MFA: Procore Standard (Users) - Manage Your Own MFA Settings
Manage your own Multi-Factor Authentication (MFA) methods from the Password & Security tab in My Profile Settings. From here, you can add an Authenticator app, add or change your SMS verification phone number, and request a new account recovery code.
Things to Consider
- Choose Your Security: Enable an Authenticator app, SMS, or both. If both are active, you will select your preferred method at each log-in or challenge.
- One App Limit: You can switch Authenticator apps at anytime, but only one can be linked to your account.
- Keep Your Number Current: To avoid account lockouts, update your MFA settings immediately when you change your mobile device, service provider, or phone number
- Request a New Recovery Code: If you lose your device, your recovery code is the primary and most secure way to regain access independently. Save it in a secure location. Requesting a new recovery code automatically voids any previous ones.
Add or Change Your Authenticator App
- Go to the Procore web application at: https://login.procore.com .
- Go to your Account & Profile avatar and click My Profile Settings.
- Click the Password & Security tab.
- Follow these steps:
- If adding an app for the first time, click Add Authenticator App.
- If you want to change to a different app, click Change Authenticator App.
- Follow the on-screen prompts to set up the app. For step-by-step detail, see the enrollment steps for your role.
- Copy or download your new recovery code and secure it in a safe place.
Add or Change Your Phone Number
- Go to the Procore web application at: https://login.procore.com.
- Go to your Account & Profile avatar and click My Profile Settings.
- Click the Password & Security tab.
- Click Add Phone Number (if adding your mobile device for the first time) or Change Phone Number (if you already have a phone number set up).
- Follow these steps:
- If adding a new phone number, follow the on-screen prompts to set up a new number.
- If changing an existing phone number, a 6-digit code is sent to your device. You must enter that code before following the on-screen prompts.
Copy or download your new recovery code and secure it in a safe place.
Request a New Recovery Code
- Go to your Account & Profile avatar and click My Profile Settings.
- Click the Password & Security tab.
- Under Account Recovery Code, click Request New Code.
- Follow the on-screen prompts to verify your identity. If you more than one verification method is active, choose the method by which you want to receive your code.
- Copy or download your new recovery code and secure it in a safe place.