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Procore

Add-on Service Products

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Procore's Customer Success team is dedicated to the success of each client. We understand that each client has unique business needs, timelines, and challenges. As such, the following professional services may be purchased as optional, add-on service products to ensure that you are receiving the maximum benefit of the Procore platform and all of its features. 

 


 

Implementation and Service Packages

Service Name Details Duration Cost
QuickStart 4 Implementation package for new clients or roll-out of Procore to a new division. Includes 4 months of Implementation Manager (IM) services with weekly implementation calls, up to 15 additional Consulting Hours, access to Strategic Product Consultants, and strategic planning. All QuickStart 4 Services must be used within the 4-month implementation period.  4 Months $15,000
QuickStart 2 Implementation package for new clients or roll-out of Procore to a new division. Includes 2 months of Implementation Manager (IM) services with weekly implementation calls, up to 5 additional Consulting Hours, access to Strategic Product Consultants, and strategic planning. All QuickStart 2 Services must be used within the 2-month implementation period.  2 Months $8,000
QuickStart Virtual An all-virtual implementation package for new clients or roll-out of Procore to a new division. Includes 10 weeks of Implementation Manager (IM) services with weekly implementation calls, up to 10 additional Consulting Hours, access to Strategic Product Consultants, and strategic planning. 10 Weeks $5,000
Premier Support Package Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support. Recurring Annual Fee Varies
Custom Professional Services (Statement of Work) Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. Varies Varies
Custom Integration Development & Support Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. Varies,
Includes
Recurring
Annual Fee
Varies

 


Add-on Services

Service Name Details Duration Cost
Implementation Manager Services 30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics, and ad hoc Q&A. 30 Days $3,000/30 Days
Implementation Extension 30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls. 30 Days $1,500/30 Days
Just in Time Training (JITT) Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. 

Refer to this page for examples of how these services can be used. 
12 Months $2,000/8 Hours
Procore Consulting Services Virtual consulting services with Procore resources such as Implementation Managers, Strategic Product Consultants, and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks.

Refer to this page for examples of how these services can be used. 
12 Months $1,000/5 Hours
Procore Custom Solutions Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.
(Note: Custom reports are handled via Consulting Services) 
12 Months $1,000/5 Hours
Integration Consulting Services Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. 12 Months $1,500/5 Hours
Analytics Consulting Services Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.

 

Consulting / Training

  • Familiarization & training
  • Governance, minor report modifications
  • Data discovery 
  • Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics

Development

  • Report recreation (most common)
  • “We want you to recreate this internal report”
  • Format changes
  • Creativity around export limitation
  • Slick functionality, buttons, bookmarks
  • Build from scratch
  • Merge data from different systems
12 Months $1,000/5 Hours

 


Entitled Services

To view details of services included with your initial purchase*, select the applicable Total Annual Construction Volume value below.

ACV < $20M* ACV $20M-$250M* ACV > $250M

* If an Implementation or Service package has been purchased, Entitled Services do not apply. Contact your Procore Customer Success representative with any questions.

 


Note: All prices listed are in USD. Please speak to your Procore Point of Contact for pricing in other currencies. Last updated June 1, 2022.