Skip to main content

Approve or Reject Prime Contract Change Orders (PCCOs)


To review and either accept or reject a Prime Contract Change Order (PCCO).

Things to Consider

  • Required User Permission: The PCCO must be assigned to for review and one of the following must be true:
    • 'Standard' level permissions or above on the project's Change Orders tool.
    • 'Standard' level permissions or above on the project's Prime Contract tool and added to the Private drop-down in the Prime Contract.
  • You can only respond to a PCCO if you've been listed as the designated reviewer.
  • Only one person can be designated as a reviewer.
  • A PCCO can only be reviewed and responded to if it's in either the 'Pending - In Review' or 'Pending - Revised' state.
  • Responses must be entered in the web application. Reviewers cannot reply to the email notification with their response.


  1. Find the pending PCCO  that requires your response.
    • You may have received an email notification with a direct link to the pending PCCO. 
      Note: If you want the designated reviewer to receive an email about items they need to approve, the project's admin must send them an email using the Email button on the change order. See Email Forward a Change Order.
    • The pending PCCO  will be listed in Procore under "My Open Items" on the project's Home tab.
    • The pending PCCO will appear under the Change Order tab and will be denoted with a "View" button. You will only see this if you have permissions to the Change Orders tool.
    • The pending PCCO will appear under the Change Orders tab in the Prime Contract. Click View next to any PCCOs that list you as a Designated Reviewer.
  2. Enter a response and click either the Reject this PCCO or Approve this PCCO buttons. (Note: The creator of the PCCO will receive an email notification with your response.)

If you would like to learn more about Procore’s change order software and how it can help your business, please visit our construction change order product page here.


  • Was this article helpful?