Conversations - Glossary
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Direct Message
Direct Message. In Procore's Conversations tool, a direct message is a private conversation between two or more individuals in a project. You can access your direct messages in the 'Direct Messages' section of the Conversations tool.
Note: A direct message with multiple individuals is different than a group conversation in Procore, where a group has been created for specific individuals in the project to communicate.
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Follower
Follower. In Procore, a follower is an individual who is following a conversation related to an item in a project. Conversations that you follow appear in the ‘Items’ section of the Conversations tool.
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Group Conversation
Group Conversation. In Procore's Conversations tool, a group is created for specific individuals in a project to communicate within a designated group conversation. For example, a group might be created for 'Electrical'. You can access your group conversations in the 'Groups' section of the Conversations tool.
Note: Users can send a direct message to multiple individuals in a project without the need for a group.
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Item Conversation
Item Conversation. In Procore's Conversations tool, an item conversation is a discussion related to an item in a Procore project. You can access item conversations in the 'Items' section of the Conversations tool, or directly on the item in the project.
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Mention
Mention. In Procore, mention means to tag an individual in a conversation to notify and alert them. You can mention a user in a message by typing the @ symbol before their name.
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Thread
Thread. In Procore's Conversations tool, a thread is a grouping of one or more messages started by replying to another message. Threads are beneficial when you want to respond to or have an additional discussion around a specific message in a conversation.