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Moving Forward with Procore

Resources for Success

We know it can be challenging to learn new software. Here are several resources that will help you get the most out of Procore moving forward. Access to all of Procore’s help and support resources is only a click away!


Self-paced Training

 

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About Procore's Certification Program
If your team needs additional training, encourage them to leverage our self-paced certification program.

Procore offers both foundational and role-based training courses that teach you how to successfully use Procore on any construction project. All courses are self-paced and consist of tool-specific training videos and quizzes. 

thumb-certificate-w150.pngUpon successful completion of each course you will earn a Procore Certified certificate that you can add to your LinkedIn profile. 

http://learn.procore.com

 


Go Mobile


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Download Procore's Mobile Application

The best way to use Procore on a job site is by installing our mobile application on your smartphone or tablet. Stay in-sync with your project team at all times regardless of whether you're in the office or job site. You can even work in offline mode where all of your data automatically syncs with Procore once a network connection is re-established.

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 View Download Instructions
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View Download Instructions

Stay Informed


Support & Feedback
Click the support-icon-15x15.png icon to access available training resources and contact Procore’s Support Team. You can also leave us helpful feedback and suggestions. 


Announcements
Click the bell-icon-15x15.png icon to learn about new features and enhancements. Be sure to check the Announcements Center often to stay informed about recent improvements.


View Support Documentation

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Procore's Support Site

https://support.procore.com
Find a variety of support articles including step-by-step tutorials, answers to frequently asked questions, training videos, release notes, and more.

  • User Guides
  • Tutorials
  • Training Videos
  • FAQs
  • Role-based Learning Paths
  • Best Practices
  • Release Notes
  • User Permission Matrices

Contact Technical Support

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English Support
Monday through Thursday, 3AM - 11PM (PDT)
Friday, 3AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 11PM (PDT)

Live Chat | Email | Phone
support@procore.com 
US: 866-477-6267 (toll-free)
APAC: +61 1 800 431 456 (toll-free)

Access to our US-based customer support team is available for FREE to all Procore users.

  • How do I set up my Procore account?
  • Why are my drawings not uploading?
  • How do I redistribute a submittal?
  • How do I recover a previously deleted file?


Contact Customer Success

       

       Email 
       CustomerSuccess@procore.com

For all your Procore best practice questions

Access to our customer success team is available for Procore Power Users.

  • How does my team best leverage the Submittals tool?
  • What are your recommended configurations for Project Templates?
  • How do I best drive user adoption?
  • I'd like to learn more about Procore's integrations offered in the app marketplace

Learn More

Deep Dive Training Videos

Procore offers in-depth training videos that are offered as self-paced courses. Watch the training videos at times that are convenient for your schedule. Receive in-depth training from our Procore experts (aka "Strategic Advisors"). If questions arise as you watch the videos, start a live chat by clicking the "Procore Support" button in the lower-right corner. 

Sign-up today!

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Innovation Labs

Work with Procore to build the next generation of our products. 
Through a collaborative innovation process at Procore’s global headquarters, visitors work closely with engineers, designers, and product managers to develop creative solutions to common problems faced in construction management.

Sign-up today!

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Impact Series

Procore’s Impact Series is your chance to network, receive in-person, tool-based training, and deep dive into the Procore product. Strategic Advisors and Product Managers will provide you with three in-depth trainings on how to best leverage Procore, and an Innovation Lab will be open where you can work alongside engineers to build out Procore.

Sign-up today!

Live Webinars

Learn about newly released tools and features. Each webinar lasts 1 hour and is presented by a member of Procore's Strategic Advisory team. Submit questions and get answers in real-time using the live chat feature. 

Sign-up today!

Procore eBooks

Provide industry training on the most recent topics in the construction industry. Choose from a variety of topics from Construction Forecasts from the current year to submittal best practices.

Sign-up today!

 

 

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Last modified
09:20, 28 Jun 2017

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