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Procore

React to a Message in the Conversations Tool

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Background

Message reactions allow you to quickly acknowledge updates and express alignment in Direct Messages, Group Conversations, and Item Conversations without sending full text replies. Using reactions keeps conversation threads clean, reduces thread noise, and minimizes unnecessary unread message notifications across your project team.

Things to Consider

  • Required User Permissions: 'Standard' or 'Admin' level permissions to the Conversations tool, or access to the specific project item (RFI, Submittal, Punch List, etc.) supporting Conversations.

  • Reaction Limit: You can only have one active emoji reaction per message. Selecting a new emoji automatically replaces your previous reaction.

  • Visibility: Reactions and reaction counts are visible to all members of the conversation in real-time. Hovering over a reaction bubble reveals who reacted.

  • Platform Availability: Available on the Procore web application.

Steps

Follow these steps to manage and view message reactions in Conversations:

Add a Reaction to a Message

  1. Navigate to the Conversations tool or open the Conversations side panel on a project item.

  2. Locate the message you want to react to and hover your cursor over it to display the action bar.

  3. Click the Reaction smiley-icon icon.

    reaction-icon

  4. Select an emoji from the Reaction Picker Tray or choose from your Frequently Used list.
    Your reaction appears as an interactive pill directly below the message with the updated reaction count.

    react-icon

Change or Remove Your Reaction

  • To change your reaction: Hover over the message, click the Reaction icon, and select a new emoji. The new reaction will replace your previous reaction.

  • To remove your reaction: Click your highlighted reaction pill directly below the message, or open the Reaction tray and click the highlighted emoji again.

View Who Reacted to a Message

  1. Locate the message containing reaction pills underneath it.

  2. Hover your cursor over any reaction pill to open a pop-up list showing the names of all team members who added that specific reaction.

See Also