How do items in Procore appear on the map?

Background

Procore Maps seamlessly integrates your project images within an easy-to-navigate map, available at your fingertips anytime, anywhere. View items on an interactive map to quickly understand work status and minimize delays.

See What tools are supported by Maps in Procore?

Answer

Procore Maps uses the location information from the photo, or photo attached to an item, to place it on a map automatically. This location information comes from the device's GPS. If the device's location services are off, this information won't be saved. Please note that this data can also be stripped by email or by some web browsers and the photo will be designated as “unmapped” with no latitude, longitude values. To map an unmapped item, see Add Item Pin to Map.

Why aren't my items showing up in the right location? 

All photos appear on the map based on the location data in the photo. If the photos do not appear on the map, it is likely, that the photos do not contain location data. To confirm that your photos collect location data when you are capturing photos, you must enable location tracking on your device. See Android Location Data and iOS Location Data.

However, sometimes a mobile device's location services are inaccurate due to issues like lag in location syncing or poor geographic coverage. While Procore cannot improve your device's accuracy, you can purchase third-party devices to enhance it.

 Tip
You can manually move items on the map. See Move Item Pin on the Map.

See Also