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Complete a Prime Contract Change Order with DocuSign®


To complete a prime contract change order with DocuSign®.


If you have a DocuSign® account, you can connect your Procore prime contract change order to DocuSign® to manage the signature process. This provides the parties on the contract change with a way to receive, review, and return their signatures online—at any time and from any Internet-enabled device. 

Things to Consider


Open the Change Order

The steps you use to open the change order depend on your configuration settings and whether the Change Events tool is added to the project. See Add and Remove Project Tools.

Unsure about whether to add the Change Events tool to a project? Your Procore Administrator can turn the tool ON or OFF. However, it is important to learn more about that process first. For details, see Can I enable the Change Events tool on my existing project? and Can I disable the Change Events tool? 

For Contracts Using the 1-tier change order Setting and For Projects using the Change Events tool

  1. Navigate to the project's Change Events tool. 
  2. In the Line Items tab, click the change event's Number link. 
  3. In the change event, click Edit
  4. Scroll to the Prime Contract Change Order section. 
  5. Locate the change order to send for signature and click View.
  6. In the change order, click Edit.
  7. Mark the Sign with DocuSign check box.
  8. In the change order, click Edit and complete the data entry. 
  9. Click the Complete with DocuSign button at the bottom of the page. 


For Contracts Using the 2- or 3-Tier Change Order Setting and For Projects Not using the Change Events Tool

If the Prime Contracts tool on your project is configured to the use two (2) or three (3) tier change order setting or if the Change Events tool is NOT active on your project, use these steps to open the change order. 

  1. Navigate to the project's Prime Contracts tool.
  2. Locate the prime contract with the change order. Click the Number link.
  3. In the General Information card, click Edit
  4.  Mark the Sign with DocuSign check box. 

  5. In the General Information card, click Save
  6. Click the Change Orders tab. 
  7. In the Prime Contract Change Orders table, click the Number link. 
  8. In the change order, click Edit and complete the data entry. 
  9. Click the Complete with DocuSign button at the bottom of the page. 


Log In to DocuSign® 

If you are NOT logged into your DocuSign® account when you launch the DocuSign® application from Procore:

  1. At the DocuSign® Log In page, type your email address in the Email box:

  2. Click Next
  3. Enter your password. 
  4. Click Log In.


Prepare the DocuSign® Envelope

Once you are logged into the DocuSign®, the 'Upload a Document and Add Envelope Recipient' page appears. Complete these steps:

Add Documents to the Envelope

The following Procore information automatically populates the DocuSign® envelope:

  • A PDF copy of the change order is automatically added to the 'Add Documents to Envelope' section. 
  • The required signature boxes for each 'Role' on the contract. For example, the General Contractor or Subcontractor who are parties on the change order. This includes each users 'Name' and 'Email Address.' For more information, see Add Recipients to the Envelope below.
  1. Optional: If you want to add additional documents to the envelope, choose one of the available options under the 'Add Documents to the Envelope' section:

    The available options in the 'Add Documents to the Envelope' section are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on
    1. Upload
    2. Use a Template
    3. Get From Cloud

Add Recipients to the Envelope

  1. Under 'Add Recipients to the Envelope', keep the default signature boxes. 

    As illustrated below, the following Procore information, if available,  is automatically populated in DocuSign®:


Add a Message to All Recipients

  1. In the 'Message to All Recipients' section, do the following:
    • Email Subject
      Enter a subject line for the outgoing email message. 
    • Email Message
      Enter the copy for the body of the outgoing email message. 
  2. Click Next

Preview the Signature Fields & Send the Envelope

The next step is to preview the signature fields on the PDF. The signature fields correspond to the roles in Procore. For example, the General Contractor and Subcontractor who are parties to the change order. These fields are automatically added to the DocuSign® envelope by the Procore + DocuSign® integration. 

  1. Scroll to the bottom of the PDF to view the signature fields. An example is pictured below. 

  2. Keep the existing signature fields. These fields are automatically populated by Procore and keeping them in their default positions ensures the signature workflow for the Procore application functions as expected. 
  3. Optional: Add any 'Standard Fields' to the form as desired.
    The options in the 'Standard Fields' area are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on
  4. When you are ready to collect the specified signatures, click Send
    DocuSign® sends the envelope to the specified recipients. Recipients can then continue with the Next Step. Once all the signatures are collected and applied to the document, Procore changes the status of the change order to 'Approved.' You also have the option to update the change order's status manually.