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Complete a Correspondence Item with DocuSign®


To complete the electronic signature process for a correspondence item using the Procore + DocuSign® integration.


If you have a DocuSign© account, you can send a correspondence item to DocuSign© to collect signatures on it. This lets you request signatures from any individual with an email address. That person can then receive, review, and return their signatures online--at any time from any Internet-enabled device.

If you are the recipient of a signature request, you do not need a DocuSign® account. However, if you do have a DocuSign® account and the email address matches the email you use in Procore, a copy of any documents you sign will be saved in your DocuSign® account. See Do I need a DocuSign© account?

Things to Consider

  • Required User Permissions:
    • 'Admin' level permissions on the correspondence type for which you want to initiate the DocuSign© signature, download a completed DocuSign©, or withdraw a completed DocuSign©
  • Additional Information:



Complete a Correspondence Item with DocuSign©

  1. Navigate to the project's Correspondence tool.
  2. Click the List tab.
  3. Click View next to the relevant correspondence item. 
  4. Click the vertical ellipsis icon-ellipsis-options-menu.png and then click Sign with DocuSign.

    This launches DocuSign©

Log in to DocuSign®

If you are NOT logged into your DocuSign® account when you launch the DocuSign® application from Procore:

  1. At the DocuSign® Log In page, type your email address in the Email box:

  2. Click Next
  3. Enter your password. 
  4. Click Log In.

Prepare the DocuSign® Envelope

Once you are logged into the DocuSign®, the 'Upload a Document and Add Envelope Recipient' page appears. Complete these steps:

Add Documents to the Envelope

The following Procore information automatically populates the DocuSign® envelope:

  • A PDF copy of the selected correspondence item is automatically added to the 'Add Documents to Envelope' section. 

You have the option to add other documents as follows:

  • Optional: Upload documents by doing one of the following:

    The available options in the 'Add Documents to the Envelope' section are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on
    • Upload
    • Use a Template
    • Get from Cloud

Add Recipients to the Envelope

To add recipients to the envelope:

  1. Under 'Add Recipients to the Envelope', enter a Name and Email address in the recipient block.
  2. Optional: To add more recipients, click the Add Recipient button and then enter a Name and Email address.
  3. Optional: Continue to add recipients as needed. 

Add a Message to all Recipients

  1. In the 'Message to All Recipients' section, do the following:

    • Email Subject
      Type a subject line for the outgoing email message. 
    • Email Message
      Type the content of your outgoing email message. 
  2. Click Next

Place the Signature Fields & Send the Envelope

Next, place the PDF's signature fields. Each signature field corresponds to the authorized signature holder as designated in the correspondence. These fields also correspond to the recipients on the DocuSign® envelope.

  1. Under  'Standard Fields', drag-and-drop the 'Signature' field into a position on the PDF as desired.
    The options in the 'Standard Fields' area are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on
  2. Optional: To preview the envelope as a recipient, click Preview. The click the close (x) icon in the top right corner to close the preview. 
  3. When you are ready send the envelope out for signature, click Send
    DocuSign® sends the envelope to the specified recipients. Recipients can then continue with the Next Step.

Withdraw or Download the File After Receiving Signatures

After all recipients have signed the document, the Correspondence item displays a 'Signature Completed' message at the top, along with the options to 'Withdraw' or 'Download' the signed item.