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Frequently Asked Questions

How long does it take data to sync between Procore & Xero?

Once a cost is approved in Procore, it is pushed out to Xero straight away. However, you have the option of having the invoice as approved or in draft mode for review.

What if I need to update a cost that has already been approved (e.g., a progress claim)? Do I make the changes in Procore or Xero?

Simply update the cost in Procore and the changes will be reflected in Xero.

Do I still need to manually send information from Xero back to Procore?

No, the integration is two way. Updates in Xero will feed back into your Procore budget.

How are taxes calculated?

Taxes are not included in your Procore Construction Financials. Xero will calculate the taxes for your invoices based off the account code that has been mapped.

How easy is the integration to use?

We just need to map your cost codes and vendors, switch it on and then you’re good to go!

Where is my data stored?

Our integration platform sits in data centers stored in Australia (Amazon Web Services), and we do not store any data on our platform once it has been sent through to Procore or Xero.

What if I need support?

We are an Adelaide based company. Support is provided via phone during Australian business hours as well as e-mail support.