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Procore

Professional Services and Support Offerings

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Procore's Customer Success team is dedicated to the success of each client. We understand that each client has unique business needs, timelines, and challenges. As such, the following professional services may be purchased as optional, add-on service products to ensure that you are receiving the maximum benefit of the Procore platform and all of its features. 

Implementation and Service Packages

Service Name Details Duration Cost
Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, the Procore team is available to advise the Procore Committee during the implementation period, and the customer is responsible for rollout and training for their external teams and projects. Varies Varies - reach out to your Procore point of contact
Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult the customer, on how to make Procore work for their business, and has been assigned some available hours to assist the customer with implementation and training. Varies Varies - reach out to your Procore point of contact
Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training.  Varies Varies - reach out to your Procore point of contact
CoreStart Professional Services Package This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 12 weeks with Procore and will help accelerate time to value. All services included in this package expire 12 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (ACV). Reach out to your Procore point of contact for more information. 12 Weeks $5,000
Expand Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 6 Weeks $3,000
Expand Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 10 Weeks $5,000
Expand Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription 14 Weeks $8,000
Premier Support Silver Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week.  Recurring Annual Fee Varies
Premier Support Bronze Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week. Recurring Annual Fee Varies
Analytics Implementation Core A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports, and training for power user(s). 12 Months $2,000
Analytics Implementation Plus A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training. 12 Months $5,000
ERP Core Implementation Mandatory setup fee to set up and configure ERP connector. 12 Months $1,800
ERP Implementation Plus This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation, and ERP SOP guidance and development. Varies $4,500
Training Center Plus Implementation A guided implementation for customers purchasing the Training Center product. This includes enhanced site design and formatting. 12 Months $3,000
Custom Professional Services (Statement of Work) Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. Varies Varies
Custom Integration Development & Support Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. Varies,
Includes
Recurring
Annual Fee
Varies

Add-on Services

Service Name Details Duration Cost
Procore Consulting Services Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Includes 5 hours of client activities.

Refer to this page for examples of how these services can be used. 
12 Months $1,375/5 Hours of Client Activities 
Procore Custom Solutions Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. 12 Months $1,000/5 Hours
Integration Consulting Services Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. 12 Months Statement of Work required
ERP Test Environment This service is for ERP Integrated customers who need to test the integration in a live test environment or monthly sandbox environment.
 
12 Months $2,700
Remote Admin Services Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog. 12 Months Varies - Statement of Work required
Training Center Consulting Services Virtual integration consulting services with Procore’s Training Center Services team. 12 Months $1,000/5 Hours
Analytics Consulting Services

Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.

 

Consulting / Training

  • Familiarization & training
  • Governance, minor report modifications
  • Data discovery 
  • Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics

Development

  • Report recreation (most common)
  • “We want you to recreate this internal report”
  • Format changes
  • Creativity around export limitation
  • Slick functionality, buttons, bookmarks
  • Build from scratch
  • Merge data from different systems
12 Months $1,000/5 Hours
Onsite Training Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. 12 Months $7,000/Day - Statement of Work required

Professional Services are highly recommended for all Procore Customers, particularly first-time Customers or those who are purchasing a new Procore product. Net-new Procore Customers who do NOT purchase services for Implementation are routed through our digital self-serve onboarding experience. Details on self-service support can be found here.

Note: All prices listed are in USD. Please speak to your Procore Point of Contact for pricing in other currencies if necessary.

Implementation and Service Packages

Service Name Details Duration Cost
Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 12 weeks with Procore. In this package, the Procore team is available to advise your Procore Committee during the implementation period as you rollout and train your teams. All services included in this package expire 12 weeks after service start date. 12 Weeks $6,450 AUD
Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 18 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you on how to make Procore work for your business, and will assist with implementation, training and rollout. All services included in this package expire 18 weeks after service start date. 18 Weeks $15,250 AUD
Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 24 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 24 weeks after service start date. 24 Weeks $28,250 AUD
Expand Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 6 Weeks $3,800 AUD
Expand Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 10 Weeks $6,450 AUD
Expand Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 14 Weeks $10,875 AUD
PDM Implementation The Procore team will lead existing customers through a comprehensive set of Document Management tools configuration and consultation conversations for your first Procore PDM project. Culminating in one end user training. 8 Weeks  
Premier Support Silver Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week.  Recurring Annual Fee Varies
Premier Support Bronze Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week. Recurring Annual Fee Varies
Analytics Implementation Core A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports, and training for power user(s). 12 Months $3,000 AUD
Analytics Implementation Plus A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training. 12 Months $7,500 AUD
ERP Core Implementation Mandatory setup fee to set up and configure ERP connector. 12 Months $2,400 AUD
ERP Implementation Plus This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation, and ERP SOP guidance and development. Varies $6,000 AUD
Training Center Plus Implementation A guided implementation for customers purchasing the Training Center product. This includes enhanced site design and formatting. 12 Months $4,500 AUD
Custom Professional Services (Statement of Work) Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. Varies Varies
Custom Integration Development & Support Procore-provided custom integration development. Best for clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. Varies Varies

Add-on Services

Service Name Details Duration Cost
Procore Consulting Services Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Includes 5 hours of client activities.

Refer to this page for examples of how these services can be used. 
12 Months $1,500 AUD/5 Hours of Client Activities
ERP Test Environment This service is for ERP Integrated customers who need to test the integration in a live test environment or monthly sandbox environment. 12 Months $3,600 AUD
Remote Admin Services Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog 12 Months Varies - Statement of Work required
Training Center Consulting Services Virtual integration consulting services with Procore’s Training Center Services team. 12 Months $1,500 AUD/5 Hours
Analytics Consulting Services

Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.

 

Consulting / Training

  • Familiarization & training
  • Governance, minor report modifications
  • Data discovery 
  • Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics

Development

  • Report recreation (most common)
  • “We want you to recreate this internal report”
  • Format changes
  • Creativity around export limitation
  • Slick functionality, buttons, bookmarks
  • Build from scratch
  • Merge data from different systems
12 Months $1,500 AUD/5 Hours
Procore Custom Solutions Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. 12 Months $1,500 AUD/5 Hours
Integration Consulting Services Virtual integration consulting services with Procore's Technical Services team. Best for clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. 12 Months Statement of Work required
Onsite Training Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. 12 Months $5,500 AUD/Day (Statement of Work required)

Implementation and Service Packages

Service Name Details Duration Cost
Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, the Procore team is available to advise the Procore Committee during the implementation period, and the customer is responsible for rollout and training for their external teams and projects. Varies Varies - reach out to your Procore point of contact
Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult the customer, on how to make Procore work for their business, and has been assigned some available hours to assist the customer with implementation and training. Varies Varies - reach out to your Procore point of contact
Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training.  Varies Varies - reach out to your Procore point of contact
Expand Advise Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 6 Weeks $3,650 CAD
Expand Consult Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 10 Weeks $6,000 CAD
Expand Deliver Package This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. 14 Weeks $9,600 CAD
CoreStart Professional Services Package This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 12 weeks with Procore and will help accelerate time to value. All services included in this package expire 12 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (ACV). Reach out to your Procore point of contact for more information. 12 Weeks $6,000 CAD
Premier Support Silver Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week. Recurring Annual Fee Varies
Premier Support Bronze Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week. Recurring Annual Fee Varies
Analytics Implementation Core A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports, and training for power user(s). 12 Months $2,500 CAD
Analytics Implementation Plus A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training. 12 Months $6,250 CAD
ERP Core Implementation Mandatory setup fee to set up and configure ERP connector. 12 Months $2,250 CAD
ERP Implementation Plus This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation, and ERP SOP guidance and development. Varies $5,625 CAD
Training Center Plus Implementation A guided implementation for customers purchasing the Training Center product. This includes enhanced site design and formatting. 12 Months $3,750 CAD
Custom Professional Services (Statement of Work) Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. Varies Varies
Custom Integration Development & Support Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. Varies,
Includes
Recurring
Annual Fee
Varies

Add-on Services

Service Name Details Duration Cost
Procore Consulting Services Virtual consulting services with Procore resources such as Project Managers, Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting. Includes 5 hours of client activities.

Refer to this page for examples of how these services can be used. 
12 Months $1,625 CAD/5 Hours of Client Activities
Custom Solutions Development time for building custom forms, workflows and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. 12 Months $1,250 CAD/5 Hours
Integration Consulting Services Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. 12 Months Statement of Work required
ERP Test Environment This service is for ERP Integrated customers who need to test the integration in a live test environment or monthly sandbox environment. 12 Months $3,375 CAD
Remote Admin Services Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog. 12 Months Statement of Work required
Training Center Consulting Services Virtual integration consulting services with Procore’s Training Center Services team. 12 Months $1,250 CAD/5 Hours
Onsite Training Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. 12 Months $5,000 CAD/Day - Statement of Work required

Implementation and Service Packages

Service Name Details Duration Cost
Advise Package The Procore implementation team will offer general  best practice advice for the customer’s team to execute. The Procore team is there to advise on implementation, but the customer is responsible for implementing the software for their business and training their team. 12 Weeks £3,650 (€5,000)
Consult Package

The Procore implementation team will work to understand the customer’s unique business needs and will tailor best practice implementation advice to meet those needs.

The Procore team is there to consult the customer on how to make Procore work for their business and has been assigned some available hours to assist the customer with implementation and training.

18 Weeks £7,250 (€9,400)
Deliver Package

The Procore implementation team will work collaboratively to understand the customer’s unique business needs via discovery workshops and provide best practices guidance to meet those needs through consultations.

The Procore team is there to not only consult but support the company-wide rollout of Procore through rollout strategy planning and training.

24 Weeks £13,100 (€17,000)
PDM Implementation The Procore team will lead existing customers through a comprehensive set of Document Management tools configuration and consultation conversations for your first Procore PDM project. Culminating in one end user training. 8 Weeks £2,812.50 (€3,675)
Premier Support Silver Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week. Recurring Annual Fee Varies
Premier Support Bronze Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week.Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support. Recurring Annual Fee Varies
Analytics Implementation Core A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports, and training for power user(s). 12 Months £1,500 (€3,000)
Analytics Implementation Plus A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training. 12 Months £3,750 (€5,000)
ERP Core Implementation Mandatory setup fee to set up and configure ERP connector. 12 Months £1,290 (€1,800)
ERP Implementation Plus This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation, and ERP SOP guidance and development. Varies £3,225 (€4,500)
Training Center Plus Implementation A guided implementation for customers purchasing the Training Center product. This includes enhanced site design and formatting. 12 Months £2,250 (€3,000)
Custom Professional Services (Statement of Work) Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. Varies Varies
Custom Integration Development & Support Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. Varies,
Includes
Recurring
Annual Fee
Varies

Add-on Services

Service Name Details Duration Cost
Procore Consulting Services Virtual consulting services with Procore resources such as Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting. Includes 5 hours of client activities.

Refer to this page for examples of how these services can be used. 
12 Months £750 (€1,000)/5 Hours of Client Activities
Procore Custom Solutions Development time for building custom forms, workflows and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.
(Note: Custom reports are handled via Consulting Services) 
12 Months £750 (€1,000)/5 Hours
Remote Admin Services Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog. 12 Months Statement of Work required
Training Center Consulting Services Virtual integration consulting services with Procore’s Training Center Services team. 12 Months £750 (€1,000)/5 Hours
Onsite Training or Consulting Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. 12 Months Statement of Work required

Implementación y paquetes de servicios

Nombre del servicio Detalles Duración Costo
QuickStart 4 Paquete de implementación para nuevos clientes o implementación de Procore en una nueva división. Incluye 4 meses de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 15 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica. Todos los servicios de QuickStart 4 deben utilizarse en el período de implementación de 4 meses. 4 Meses $15,000
QuickStart 2 Paquete de implementación para nuevos clientes o implementación de Procore en una nueva división. Incluye 2 meses de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 5 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica. Todos los servicios de QuickStart 2 deben usarse en el período de implementación de 2 meses. 2 Meses $8,000
QuickStart Virtual Un paquete de implementación virtual para nuevos clientes o implementación de Procore a una nueva división. Incluye 10 semanas de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 10 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica. 10 semanas $5,000
Paquete de soporte premier Servicios de soporte diseñados para proporcionar a los clientes tiempos de respuesta más rápidos, solución de problemas de expertos, gestión proactiva de problemas, y reportes y consultas de soporte mensual. Incluye acceso para hasta cinco (5) usuarios administradores de la compañía como puntos de contacto designados para soporte al cliente. Tarifa anual recurrente Varía
Analytics Implementation Core A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports, and training for power user(s). 12 Months $2,000
Analytics Implementation Plus A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training. 12 Months $5,000
Servicios profesionales personalizados (declaración de trabajo) Paquete personalizado de varios servicios (que se describen a continuación) según las necesidades comerciales. También se utiliza para servicios técnicos como desarrollo de integración personalizada y soporte, así como servicios de consultoría de integración. Varía Varía
Desarrollo de integración personalizada y soporte Desarrollo de integración personalizado proporcionado por Procore. Mejor para los clientes que no tienen recursos técnicos internos y necesitan recursos de desarrollo de integración de Procore. Nota: requiere una declaración de trabajo personalizada y un alcance realizado por el equipo de Servicios Técnicos. Se aplicará una tarifa anual de soporte y mantenimiento. Varía
Incluye
Recurrente
Tarifa anual
Varía

Servicios adicionales

Nombre del servicio Detalles Duración Costo
Servicios de consultoría de Procore Servicios de consultoría virtual con recursos de Procore, como gerentes de implementación, consultores estratégicos de productos y especialistas en administración de capacitación. Los usos comunes incluyen consultoría virtual profunda para la suite de herramientas Procore y reportes personalizados de Procore. Incluye 5 horas de actividades para el cliente.

Consulte esta página para ver ejemplos de cómo se pueden utilizar estos servicios. 
12 meses $1,375/5 Horas de Actividades para el Cliente.
Soluciones personalizadas de Procore Tiempo de desarrollo para crear formularios, flujos de trabajo y herramientas personalizados para la plataforma Procore. Comprado en bloques de 5 horas. Trabajo realizado por el equipo de Soluciones personalizadas de Procore. Soporte de lector de pantalla habilitado.
(Nota: Los reportes personalizados se manejan a través de servicios de consultoría)
12 meses $1,000/5 Horas
Servicios de consultoría de integración Servicios de consultoría de integración virtual con el equipo de Servicios Técnicos de Procore. Mejor para los clientes que están creando una integración personalizada entre otro sistema/entorno y Procore. Este servicio proporciona un gran valor y experiencia si tiene sus propios recursos técnicos internos o está trabajando con un consultor de integraciones de terceros. 12 meses $1,500/5 Horas
Servicios de consultoría de análisis Servicios de consultoría virtual con desarrolladores de Procore Analytics, especialistas en implementación. Los usos comunes incluyen familiarización y capacitación profunda de Procore Analytics, desarrollo de reportes personalizados y modificaciones del reporte de cuadro. Comprado en bloques de 5 horas.

 

Consultoría/Capacitación

  • Familiarización y capacitación
  • Gobernanza, modificaciones menores del reporte
  • Descubrimiento de datos 
  • Ayudar a los clientes a comprender la correlación entre dónde se capturan sus datos en Procore y cómo se puede acceder a él en Analytics

Desarrollo

  • Reporte de actividades deportivas (más comunes)
  • "Queremos que vuelva a crear este reporte interno"
  • Cambios de formato
  • Creatividad alrededor de la limitación de exportación
  • Funcionalidad de Sadin, botones, marcadores
  • Crear desde cero
  • Fusionar datos de diferentes sistemas
12 meses $1,000/5 Horas

Servicios titulados

Para ver los detalles de los servicios incluidos con su compra inicial*, seleccione el valor total de construcción anual aplicable a continuación.

CV < $20M* ACV $20M-$250M* ACV > $250M

* Si se ha comprado un paquete de implementación o servicio, los servicios titulados no se aplican. Póngase en contacto con su representante de Éxito del cliente de Procore con cualquier pregunta.

Nota: Todos los precios enumerados están en USD. Hable con su punto de contacto de Procore para obtener precios en otras monedas.


No-Show and Cancellation Policies

No-Show

After Procore waits 5 minutes for a client to join a meeting, a reminder (email/phone call/etc.) will be sent to the client. Procore will wait for up to 15 minutes for a client to join the meeting before ending the meeting. If the client does not join the meeting after 15 minutes, the call is considered a "No-Show" and Procore reserves the right to deduct 50% of the planned call time from the pre-billed hours. After one no-show, additional professional services hours may need to be purchased to complete project deliverables.

Cancellations

If a client notifies Procore of cancellation within 24 hours of a scheduled call, Procore reserves the right to deduct 50% of the planned call time from pre-billed hours, as well as any time spent for preparation/research/case scenarios built out. If a client notifies Procore of cancellation more than 24 hours before the call, no penalty will apply. Preparation/research work that was already conducted will be deducted from pre-billed hours accordingly.