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Review and Respond to Commitment Change Orders (CCO)


To review and respond to a commitment change order (CCO). 

Things to Consider

  • Required User Permission: The CCO must be assigned to you and one of the following must be true:
    • 'Standard' level permissions or above on the project's Change Orders tool
    • 'Standard' level permissions on the project's Commitments tool and added to the Private drop-down in the Commitment.
  • You can only respond to a CCO if you've been listed as the designated reviewer.
  • Only one person can be designated as a reviewer.
  • A CCO can only be reviewed and responded to if it's in either the 'Pending - In Review' or 'Pending - Revised' state.
  • Responses must be entered in the web application. Reviewers cannot reply to the email notification with their response.


  1. Find the pending CCO that requires your response.
    • You may have received an email notification with a direct link to the pending CCO. (View Example Email)
    • The pending CCO will be listed in Procore under "My Open Items" on the project's Home tab.
    • The pending CCO will appear under the Change Order tab and will be denoted with a "View" button. You will only see this if you have permissions to the Change Orders tool.
    • The pending CCO will appear under the Change Orders tab in the Commitment tool. Click View next to any CCO that list you as a Designated Reviewer.
  2. Enter a response and click either the Reject this CCO or Approve this CCO​​​​​​​ buttons. (Note: The creator of the CCO will receive an email notification with your response.)

    Note: Once you reject or approve the CCO, your name will populate in the "Reviewer" field for the change order.
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