Add-on Service Products
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Implementation and Service Packages
| Service Name | Details | Duration | Cost |
|---|---|---|---|
| QuickStart 4 | Implementation package for new clients or roll-out of Procore to a new division. Includes 4 months of Implementation Manager (IM) services with weekly implementation calls, up to 15 additional Consulting Hours, up to 2 Days of On-site Training*, access to Strategic Product Consultants, and strategic planning. All QuickStart 4 Services must be used within the 4-month implementation period. | 4 Months | $15,000 |
| QuickStart 2 | Implementation package for new clients or roll-out of Procore to a new division. Includes 2 months of Implementation Manager (IM) services with weekly implementation calls, up to 5 additional Consulting Hours, 1 Day of On-site Training*, access to Strategic Product Consultants, and strategic planning. All QuickStart 2 Services must be used within the 2-month implementation period. | 2 Months | $8,000 |
| QuickStart Virtual | An all-virtual implementation package for new clients or roll-out of Procore to a new division. Includes 10 weeks of Implementation Manager (IM) services with weekly implementation calls, up to 10 additional Consulting Hours, access to Strategic Product Consultants, and strategic planning. | 10 Weeks | $5,000 |
| Premier Support Package | Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support. | Recurring Annual Fee | Varies |
| Accelerator | Access to one named Customer Success Manager (CSM) and Strategic Product Consultant (SPC) to optimize your Procore opportunities, provide advanced training, and enhance your success around Procore's Financial Management tools. | 6 Weeks (1-year Entitlement) | $5,000 |
| Procore Optimize | A package of premium services designed to help clients get the most value out of their Procore products. Includes access to one (1) name Customer Success Manager (CSM) and Strategic Product Consultant (SPC) to conduct an in-depth analysis across Procore account. Clients will receive tailored insights and personalized recommendations to enable their teams to use the platform more effectively. | 12 Months | $2,500 |
| Custom Professional Services (Statement of Work) | Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. | Varies | Varies |
| Custom Integration Development & Support | Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. | Varies, Includes Recurring Annual Fee |
Varies |
* On-site Training applies to U.S., Canada, and Australia. All travel outside of these regions must be approved by the manager and will have custom pricing.
Important
On-site Training is temporarily not available due to the COVID-19 outbreak.
Add-on Services
| Service Name | Details | Duration | Cost |
|---|---|---|---|
| Implementation Manager Services | 30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics, and ad hoc Q&A. | 30 Days | $3,000/30 Days |
| Implementation Extension | 30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls. | 30 Days | $1,500/30 Days |
| Just in Time Training (JITT) | Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. Refer to this page for examples of how these services can be used. |
12 Months | $2,000/8 Hours |
| Procore Consulting Services | Virtual consulting services with Procore resources such as Implementation Managers, Strategic Product Consultants, Analytics Specialists, and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting, and Procore Analytics consulting. Purchased in 5-hour blocks. Refer to this page for examples of how these services can be used. |
12 Months | $1,000/5 Hours |
| Procore Custom Solutions | Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. (Note: Custom reports are handled via Consulting Services) |
12 Months | $1,000/5 Hours |
| Integration Consulting Services | Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. | 12 Months | $1,500/5 Hours |
Note: All prices listed are in USD. Please speak to your Procore Point of Contact for pricing in other currencies. Last updated July 7, 2020.