Date' is on or before the 'Final Due Date', indicating the submittal is progressing as planned.
  • Paused - The submittal was rejected by an approver and requires attention from the submittal manager to proceed.  
  • Overdue -The submittal has exceeded its final due date and remains unclosed. 

From this insight, you can view a pre-populated report template that shows details on current submittals, their stages, and the responsible party. You can also go directly to the submittals tool within Procore to take action on pending items or make updates to move submittals to the next stage. 
company-pending-at-risk-submittals.png

 

 

Project Insights

Procore insights availability
Project Insights are now generally available across the US, CA, UKI,  ANZ and MENA regions for customers on eligible plans with Insights entitled. 

Key Features of Project Insights Include:

RFI Response Time

This insight shows the average industry response time for RFIs, your company’s average RFI response time historically based on your past projects, and your current project’s average RFI response time. Additionally, you can see a breakdown of Assignees and their average response time, as well as your current contract requirement for RFI response time. Lastly, the Quick Insight area lets you see the performance of your project against the industry's average response time. See How is Average RFI Response Time calculated?

project-rfi-response-time.png

Submittal Response Time

This insight shows you the average industry response time for submittals based on your project type and size, the company’s average submittal response time historically based on your projects, and your current project’s average submittal response time. Additionally, you can see a breakdown of Assignees and their average response time. Lastly, the Quick Insight area lets you see the performance of your project against the industry's average response time. See How is Submittal Response Time calculated?

project-submittal-response-time.png

Submit Daily Logs

This insight provides a comprehensive overview of the timeliness and completion of daily logs on your project. From this insight card, you can access a prebuilt Daily Log report or directly navigate to the Daily Log tool to create daily log entries. A data-driven best practice recommendation is also included to empower you to submit a daily log each working day to reduce project risks. See How is the Submit Daily Logs insight calculated?
Note: Weather, photos, and timecard entries are excluded from these metrics.
project-submit-daily-logs.png

Pending and At Risk Submittals

The Pending and At Risk Submittals insight is designed to provide comprehensive visibility into the status of submittals within a project. This feature empowers you to monitor the progress of your submittals by viewing which are on schedule, which may require intervention, and those at risk of becoming overdue. This insight includes two key sections: submittals by stage and number of submittals by due date. 

'This Project's Submittals by Stage' enables users to understand where each submittal currently stands in its lifecycle and helps identify any potential bottlenecks. This section includes five stages:

  • Draft - Submittals that have not yet begun the review workflow. 
  • Pending Submission - Submittals that have entered the review workflow and are awaiting action from the 'Submitter.' 
  • External Review - Submittals under review by an external approver, such as an architect or engineer. 
  • Internal Review - Submittals under review by an internal team member, such as a project manager.
  • Closed - Submittals that have completed the entire workflow and are marked as 'Closed.'

'Number of Submittals by Due Date' categorizes submittals based on their due date status, allowing yours to manage time-sensitive tasks effectively. Section details include the following:

  • On track - 'The Last Step Due Date' is on or before the 'Final Due Date', indicating the submittal is progressing as planned.
  • Paused - The submittal was rejected by an approver and requires attention from the submittal manager to proceed.  
  • Overdue -The submittal has exceeded its final due date and remains unclosed. 

From this insight, you can view a pre-populated report template that shows details on current submittals, their stages, and the responsible party. You can also go directly to the submittals tool within Procore to take action on pending items or make updates to move submittals to the next stage. 
project-pending-at-risk-submittals.png

This provides visibility into the expected count and types of RFIs on your projects based on project size and type. By offering predictive insights, this feature enables you to take proactive measures before issues arise, helping to reduce cost and schedule risks. You will be prompted to update key project details such as Start Date, Completion Date, Project Type, and Total Value to unlock full access to the insight. Additional sections of this insight include:

  • Quick Insight - Displays the two most common RFI topics on the project, based on the specific project type.
  • Values by Closeout - Provides a comparison of predicted RFIs for the project by closeout, the average number of RFIs from past projects, and industry averages for similar projects.
  • Chart view - Visualizes predicted and actual RFI values, broken down into project completion stages (25% increments). You can hover over each stage to view:
    • Completed Stage (25%): Shows the actual two most common RFI topics for the project.
    • Current Stage (25%): Displays both actual RFI topics and industry-wide common topics for similar project types.
    • Upcoming Stages (25% each): Reveals the most common RFI topics across the industry for similar project types.
  • Most Common RFI Topics - Provides a link to the top five RFI topics on the project to date, along with the percentage of total RFIs and a trendline showing when these RFIs were most common. You can also  click 'Show more' to see all RFI topics and their associated metrics for deeper insights.
    project-rfi-trends.png

Common Questions

More

Below are the notable changes to Procore Insights.

Recent Changes

procore insights now available in new regions (06/17/2025)

Procore Insights is now generally available in the Middle East and North Africa, building on the existing availability in the US, CA, UKI, and ANZ. To learn more, see About Procore Insights.

Procore Insights now available within the side panel(04/22/2025)

Procore has began transitioning Insights to the side panel of the Procore web application to all customers in the US, CA, UKI, and ANZ. Insights within the side panel provide a seamless, self-service experience across project and company-level insights. To learn more, see  About Procore Insights.

Company insights now available (03/25/2025)

This new feature expands Procore Insights to provide executives and company admins with a high-level view of project efficiencies, risks, and performance across all active projects. Procore company insights help identify trends, optimize workflows, and track key company-wide metrics over time. See View Company Insights. 

pending and at risk submittals insight now available (11/14/2024)

Procore has introduced the 'Pending and At Risk Submittals' predictive insight on the Project Overview page. This feature enhances project efficiency by improving visibility into Submittal progress and offering actionable insights to keep Submittals on track, facilitating smoother workflows and timely completions. To learn more, see About Procore Insights.

Updates to the Insights tool (10/14/2024)

Procore has introduced the 'Your Upcoming RFIs' predictive insight on the Project Overview page, enhancing project management capabilities for general contractors. This feature allows users to anticipate RFIs relevant to their current and upcoming project stages, identify common RFI topics, and take proactive actions by creating or viewing RFIs and accessing detailed reports. To learn more, see About Procore Insights. 

Daily log insights permissions update (08/23/2024)

Procore has updated the permissions for the Submit Daily Logs predicative insight, making it accessible to Owners and Subcontractors, in addition to General Contractors. The Submit Daily Logs insight now allows broader access, enhancing collaboration and transparency across different roles. To learn more, see About Procore Insights. 

new submit daily logs insight (07/18/2024)

The Submit Daily Logs insight is now available within the Project Overview experience. This insight provides a comprehensive overview of the timeliness and completion of daily logs on your project to help you identify potential risks that may impact your projects. See About Procore Insights to learn more. 

New Procore Insights for New Customers (06/10/2024)

New Procore Insights are now available within the Project Overview experience. This feature enables users to identify potential risks that may impact their projects, allowing them to take corrective action promptly. See About Procore Insights to learn more.