Delete or Restore a T&M Ticket
Objective
To delete a T&M Ticket or restore it from the Recycle Bin.
Background
You can move T&M tickets to the tool's Recycle Bin. You can also restore them when needed.
Things to Consider
- Required User Permissions:
- To delete or restore a T&M ticket you created, 'Standard' level permissions or higher on the T&M Tickets tool.
- To delete or restore all T&M tickets, 'Admin' level permissions on the T&M Tickets tool.
Prerequisites
Steps
Delete a T&M Ticket
- Navigate to the T&M Tickets tool.
- Click View next to the T&M ticket you want to edit.
- Click the Delete
icon.
Restore a T&M Ticket
- Navigate to the T&M Tickets tool.
- Click Recycle Bin.
- Click Restore next to the ticket you want to restore.