When does Procore track my location in the Procore mobile app?

Background

When using the Procore mobile app, you can enable Location Services on your mobile device to access certain features, including those related to a geofence.

A geofence is a virtual boundary around a real-world geographic area that is determined by your company. This boundary, defined by GPS, triggers a response when a mobile device either enters or exits the designated area.

Answer

General

How does Procore use my geolocation information?

If a user enables location services on their device, Procore captures their point-in-time location when they take the following actions:

  • Clock in or out using My Time
  • Take photos
  • Scan equipment QR codes

Does Procore continuously monitor my location?

No. If a project owner has enabled reminders to clock in or out of My Time, Procore may send notifications to you when you enter a geofenced area designated by the project owner. To send these notifications, Procore uses privacy-centric, device-level capabilities to remind you to enter time when you enter the project’s geolocation. The location monitoring to facilitate the reminders takes place on your device; this data is not transmitted to Procore. Procore only captures your point-in-time location when you clock in or out using My Time.

Project Timesheets Administrators must first enable functionality for users to receive clock in / clock out reminders and notifications only happen if a user permits them.

What Are the Differences Between The Different Location Sharing Options?

Procore will prompt you to 'Allow Once', 'Allow While Using the App', or 'Don't Allow'. However, there are additional options in your device's settings for the Procore App. Depending on your setting, different functionality is available:

  • Always/Allow all the time: This is required to use clock in / clock out reminders in the My Time tool.
  • While using the app: This setting allows Procore to access location for the point-in-time actions, without having to prompt you again for permission.
  • Once: This setting allows Procore to access your location at this one point in time, and will prompt you for permission to access your location each subsequent time you use point-in-time location features on the Procore mobile app.

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Procore app prompt

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iOS Device Settings - Procore 

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Android Device Settings - Procore

 

Where is my location information stored? 

When stored, Location data is application data and is written to the applicable Application Zone. See Where and how does Procore store customer information? 

Does Procore track my live location? 

No, Procore does not support a live location tracking capability.

Tools

Equipment

 In Beta
Showing equipment locations on the map is currently in beta.

Scanning an Equipment QR code updates the equipment's location on the tool's map. This update uses the GPS location of the scanning device, if Location Services are enabled.

My Time

When using My Time on the Procore mobile app, a snapshot of your location is taken when you clock in or out if Location Services are enabled on your mobile device. Administrators of the project and your Procore company account can see the location snapshot when reviewing your time entry. 

Enabling clock in and clock out reminders requires the app to track your geofence proximity, but this location data is neither stored nor is it shared with anyone. Procore uses privacy-centric, device-level capabilities to remind you to enter time when you enter a project’s geolocation. The notification happens on your device, only if you permit it.

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Timesheet Review

 

Photos

iOS - When taking photos using the Procore mobile app, your location is included in the photo's metadata if Location Services are enabled for your device’s Camera AND for the Procore mobile app. This allows you to see your photos on a map. See How do items in Procore appear on the map?

Android - When taking photos using the Procore mobile app, your location is included in the photo's metadata if Location Services are enabled for the Procore mobile app. This allows you to see your photos on a map. See How do items in Procore appear on the map?

See Also