When does the Ball in Court change on an RFI?

Answer
RFIs only change ball in court (BIC) when the RFI has a status of either 'Draft' or 'Open'. Depending on the status of the RFI, the BIC could change for different reasons. See the table below to understand what those reasons could be.
| RFI Status | BIC Changes between | BIC Change Mechanism | Why is the RFI in the RFI Manager's Court? | Why is the RFI not in the RFI Manager's Court? |
|---|---|---|---|---|
| Draft | RFI Manager ⇔ Creator | Manual |
|
|
| Open | RFI Manager ⇒ Assignees | Manual |
|
|
| Assignees ⇒ RFI Manager |
Automatic |
|

