A Training Center is a service that allows companies to build custom training material that documents its best practices and procedures in a private section on Procore's Support site. It is the most efficient way to train your internal team and external collaborators on how to use Procore your way!
For example, check out this company's Training Center below. Notice how you can create your custom, role-based learning paths.
Note: If you are interested in learning more through a demo, please reach out to your account executive for more information!
Why create a Training Center?
Creating static Word/PDF user manuals is an outdated solution for today's web-based application. Plus, nobody has time to create an entire custom Procore user manual from scratch and then deal with the management headaches of keeping it up-to-date and making sure everyone is using the most recent version. However, in order to ensure the successful adoption and use of Procore within your organization and across all projects, it's still necessary to document and train each user on how to perform certain tasks according to your company's guidelines and best practices. Documentation continues to be the most scalable and helpful resource for educating your end-users on how to properly perform any construction management task.
Trust us, we know you already have a busy schedule and the last thing you want to sign up for is to create a hundred page Procore user manual for your company. Why recreate the wheel when you can intelligently leverage and reuse existing documentation from Procore's Support site? The Training Center is an innovative solution that gives you the control and freedom to simply focus on documenting your best practices and company-specific instructions while reusing Procore's help content such as tutorials and FAQs.
- Work smarter, not harder
Why recreate the wheel by creating a copy of Procore's documentation that you'll have to maintain yourself? Strategically reuse existing content on Procore's Support site.
- Automatically inherit documentation updates
When creating custom, hybrid tutorials where you are reusing content from standard tutorials on Procore's Support site, you will automatically inherit updates that are performed by Procore's internal Technical Documentation team as new functionality and features are added to Procore.
- Control who has access to your Training Center
All content in your Training Center will be 'private' by default and will only be accessible to users with whom you've specifically granted access. However, you can create content that's 'unlisted' which allows you to grant access to a larger group of users with direct URLs.
- Searchable content
Users who have access to 'private' content in a Training Center can use the Support site's standard search bar to find your custom articles.
- Print-friendly PDFs
If your users still prefer a print-friendly PDF, you can use the built-in PDF generator to create a PDF of any page.
- Create a single source of truth
If you are creating and distributing your own Procore user manual, users might be confused as to which help resource they should use to find their answer. "Should I use the Procore user manual that my project manager emailed me at the start of the project or go to https://support.procore.com?"
- Document best practices and company-specific procedures
You are not limited to only creating Procore-specific content in your Training Center. You can use the Training Center to create educational learning paths for any user, which covers company policies, procedures, and construction management best practices.
- Create custom learning paths
Build a custom landing page type for your related job roles. (e.g. project manager, superintendent, subcontractor, accounting, etc.) Typically each learning path will align with a Company level permission template in your Procore account.
- You own your Training Center!
Once your Training Center is properly configured and set up by Procore's internal Technical Documentation team, the main author(s) of each company's Training Center will be properly trained and equipped to both create and manage existing content on their own.
- Customized in-app help Coming Soon!
Soon you'll be able to serve your custom, hybrid tutorials directly in the right context of Procore's web application. For example, if you created a custom tutorial for submitting a draw request in your Training Center, you'll be able to override the standard tutorial with your white labeled version across any project in your Procore account. (View mockup)
Example Role-specific Learning Path
Example Hybrid Tutorial
Are you interested in building a Training Center?
If you are interested in learning more through a demo, please reach out to your account executive for more information!