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Why can't I see the Sync or Refresh buttons in the ERP Integrations tool?

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Answer

In the Company level ERP Integrations tool, the Sync and Refresh buttons are only visible and available to users with the following permissions:

  • 'Standard' or 'Admin' on the company's ERP Integrations tool.
    AND
  • The person's account must be granted the 'Can Push to Accounting' privilege in the Company Directory. See Grant Accounting Approver Privileges.

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