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Integration by Procore: Retrieve a Company from ERP Integrations Before Acceptance


To retrieve a Procore company record that has been sent to the ERP Integrations tool before it is accepted for export to Viewpoint® Spectrum® with the Integration by Procore.  


After a company record in the Directory tool is sent to the ERP Integrations tool for acceptance by an accounting approver, the system locks the record and you are NOT permitted to modify it in Procore, until it is either:

  • Accepted for export to the integrated ERP system by your company's designated accounting approver. 
  • OR
    Rejected by the accounting approver. 

If you recently sent a company record to the ERP Integrations tool and realize you need to quickly correct some data, you can use the steps below to retrieve the company record from the ERP Integrations tool. However, you can only perform these retrieval steps if the accounting approver has not yet submitted a response to the record (e.g., Accept or Reject). 

Things to Consider

  • Required User Permission:
    • 'Admin' level permission on the Directory tool.
    • 'Admin' level permission on the ERP Integrations tool.
  • Limitations:
    • You can only retrieve a vendor/company that was sent to the company's ERP Integrations tool when it has not yet be accepted or rejected by an accounting approver. 
    • If you successfully retrieve a change order from the ERP Integrations tool, it is placed into an editable state in the Directory tool.


  1. Navigate to the company's Directory tool.
  2. Locate the vendor/company reord that you want to retrieve from the ERP Integrations tool. 

    For companies using the ERP Integrations tool, color-coded icons and ribbons appear in relevant areas of Procore to show the current status of an item. 

    icon-erp-rejected.png ribbon-erp-rejected.png YELLOW Data that was sent ERP Integrations tool for approval has been retrieved from the tool by an end user.
    Data that was sent to the ERP Integrations tool has been rejected for export to the integrated ERP system by an accounting approver.
    icon-erp-synced.png ribbon-erp-synced.png GREEN Data is synced between Procore and an integrated ERP system.
    icon-erp-sent.png ribbon-erp-sent.png BLUE Data was sent to the ERP Integrations tool and is waiting for accounting approver to accept it for export to the integrated ERP system. 
    erp-accountant-badge.png   GREEN When a user is designated as an accounting approver, this badge appears next to their user profile in the Company and Project Directory. 
  3. Click Retrieve from ERP

See Also