Overview

The Support Dashboard is a centralized, in-app portal designed to give users complete visibility into their support request history and ticket statuses directly within the Procore platform. Managing support inquiries across different channels can make it difficult to track open requests and overall ticket progress in one place. The Support Dashboard helps streamline this experience by consolidating support ticket visibility into a single, permission-controlled interface directly within Procore, bringing us closer to a fully unified support experience.

By bringing ticket management directly into the web application, users can monitor active requests, communicate with Procore support representatives, and submit new issues without leaving the active workspace or disrupting daily workflows.