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Procore

Payee: Setup Guide

Get Started as a Payee

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This Payee Setup Guide provides specialty contractors with setup and configuration information so you can receive payments from a general contractor using Procore Pay.

Your company must have it's own free or paid company Procore account to receive payments. This guide provides an overview of Procore Pay and shows you how to:

  • Request or Accept an Invitation for your company to be paid through Procore.
  • If needed, create a free Procore account for your company.
  • Ensure employees involved with payments are listed as employees of your company.
  • Link your bank account to receive payments.
 Tip for Specialty Contractors
Are you a Specialty Contractor onboarding to Procore Pay?  To learn about the start-to-finish process, visit the Procore website and sign up to view the Procore Pay Subcontractor Onboarding webinar here icon-external-link.png

 

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What is Pay?

Pay builds on the existing Project Financials and Invoice Management tools in Procore to streamline the subcontractor invoice payment process and automate the lien waiver exchange. 

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Accept an Invitation from a Payor

  1. In your email client, open the Procore Pay invitation email.
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  2. Click Open Procore.
  3. To receive payments through Procore, your company must have its own Procore Company Account. You will be prompted to log in with your existing log in credentials to identify whether you are marked as an employee on an existing free or paid company account. See How can I tell if I have a free or paid Procore company account. Depending on your account, the following will happen:
    • No Company Account
      1. If your company does not have its own free or paid account, you will be prompted to create a free Procore company account and add a bank account.
    • Paid Company Account
      1. If your company has its own paid account and you are marked as an employee, users with 'Company Admin' permissions at your company will receive an email inviting them finish setting up the Payments tool and link a bank account
      2. If you are not marked as an employee on the company account, you will receive an email to set up Procore Pay. This email will contain a link where you can request to join your company's account.
        1. In the email, click Open Procore.
        2. Enter your company's information and click Next.
        3. On your company, click Request to Join.
        4. Company Admins at your company will receive an email about your request. They can approve your request to join. After you are assigned a permission level and added, users with Company Admin permissions can access the Payments tool and add a bank account.
           Note
          • If accepted, you will only see the Payments tool if you were given 'Admin' level permissions to the Company Directory tool.
          • If denied, the Payments tool will not be enabled.
    • Free Company Account
      1. If your company has its own free account and you are listed on their Team page, users with 'System Administrator' permissions at your company will receive an email inviting them finish setting up the Payments tool and link a bank account
      2. If you are not marked as an employee on the company account, you will receive an email to set up Procore Pay. This email will contain a link where you can request to join your company's account.
        • In the email, click Open Procore.
        • Enter your company's information and click Next.
        • On your company, click Request to Join.
        • Users with 'System Administrator' permissions at your company will receive an email about your request. They can approve your request to join the company. After you are assigned a permission level and added, users with 'System Administrator' permissions can access the Payments tool and add a bank account
           Note
          • If accepted, you will only see the Payments tool if you were given 'System Administrator' level permissions.
          • If denied, the Payments tool will not be enabled.

Request the Pay Tool as an Invoice Contact

  1. Navigate to the project's Commitments tool. 
  2. Under the Contracts tab, locate your commitment contract. Then, click the number link to open it.  
  3. In the commitment contract, click the Invoices tab.
  4. Locate the invoice and click the invoice number link.
  5. Click Set Up Procore Pay in the banner.
    Note: The banner is only visible if the general contractor is able to make payments through Procore Pay.
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  6. To receive payments through Procore, your company must have its own Procore Company Account. You will be prompted to log in with your existing log in credentials to identify whether you are marked as an employee on an existing free or paid company account. See How can I tell if I have a free or paid Procore company account?
    Depending on your account, the following will happen:
    • No Company Account
      1. If your company does not have its own free or paid account, you will be prompted to create a free Procore company account and add a bank account. 
    • Paid Company Account
      1. If your company has its own paid account and you are marked as an employee, users with 'Company Admin' permissions at your company will receive an email inviting them finish setting up the Payments tool and link a bank account
      2. If you are not marked as an employee on the company account, you will receive an email to set up Procore Pay. This email will contain a link where you can request to join your company's account.
        1. In the email, click Open Procore.
        2. Enter your company's information and click Next.
        3. On your company, click Request to Join.
        4. Company Admins at your company will receive an email about your request. They can approve your request to join. After you are assigned a permission level and added, users with Company Admin permissions can access the Payments tool and add a bank account.
           Note
          • If accepted, you will only see the Payments tool if you were given 'Admin' level permissions to the Company Directory tool.
          • If denied, the Payments tool will not be enabled.
    • Free Company Account
      1. If your company has its own free account and you are listed on their Team page, users with 'System Administrator' permissions at your company will receive an email inviting them finish setting up the Payments tool and link a bank account
      2. If you are not marked as an employee on the company account, you will receive an email to set up Procore Pay. This email will contain a link where you can request to join your company's account.
        • In the email, click Open Procore.
        • Enter your company's information and click Next.
        • On your company, click Request to Join.
        • Users with 'System Administrator' permissions at your company will receive an email about your request. They can approve your request to join the company. After you are assigned a permission level and added, users with 'System Administrator' permissions can access the Payments tool and add a bank account
           Note
          • If accepted, you will only see the Payments tool if you were given 'System Administrator' level permissions.
          • If denied, the Payments tool will not be enabled.

What are employee requests?

To be paid through Procore Pay, your company must have a free or paid Procore account. Users requesting to set up Procore Pay must be listed as an employee of your company.

If users are not listed as employees in your company account, they are prompted to request to join your company as an employee. Admins can approve or reject these requests. If they approve the request, Admins will also assign the user's permissions level.

If a request is denied, the onboarding process for Procore Pay is canceled. If the request is accepted, the following things happen:

  • The user is listed as an employee in your company account.
  • The Payments tool is added to your company's suite of Procore tools.

After the Payments tool is added, an Admin at your company will need to link a bank account to receive payments. 

Paid Accounts - Accept Employee Request

  1. Navigate to the company's Directory tool.
  2. Click the In Review tab.
  3. Select the user's Project and Company Permissions Templates.
  4. Click Accept to approve.
    OR
    Click Decline to decline the request.
 Note

For companies setting up Procore Pay:

  • If accepted, only Company Admins or users with 'Admin' level permissions to the Company Directory can see the Payments tool. They can add a bank account continue setting up Procore Pay.
  • If denied, the Payments tool will not be enabled.

For the full setup process, see the Payee Setup Guide.

Free Accounts - Accept Employee Request

  1. Log in to your free Procore account.
  2. Navigate to the Team tool.
  3. Click the In Review tab.
    • To accept the request, select a role, permission level, and if the user is a bid contact for your company. Then, click Accept.
    • To deny the request, click Decline.
 Note

For companies setting up Procore Pay:

  • If accepted, only users with 'System Administrators' permissions can see the Payments tool. They can add a bank account continue setting up Procore Pay.
  • If denied, the Payments tool will not be enabled.

For the full setup process, see the Payee Setup Guide.

Add Your Bank Account

  1. Navigate to your company's homepage. See How do I change companies?
  2. Navigate to the Payments tool.
  3. Click the Configure Settings icons-settings-gear.png icon.
  4. Click External Bank Accounts.
  5. Click Add External Account.
  6. If prompted, re-enter the Account Number for the current default bank account. Then click Next.
  7. Enter your company's Business Details.
    • Business Name on Bank Account. Your company's name as it appears on your bank account.
    • Doing Business As. The name your company does business as. This may be the same or different than your legal business name.
    • Business EIN. Your Business EIN for the Internal Revenue Service (IRS).
       Note

      Your Business EIN must be a valid Taxpayer Identification Number for the IRS. This information is used by Modern Treasury to verify the identity of the bank account linked to Procore Pay. Acceptable entry options include these numbers:  

      • Social Security Number (SSN)
      • Individual Taxpayer Identification Number (ITIN)
      • Employer Identification Number (EIN)
    • Street Address. Your company's street address. 
    • City. Your company's city. 
    • State. Your company's valid state or territory abbreviation. 
    • ZIP Code. Your company's valid ZIP code. 
    • Phone Number. Your company's telephone number with an area code. 
  8. Click Next
  9. Enter your company's Bank Information.
    • Bank Nickname. A unique nickname for your company's bank account.
       Tip
      Why does an account need a nickname? A bank account requires a nickname to help you identify an account. It protects your financial privacy by eliminating the need to provide the payment distributors with your full account number. 
    • Account Number. Your company's bank account number. Account numbers can be up to 17 digits. 
    • Re-Enter Account Number. Your company's bank account number. Account numbers can be up to 17 digits. 
    • Routing Number. Your company's bank account's nine (9) digit American Banking Association (ABA) routing transit number. It is typically printed on the bottom of your checks.
    • Account Type. Click Checking or Savings
  10. Read the Terms and Conditions.
  11. Mark the checkbox confirming that you read and accept Procore's User Terms of Service. 
     Note

    It's important to review the terms and conditions, which include more detail about the following:

    • Procore follows US Security and Data Governance standards to securely store your data.
    • Procore does not sell your data.
    • Fees, if incurred, are incurred upon the payment of the invoice.
  12. Click Submit.

Upload Bank Verification Documentation

 General Availability in Select Markets (United States)
flag-us.png Procore Pay icon-external-link.png  is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management icon-external-link.png functionality in the Procore web application to handle the payment process between general and specialty contractors.
Limited Release
Free Procore accounts are currently only available in the United States and Canada.

Objective

To add documentation to verify your bank information as a payee using Procore Pay. 

Background

With Procore Pay, a payee must add a bank account to receive payments. Some accounts require you to upload a bank letter or a bank statement in order for Procore to verify your bank account. 

Things to Consider

  • Required User Permissions
    Note: Permissions differ based on whether your company has a free or paid Procore account. See How can I tell if I have a free or paid Procore account?
  • Document requirements:
    • A Bank Letter, issued by your company's bank, and on their letterhead. The document must be signed by a banking representative and dated within the past three months. The letter must include your company's account name, full account number, and the ACH routing number.
      OR
    • A Bank Statement, issued within the last three months. The statement must clearly include the bank's name, your company's full account number, and account name.
 Note
Please note that only these two documents are accepted.

Steps

  1. Navigate to your company's homepage. See How do I change companies?
  2. Navigate to the Payments tool.
  3. Click the Configure Settings icons-settings-gear.png icon.
  4. Click External Bank Accounts.
  5. Click Upload next to the account with the 'Pending Verification' status.
  6. Click or drag and drop your document from your computer into the box.
  7. Click Send Document.
  8. Click Close.

Next Step

See Also

 

 

Troubleshooting: Bank Information

For Procore Pay companies, you must link your bank account information to the system to send or receive payments. Once your account is verified, payors can send payments and payees can receive payments. To find this information, see the bottom of the bank account's checks or contact the banking service provider. 

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Success

Congratulations! You are ready to receive payments. See the Payee User Guide to get started.