Professional Services Offerings
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Implementation and Service Packages
| Service Name | Details | Duration | Cost |
|---|---|---|---|
| Advise Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, the Procore team is available to advise the Procore Committee during the implementation period, and the customer is responsible for rollout and training for their external teams and projects. | Varies | Statement of Work required |
| Consult Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult the customer, on how to make Procore work for their business, and has been assigned some available hours to assist the customer with implementation and training. | Varies | Statement of Work required |
| Deliver Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. | Varies | Statement of Work required |
| Enhanced Professional Services Package | This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 7 weeks with Procore and will help accelerate time to value. All services included in this package expire 7 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (ACV). Reach out to your Procore point of contact for more information. | 7 Weeks | $3,000 |
| Premier Professional Services Package | This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 10 weeks with Procore and will help accelerate time to value. All services included in this package expire 10 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (ACV). Reach out to your Procore point of contact for more information. | 10 Weeks | $5,000 |
| Premier Support Package | Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support. | Recurring Annual Fee | Varies |
| Custom Professional Services (Statement of Work) | Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. | Varies | Varies |
| Custom Integration Development & Support | Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. | Varies, Includes Recurring Annual Fee |
Varies |
Add-on Services
| Service Name | Details | Duration | Cost |
|---|---|---|---|
| Implementation Manager Services | 30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics, and ad hoc Q&A. | 60 Days | $3,000/60 Days |
| Implementation Extension | 30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls and an additional 3.5 hours of administration time. | 30 Days | $1,500/30 Days |
| Just in Time Training (JITT) | Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. Refer to this page for examples of how these services can be used. |
12 Months | $2,200/8 Hours |
| Procore Consulting Services | Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up. Refer to this page for examples of how these services can be used. |
12 Months | $1,375/5 Hours |
| Procore Custom Solutions | Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. | 12 Months | $1,000/5 Hours |
| Integration Consulting Services | Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. | 12 Months | Statement of Work required |
| Remote Admin Services | Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog. | 12 Months | Varies - Statement of Work required |
| Analytics Consulting Services |
Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.
Consulting / Training
Development
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12 Months | $1,000/5 Hours |
| Onsite Training | Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. | 12 Months | $7,000/Day - Statement of Work required |
Professional Services are highly recommended for all Procore Customers, particularly first-time Customers or those who are purchasing a new Procore product. Net-new Procore Customers who do NOT purchase services for Implementation are routed through our digital self-serve onboarding experience. Details on self-service support can be found here.
Note: All prices listed are in USD. Please speak to your Procore Point of Contact for pricing in other currencies if necessary.