How is average submittal response time calculated?
Note
Procore leverages customer data to enhance the accuracy of Procore Insights. The usage data and the resulting insights models are strictly confidential and are not shared with other Procore customers or used to train or enhance any third-party products or services. However, insights may generate similar responses for different customers when they encounter similar prompts or requests.Answer
How are company averages calculated?
Company averages are based on other projects within your company.
- If you have set a "Type" for your project (based on your company's project type list) and there are other projects of that type with submittals, the average will be based on those projects of the same type.
- If you have not set a "Type," or there are no other projects of that type, the average of submittals across all your projects is used.
In this calculation, each project is considered equal to one another. For example, if one project had 5,000 responses and another had 5 responses, each project's average carries the same weight.
How are industry averages calculated?
Industry averages are always split by country at a minimum.
- If you have set the "Project Sector" for your project, or if Procore has predicted a project sector for your project, and that sector has enough other companies represented to guarantee anonymity, the average is based on other projects in that project sector.
- If “Project Sector” is not set, or there is not enough data to aggregate to generate an average, the average will be based on the overall country’s average.
- If a project sector is not set, or there are not enough other companies represented, then an overall average from your country is used.
In this calculation, each project is considered equal to one another. For example, if one project had 5,000 responses and another had 5 responses, each project's average carries the same weight.