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Procore

Mention Users in a Coordination Issue Comment from the Procore BIM Plugin

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Use the @mention feature to request input on a coordination issue from specific team members. This centralizes communication and avoids the need to send mass emails to uninvolved users.

  • How it Works: In a comment, type @ before each user's name you wish to notify.
  • Notifications: Every mentioned user automatically receives a notification email with a direct link to the issue.
  • Best Use: Ideal for pulling in non-assignee specialists (e.g., engineers, foremen) for their expert opinion.
  • Requirement: To be mentioned, users must have 'Read-Only' or higher permissions on the Coordination Issues tool.

Things to Consider

Steps

  1. Open Navisworks® and your model on your Windows® computer. 
  2. Click the Procore tab selected, click Issues List.
  3. Click the issue you want to mention a user on.
  4. Do one of the following:
  5. Click Activity to open the Activity window.
  6. Click Info on the issue, then click the Activity tab.
  7. Add a new comment to mention the user in, or edit an existing one:
    • To add a comment:
      1. Enter your comment into the text box.
      2. Enter the @ symbol in your comment and begin typing the user's name. Note: A list of users that match the letters you typed will appear.
      3. Click on the user's name to confirm the user. Note: If you want to mention additional users on the same comment, enter the @ symbol again to select another user, and repeat as necessary.
      4. Optional: Click Attach Image to add a snapshot of the current view to your comment.
      5. Click Submit.
    • To edit a comment:
      1. Click Edit on the comment you want to edit.
      2. Enter the @ symbol in your comment and begin typing the user's name. Note: A list of users that match the letters you typed will appear.
      3. Click on the user's name to confirm the user. Note: If you want to mention additional users on the same comment, enter the @ symbol again to select another user, and repeat as necessary.
      4. Optional: Click Attach Image to add a snapshot of the current view to your comment.
  8. Click Update.