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Procore

Close a Coordination Issue

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Objective

To close a coordination issue.

Background

Closing a coordination issue is the final step in its lifecycle, signifying it has been fully resolved, verified, and requires no further action. Closing an issue removes it from the active list in Navisworks® to keep the workspace current. A complete record of every issue is always available in Procore's Coordination Issues tool.

Things to Consider

  • Required User Permissions:
    • 'Admin' level permissions on the project's Coordination Issues tool.
  • Additional Information:
    • Users with 'Standard' permissions can't close coordination issues, but they can mark them as complete. See Mark a Coordination Issue as Complete.
    • Closing a coordination issue removes it from the Procore BIM Plugin in Navisworks®, but all issues remain visible in the Procore web application. 

Prerequisites

Steps

Choose the application you are working in and follow the steps on your computer. 

Procore

To close a coordination issue using Procore's Coordination Issues tool. 

  1. Navigate to the project's Coordination Issues tool.
  2. Find the issue to close. Use the Search bar or apply filters like Assigned to Me, Overdue, or a specific Location.

    coordination-issues-search-filter.png
     
  3. Click the Issue link to view its details in the side panel. 

    coordination-issues-mark-as-closed.png
  4. In the side panel, click Mark as Closed. 

Navisworks®

To close a coordination issue using Autodesk® Navisworks® with the Procore BIM Plugin installed. 

  1. Start Autodesk® Navisworks® on your computer. 
  2. In the Procore tab, open the model. 
  3. In the All Issues list, find the issue to close. To first review its details, click Info.
  4. Click Close. 

Revit®

To close a coordination issue using Autodesk® Revit® with the Procore BIM Plugin installed. 

  1. Start Autodesk® Revit® and navigate to a 3D view in the Revit® project browser. 
  2. Click the Procore tab.
  3. Click Coordination Issues.
  4. In the Coordination Issues panel, select the Procore project.
  5. On the coordination issue, click the information icon-info3.png icon.
  6. Click Actions and select Mark as Closed.