View Read Receipts for Messages Sent in Workforce Planning
Objective
To view read receipts for messages sent in Workforce Planning.
Background
You can see if a message you sent to an individual in Workforce Planning was opened by the recipient either on the Procore web app, or LaborChart mobile app.
Things to Consider
- Required User Permissions
- Read receipts are shown for the following messages:
- Messages that were sent to an individual user, not a group.
- Messages that were read in-app, either on the Procore web app or LaborChart mobile app.
- Read receipts are not shown when a message is viewed via email or SMS.
- All messages sent before May 31, 2024 will appear is 'Unread' unless they were opened after this date.
Steps
- Navigate to the Company level Workforce Planning tool.
- Click Communications and select Messages.
- Click Sent.
- Click the message.
The message will contain text indicating if the message has been 'Read' or is 'Unread'.