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How do I request access to a custom Training Center?

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Answer

The company that owns the Procore account that you're using to collaborate on a project has created a private section on Procore's Support Center (https://support.procore.com) for training their end users on company-specific best practices and procedures. Their custom Training Center (e.g. https://support.company.com/acme) will only be viewable to users who have been granted access to view their content. See What is a Training Center?

Steps

  1. Log in to the Procore Web application (https://app.procore.com). See Log in to Procore Web. 
  2. In the top-right corner, click the Question Mark (?) icon. 
  3. Click Support Center. 



    This redirects you to the Procore Support Site at: http://support.procore.com
  4. Request access to your company's custom Training Center on the support site by sending an email message from your email service to: training-center@procore.com
    This sends an email to Procore. You will receive a confirmation email.
  5. After your access permission to the site is confirmed, continue with How can I view a custom Training Center?