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Procore

Update Your Login ID Email Address for Your Procore User Account

Objective

To change the Procore Login ID email address for your Procore user account. 

Things to Consider

  • Required User Permission:
  • Additional Information:
    • You can update your Login ID Email Address on all Procore user accounts associated with the email address being changed.
    • Unless you have 'Admin' level permission to the Company level Directory, you can only change your own Login ID Email Address. 
  • Limitations:
    • You can only change your Login ID Email Address from the Procore web application.
    • You cannot change your email address from Procore's mobile apps.

Steps

Update Your Procore Login ID Email Address

Note: If you do NOT see the options in the steps below, you must follow the steps in Create a Procore Login ID for a New Email Address detailed below. 

  1. Log into the Procore web application.
  2. Click your initials in the top-right corner of the Procore navigation bar. 
  3. Click My Profile Settings
  4. Click the Personal tab, enter your new email in the Login field.
    Note: This will only update the email address that you use to log into Procore. The email which receives email from Procore will not be affected unless you change the email in the Email Address field. 
  5. Click Update.
    A banner appears to confirm the update. 

Create a New Procore Account with Your New Email Address

Note: You might want to create a new Procore account when you geyt a new email if you do not want to be associated with any of the items that you create/created with your former email address.

  1. Contact a user at your company with 'Admin' level permission to the Company or Project level Directory tool.
  2. Ask the 'Admin' user to do the following:
    1. Deactivate your current email account. See Deactivating a User.
    2. Create a new Procore account using your new email address. See Adding a Person to the Project DirectoryAdding a Person to the Company Directory, or Bulk Adding Users to a Project