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Procore

When does the Ball in Court change on an RFI?

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Answer

RFIs only change ball in court (BIC) when the RFI has a status of either 'Draft' or 'Open'. Depending on the status of the RFI, the BIC could change for different reasons. See the table below to understand what those reasons could be.

RFI Status BIC Changes between BIC Change Mechanism Why is the RFI in the RFI Manager's Court? Why is the RFI not in the RFI Manager's Court?
Draft RFI Manager ⇔ Creator Manual
  • RFI Creator needs to correct the RFI, so the RFI Manager Returned it to the Creator's Court
    OR
  • RFI Creator needs to reference another tool for the information they need
Open RFI Manager ⇒ Assignees Manual

 

Assignees ⇒
RFI Manager
Automatic  
  • Not all required Assignees have responded to the RFI

See Also