What are the default statuses for T&M tickets?
Answer
Each status represents an action taken on a T&M ticket. This helps users to understand which actions still need to be completed prior to submitting it to your customer for their field verification signature.
| Status | Description | More Information |
|---|---|---|
| In Progress | The T&M ticket has been created but has NOT been signed by the company or customer signee. | The ticket has been created and a user is preparing the ticket for signature. |
| Ready for Review | The T&M ticket has been signed and approved by the designated 'Company Signee'. | A company signee is a person with signature authority for the company performing the work requested in the ticket. |
| Field Verified | The T&M ticket has been signed and approved by the designated 'Customer Signee'. | A customer signee is a person with signature authority for the entity that requested the labor, materials, or equipment being requested in the T&M ticket. |
| Closed | The T&M ticket has been closed. | The ticket can no longer be edited. Typically, this status is applied to the T&M ticket after it has been added to a change event or a change order. To make changes, you'll need to re-open the ticket. |