1-866-477-6267 (toll-free)
Support Home > Products > Procore > Procore User Guide > Project Level > Change Orders > Tutorials > Review and Respond to Commitment Change Orders (CCO)

Review and Respond to Commitment Change Orders (CCO)

Objective

To review and respond to a commitment change order (CCO). 

Things to Consider

  • Required User Permission: The CCO must be assigned to you and one of the following must be true:
    • 'Standard' level permissions or above on the project's Change Orders tool
      -or-
    • 'Standard' level permissions on the project's Commitments tool and added to the Private drop-down in the Commitment.
  • You can only respond to a CCO if you've been listed as the designated reviewer.
  • Only one person can be designated as a reviewer.
  • A CCO can only be reviewed and responded to if it's in either the 'Pending - In Review' or 'Pending - Revised' state.
  • Responses must be entered in the web application. Reviewers cannot reply to the email notification with their response.

Steps

  1. Find the pending CCO that requires your response.
    • You may have received an email notification with a direct link to the pending CCO. (View Example Email)
    • The pending CCO will be listed in Procore under "My Open Items" on the project's Home tab.
    • The pending CCO will appear under the Change Order tab and will be denoted with a "View" button. You will only see this if you have permissions to the Change Orders tool.
    • The pending CCO will appear under the Change Orders tab in the Commitment tool. Click View next to any CCOs that list you as a Designated Reviewer.
  2. Enter a response and click either the Reject this CCO or Approve this CCO buttons. (Note: The creator of the CCO will receive an email notification with your response.)

    reviewer-response2015-05-04_12-02-23.png
    Note: Once you reject or approve the CCO, your name will populate in the "Reviewer" field for the change order.

 

You must to post a comment.
Last modified

Tags

Classifications

This page has no classifications.