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Procore

Contact your Customer Success Team

Need Help?

The Customer Success team is dedicated to providing recommendations on Procore best practices, workflows and configurations to increase customer efficiency, adoption and ROI. For general how-to or point-and-click training please take advantage of our on-demand resources anytime, anywhere.

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Have you searched our Knowledge Base?

To help our Customer Success Team understand how to best help you, please complete the following form to submit a ticket.

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Contact Technical Support

If you're looking for troubleshooting and technical help, our dedicated Customer Support Team takes pride in providing all of our users world-class support. 

 

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Live Chat | Email | Phone

US: 833-277-6267 (toll-free)
AU: +61 1 800 431 456 (toll-free)
NZ: +64 800 005 210 (toll-free)
UK: +44 800 368 7703 (toll-free)

support@procore.com
 

Access to our US-based customer support team is available for FREE to all Procore users.

How do I set up my Procore account?
Why are my drawings not uploading?
How do I redistribute a submittal?
How do I recover a previously deleted file?

Support North America

Live Chat and Email
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Phone
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Support Australia & New Zealand

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Support United Kingdom & Ireland

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)
Saturday, 3PM - Sunday, 2AM (GMT)

Sunday, 3PM - 12AM (GMT)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)

Saturday, 3PM - Sunday, 2AM (GMT)
Sunday, 3PM - 12AM (GMT)