By default, the Project level RFIs tool sends the following automated email notifications when these email events are completed in the tool. You can customize these settings for your organization by following the steps in Configure Settings: RFIs.
|Email Event||Enable Email 1||Creator||RFI Manager||Assignees||Distribution
|Ball In Court Shift 2|
|Distribution Member Added||3|
|Due Date Changed|
1 If you want to prevent Procore from sending emails to all recipients when an event occurs, place a mark in the Disable Email checkbox in this column for the desired event.
2 If you want to prevent Procore from sending emails to all recipients for when Ball In Court responsibility shifts to a different user, click the Disable Email box for the Ball In Court Shift event. Important! Please note that disabling this setting will NOT disable the automatic BIC shift emails that are sent when an RFI is moved to the 'Open' state.
3 If you want to send email only to the newly added group member, place a mark in the Distribution Group checkbox for the Distribution Member Added event. This is the default setting.
4 If you want to send an email only to the new assignee, place a mark in the Assignees checkbox for the Reassigned event. This is the default setting.
How to Configure Email Settings in RFIs
To configure email settings, see Configure Settings: RFIs.
Below are examples of the email notifications that are sent by the RFIs tool.
|Ball In Court Shift||Closed||Created|
|Distribution Member Added||Draft Created||Due Date Changed|
|New Question Added||Reassigned||Reopened|