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Procore

Why Can't I Update My Procore App? (iOS)

Background

When updating the Procore app in the iOS App Store, you are prevented from updating Procore to a version beyond 9.19.

Answer

Procore's iOS app version 9.19 is the last version of the Procore app to support Apple's iOS 10. In order to update the Procore app to a version beyond 9.19, you must first update your mobile device's operating system to iOS 11 or above.

To update your device's operating system, following the instructions below.

  1. Navigate to your device's Settings.
  2. Tap General
  3. Tap Software Update.
  4. Tap Download and Install.
    Note: This action begins the download process.

    clipboard_ee3d3f5e98c03fce1c887f420931370d5.png
     
  5. Once downloaded, tap Install Now.
    Important! During the installation process, you will not be able to use your iOS mobile device.

Next Steps

  1. Update the Procore iOS app