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Approve or Reject Commitment Change Orders (CCOs)


To approve or reject a Commitment Change Order (CCO) as its 'Designated Reviewer.' 


Commitment Change Order (CCO) details a potential change in costs that affects the original commitment contract. When you create a CCO, you can assign another project user as the 'Designated Reviewer' for that CCO. Only one (1) Procore user can be assigned as the 'Designated Reviewer' on a commitment. In addition, before the reviewer can submit an 'Approve' or 'Reject' response, the CCO must be placed into the Pending - In Review or Pending - Revised status.

Things to Consider

  • Required User Permissions:
    • To approve or reject a CCO, 'Standard' level permissions on the project's Change Orders tool and added as the 'Designated Reviewer' on the CCO. 
    • To view a CCO marked as private, 'Standard' level permissions on the project's Commitments tool and added a member of the 'Private' drop-down list on the purchase order or subcontract.
  • Additional Information:
    • Only one (1) user can be assigned as the 'Designated Reviewer' on a purchase order or subcontract. 
    • The 'Designated Reviewer' must submit an Approve or Reject response in the Procore web application.
    • The 'Designated Reviewer' cannot submit a response to a CCO from the Procore email notification. 
  • Limitations:
    • The 'Designated Reviewer' field is only available on Commitment Change Orders (CCOs). It is NOT available on commitment or prime contract Potential Change Orders (PCOs) . 



  1. Open the CCO requiring your response. Here are ways for a 'Designated Reviewer' to find it:
    • Locate the email message with the subject line: 'FW: Commitment Change Order: CCO#: Title.' Then the View Online link in the email notification to view the CCO in Procore.
      • To receive the email notification, it must be forwarded to you. For instructions, see Email Forward a Change Order.
      • If you are NOT logged into Procore when you click the View Online line, you will be prompted to enter your login credentials. 
    • Navigate to the project's Home page and click the CCOs link in the 'My Open Items' area. See About the Project Home Page.
    • Navigate to the project's Commitments tool. Locate the commitment in the Contracts tab and click the Number link to open it. Then click its Change Orders tab. Locate the CCO and click View. See View Change Orders.
    • Navigate to the project's Change Orders tool. In the Commitments tab, locate the CCO and click View. See View Change Orders.
  2. Review the CCO.
  3. When you are ready to submit an approve or reject response, scroll to the 'Reviewer's Response' box.
  4. Choose from the following options:

    • To approve the PCCO, enter any approval comments. Then click the Approve this PCCO button. 
    • To reject the PCCO, enter an explanation about the rejection. Then click the Reject this PCCO button. 

After you click the approve or reject button detailed above, Procore does the following:

  • Sends an email notification about your response to the creator of the CCO.
  • Automatically adds your name to the 'Reviewer' field on the approved or rejected CCO. This field indicates that the 'Designated Reviewer' has submitted a 'Reviewer's Response.' 


If you would like to learn more about Procore's change order software and how it can help your business, please visit our construction change order product page .