Why did a 'possible relationship inconsistencies' error appear when exporting a Commitment Change Order to Sage 300 CRE?
Issue
While exporting a Commitment Change Order (CCO) from Procore to Sage 300 CRE® a "possible relationship inconsistencies" error message displayed. What happened and how do I fix it?
- Error Message:
Possible relationship inconsistencies. An application closed shut down unexpectedly. Verify that your recent entries appear in the software and that all applications were updated properly. You may need to reenter some transactions.
- Cause:
A possible causes for this issue includes:
- A task in the Sage 300 CRE® quit unexpectedly during processing.
Solution
This issue has been reported to occur when a task in the Sage 300 CRE® system quits unexpectedly. Troubleshooting must be performed in Sage 300 CRE®. For troubleshooting steps, visit the Sage Knowledgebase.