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Perform an On-Demand Sync with Sage 300 CRE


To manually synchronize the data in Sage 300 CRE® with Procore. 


To keep the data in your Sage 300 CRE® and Procore systems synchronized, you can perform an on-demand sync. An on-demand sync is a manual process that ensures the data in your company's Sage 300 CRE® database remains concurrent with your company's data in Procore. 
To perform an on-demand sync, the Sage 300 CRE® Connector requires your company to have an active account with the hhcloud service ( In addition, an hh2 syncrhonization client must be installed on your Sage 300 CRE® server. Both of these steps are completed during the setup process and with the help of your Procore point of contact. See Sage 300 CRE®: Setup Guide.


After the systems are configured, users with the appropriate permissions can perform an on-demand sync by completing two steps:

It is important to note that when you add data to Sage 300 CRE®, Procore can only retrieve that data from the hhcloud service. That means, it is imperative that you always ensure that the data in Sage 300 CRE® server is synced with the data in hhbefore you attempt to refresh/sync your hhdata to Procore.  Sage 300 CRE®is configure to auto-sync with hh2. However, if you do not want to wait for the  auto-sync to occur, you have the ability to manually perform an auto-sync using the steps described below (see Step 1: Sync Your Sage 300 Data with hh2). Once that step is complete, you can proceed with Step 2: Refresh/Sync Your hhData with Procore


Things to Consider


Important! When performing an on-demand sync, always complete Step 1: Sync Your Sage 300 CRE® with hh2 before proceeding with Step 2: Refresh/Sync Your hh2 Data with Procore

Step 1: Sync Your Sage 300 CRE Data with hh2

You must have access to your company's hh2 credentials to perform the steps below.

  1. Log in to your company's hhaccount.
    (e.g.,, where 'example' is your company's unique identifier)
  2. In the left pane under Quick Menu, click Accounting Sync

    hh2 Accounting Sync  
  3. Click Settings to adjust the sync settings between Sage 300 CRE® and hh2.
    This reveals the Sync Filters page.
  4. In the Sync Filters page, do the following:
    • Date Range. Specify a narrow date range for performing faster sync actions (e.g., Today, Past Week, Past Month, Past Year, or All Changes).
    • Sync Depth. Choose the desired type of sync: Shallow Sync or Deep Sync.
      Note: Typically, you will choose Shallow Sync. To learn about each option, information is available on the Sync Filters page. 
    • When finished click Apply Settings.

  5. Click Start Sync.

  6. Continue with Step 2: Refresh/Sync Your hh2 Data with Procore.

Step 2: Refresh/Sync Your hh2 Data with Procore

  1. Ensure that Step 1: Sync Your Sage 300 CRE® Data with hh2 has successfully completed. 
  2. Log in to the Procore web application. See Log in to Procore Web.
    Note: Your Procore user account must have 'Standard' or 'Admin' level permission to the ERP Integrations tool. 
  3. Navigate to your company's ERP Integrations tool.
  4. Click one of the following tabs:
    • Std. Cost Codes & Categories
    • Vendors
    • Jobs
    • Subjobs
    • Jobs Costs 
      Note: You will not be permitted to perform an on-demand sync from the Budgets, Commitments, or Change Orders subtabs. Instead, this data must be sent to the ERP Integrations tool to be accepted or rejected for export to  Sage 300 CRE® by an accounting approver
  5. Depending on the selected tab, click the appropriate button to initiate the on-demand sync:
    • In the 'Std. Cost Codes & Categories' tab, click Sync Cost Codes & Categories
    • In the 'Vendors' tab, click Refresh Vendor List
    • In the 'Jobs' tab, click Refresh Job List
    • In the 'Sub Jobs' tab, click Refresh Job List
    • In the 'Job Costs ' tab, click Sync Job Costs
      Note: You must sync/refresh the data for each individual tab.
  6. After the on-demand sync process is complete, ensure that the data in Procore and Sage 300 CRE® match.