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What text formatting options and shortcuts are supported in the Project Emails tool?

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Answer

The Project-level Emails tool utilizes an advanced rich text editor that allows for seamless content creation and external copy-pasting. The following formatting features are supported:

  • Pasting from External Apps: You can copy text, tables, and links directly from Google Docs or Microsoft Word and paste them into the editor without losing their original styling, background colors, or alignments.

  • Inline Table Controls: Once a table is inserted via the toolbar, you can click inside it to dynamically add/delete rows and columns.

  • Special Characters & Code: Access a full library of mathematical symbols, currency symbols, and arrows, or wrap text inside code blocks.

  • Markdown Typing Shortcuts: 

    • Heading 1: Type # + Space

    • Heading 2: Type ## + Space

    • Heading 3: Type ### + Space

    • Blockquote: Type > + Space

    • Bold: Type text or __text__

    • Italic: Type text or _text_ 

    • Strikethrough: Type ~~text~~ 

    • Bullet List: Type * + Space or - + Space 

    • Numbered List: Type 1. + Space

    • Divider: Type --- (three dashes) on a new line

  • Remove Formatting: A dedicated button allows you to instantly clear custom fonts, colors, and sizes from highlighted text.

  • Rich Text Copy & Paste: Copy styled content from Google Docs, Microsoft Word, Microsoft Excel, or Google Sheets directly into the editor while preserving fonts, tables, and lists.

  • In-Line Image Controls: Paste images from your clipboard directly into the email body. Click any image to resize.

  • Link Management: Insert links directly with displayed text and URL. Click an existing link to open, edit, or remove it directly in the editor popup.

  • Special Formatting: Insert multi-level lists, horizontal section dividers, special characters (currency, mathematical symbols, arrows), and syntax-formatted code blocks.

  • Remove Formatting: Highlight text and click the Remove Formatting tool to reset default styles.

For more detailed information on which on-the-fly markdown options are supported, refer to the Create an Email article for a complete list of formatting shortcuts and exclusions.