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Approve or Reject Prime Contract Change Orders


To approve or reject Prime Contract Change Order (PCCO) as its 'Designated Reviewer.' 


change order details a modification that changes the scope of work or pricing of a contract. When you create a change order, you can assign another project user as the 'Designated Reviewer' for that change order. Only one (1) Procore user can be assigned as the 'Designated Reviewer' on a change order. In addition, before the reviewer can submit an 'Approve' or 'Reject' response, the change order must be placed into the Pending - In Review or Pending - Revised status.

Things to Consider

  • Required User Permissions:
    • To approve or reject a PCCO, 'Standard' level permissions or higher on the project's Change Orders tool and added as the 'Designated Reviewer' on the change order. 
    • To view a PCCO in the Change Orders tool, 'Read Only' or 'Standard' level permissions on the project's Prime Contracts tool and added as a member of the 'Private' list on the prime contract. 
  • Additional Information:
    • Only one (1) project user can be named as the 'Designated Reviewer' field on a PCCO.
    • A 'Designated Reviewer' can only submit a 'Reviewer's Response' when the PCCO is in the 'Pending - In Review' state.
    • PCCOs must be reviewed in the Procore web application. Reviewers are NOT permitted to submit responses via email. 



  1. Open the PCCO requiring your response. Here are ways for a 'Designated Reviewer' to find it:
    • Locate the email message with the subject line: 'FW: Prime Contract Change Order: PCCO #: Title.' Then click the View Online link in the email notification to view the PCCO in Procore. 
      • To receive the email notification, it must be forwarded to you. For instructions, see Email Forward a Change Order.
      • If you are NOT logged into Procore when you click the View Online line, you will be prompted to enter your login credentials. 
    • Navigate to the project's Home page and click the PCCO's link in the My Open Items area. See About the Project Home Page.
    • Navigate to the project's Prime Contracts tool. Locate the prime contract and click its Number link to open it. Then click its Change Orders tab. Locate the PCCO and click View. See View a Prime Contract
    • Navigate to the Change Orders tool. In the Prime Contracts tab, locate the PCCO and click View. See View Change Orders.
  2. Review the PCCO.
  3. When you are ready to submit an approve or reject response, scroll to the 'Reviewer's Response' box.
  4. Choose from the following options:
    • To approve the PCCO, enter any approval comments. Then click the Approve this PCCO button. 
    • To reject the PCCO, enter an explanation about the rejection. Then click the Reject this PCCO button. 

After you click the approve or reject button detailed above, Procore does the following:

  • Sends an email notification about your response to the creator of the PCCO.
  • Automatically adds your name to the 'Reviewer' field on the approved or rejected PCCO. This field indicates that the 'Designated Reviewer' has submitted a 'Reviewer's Response.' 


If you would like to learn more about Procore's change order software and how it can help your business, please visit our construction change order product page .